Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Getback on July 15, 2014, 03:28:42 PM
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Never had this problem before but recently when I get into heavy traffic my computer can't seem to handle it.
I've done scan disk and checked for background programs. It's all good. Any thoughts?
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don't know what you have for a computer, so it my be a bit hard to pin point.
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A DXDIAG output might give a clue.
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A DXDIAG output might give a clue.
I was thinking the same thing and may yet provide that. However, I may have resolved the issue. Last night it was horrible. I said enough and was about to put my old VC back on. Then I thought so often driver updates cause the issue. So I deleted the VC and all the associated programs. This morning it seems fine though I haven't been in heavy traffic. Still though what encounters I have had have been much smoother and no jerky actions.
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So you think it might have been either your video card or its drivers? Out of the everlasting eagerness to learn something every day, is your video card of an older generation? I don't mean it were outdated, not at all, but each generation of cards launch new features and sometimes the latest drivers may ruin something in the bacwards compatibility section in order to enhance the novelty. Also, many of the low to mid class cards often are based to the previous generation although their model numbering is referring to the new one. So shortly: Does this match your case?
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So you think it might have been either your video card or its drivers? Out of the everlasting eagerness to learn something every day, is your video card of an older generation? I don't mean it were outdated, not at all, but each generation of cards launch new features and sometimes the latest drivers may ruin something in the bacwards compatibility section in order to enhance the novelty. Also, many of the low to mid class cards often are based to the previous generation although their model numbering is referring to the new one. So shortly: Does this match your case?
Probably not going to learn much from me. I'm not sure how old it is. It's a GeForce 660 TI. I would guess at least a couple years old.
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Probably not going to learn much from me. I'm not sure how old it is. It's a GeForce 660 TI. I would guess at least a couple years old.
A very good reason to post a copy of the first third of your Dxdiag.
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Probably not going to learn much from me. I'm not sure how old it is. It's a GeForce 660 TI. I would guess at least a couple years old.
Don't underestimate yourself! Learning that your card is a GF 660 Ti tells me a lot: The series was launched in late 2010 but it's still on the market which means the latest drivers should be totally valid. The DXdiag output would help more.
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A very good reason to post a copy of the first third of your Dxdiag.
What I would post now wouldn't be the same since I deleted everything associated with the card. It seems to be working very well now. Still haven't gotten into real heavy traffic though.
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System Information
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Time of this report: 8/2/2014, 03:14:34
Machine name: SOZE-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7681
BIOS: BIOS Date: 01/12/12 11:15:26 Ver: 04.06.04
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 8192MB RAM
Available OS Memory: 8162MB RAM
Page File: 1727MB used, 14592MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: ATI Radeon HD 3800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9505)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9505&SUBSYS_38121545&REV_00
Display Memory: 3315 MB
Dedicated Memory: 504 MB
Shared Memory: 2811 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer P243W
Monitor Id: ACRADAF
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1129 (English)
Driver Version: 8.970.100.1100
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/30/2013 00:19:54, 1094024 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D645-11CF-9C72-1818BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9505
SubSys ID: 0x38121545
Revision ID: 0x0000
Driver Strong Name: oem32.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RV630:8.970.100.1100:pci\ven_1002&dev_9505
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_14627681&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6334 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/22/2011 06:22:02, 2815976 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_14627681&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6334 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/22/2011 06:22:02, 2815976 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_14627681&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6334 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/22/2011 06:22:02, 2815976 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6334 (English)
Driver Attributes: Final Retail
Date and Size: 3/22/2011 06:22:02, 2815976 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
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Above is the Dxdiag. Any advice is welcome.
This is what I've done so far. I switched form nvidia to my old radeon card. Same results. I ran a virus scan and nothing. Just did download a AV. I checked for unwanted programs, nothing. I downloaded the hires textures and made sure I was at 1024.
My next step barring any new information is to reload windows. I really don't want to do that. However, I keep getting a message every now and then to run the windows repair. It finds nothing.
Right now it is just horrible. I'm also having joystick problems. I think the two are related. Then maybe it's sound. I'm getting static over my microphone. I just don't know.
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Sounds like an IRQ conflict.
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Sounds like an IRQ conflict.
That would be rare these days.
I'm reinstalling windows now.
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It's a couple of hours since your last post, so this may come late: How about repair install your Windows without losing any program or file? I know you can't do it the way it used to be able to in XP, but since Vista you've been able to do an "update" installation from within Windows. The prerequisite is that the version you're going to install has to be the same you're having on your machine. In plain English that means, that if your installation disk is Win7 which you have updated to SP1, you'd have to uninstall the service pack before "updating". And of course every update has to be redone.
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That would be rare these days.
I'm reinstalling windows now.
Okay. After you reinstall Windows and the problem returns you might check the IRQ of your video card and hard drive controller. This 'rare' condition seems to be fairly frequent.
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Your video card only has 512MB of dedicated video RAM. You can easily run out of that RAM an dforce the system to use system memory, which is going to be significantly slower than dedicated video RAM.
It will depend on your game settings in the "Options->Graphic Detail->Advanced" panel as well as the anti-alias setting in the "Video Settings" menu.
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i have also seen a big drop in frame rate lately .currently running a gforce 750 with 2 gig memory ,1600 gig ram, dual core 2.8 ghz cpu windows 7. i made this upgrade back in may when i first started playing.the frame rate bounces up and down and last night dropped to 10 fps (see attached photo)
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There is a vast difference between frame rate drops and "stutters".
Typically, frame rate drops are due to resource issues. This can be anything from the CPU being taken away to do other things, to your network being pinged by some torrent or other P2P software to some device running out of resources (memory, sound buffers, video card ram....).
Stutters are typically caused by the video card having to load resources which are needed immediately, but were not able to preload, for some reason.
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Mikev,
Is there any reason that you are tanking with the ground clutter on? I know it looks purdy..... but bet your fps go straight to 60 with one checked (unchecked) box.
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interesting chilli . maybe thats why im also having problems spotting eny tanks . i have not found a thread on here from some of the better gvers who can give advice to on best graphic settings for tank battles etc. perhaps i will open a new thread on optimal setting for gv battles
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It's a couple of hours since your last post, so this may come late: How about repair install your Windows without losing any program or file? I know you can't do it the way it used to be able to in XP, but since Vista you've been able to do an "update" installation from within Windows. The prerequisite is that the version you're going to install has to be the same you're having on your machine. In plain English that means, that if your installation disk is Win7 which you have updated to SP1, you'd have to uninstall the service pack before "updating". And of course every update has to be redone.
I read up on it prior to installing. Microsoft said that you probably won't be able to use "upgrade" if you are installing the same version.
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After reinstall, so far so good. I get 60 FPS while flying and about 30 to 50 when in a gv. I think some of that in a gv is because I went back to my 8 to 10 year old video card, Radeon 3850. Also I have it set at 2048 (?) instead of 1024. Not sure if I should have done that. Well actually it was the default video settings and I just left it.
I may drop it to 1024 and/or go back to my newer Geforce 660 TI. We'll see.
I've thought I've had it fixed so many times and I think previous efforts weren't in vain. When I reflect back I think it was the Anti-virus program that caused the issues.
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I read up on it prior to installing. Microsoft said that you probably won't be able to use "upgrade" if you are installing the same version.
Funny... I've done it a couple of times and the feature has been around since Vista, documented on dozens of techie websites with 101's. And the only trick is to install exactly the same version! That means, if your installation media is pre-SP1 and you have updated to SP1, you have to uninstall the update first to be able to do the "upgrade" option during the reinstall. And I remind that the "upgrade" option is available only when the installation is started in a working Windows environment, not the normal boot-from-the-DVD way.
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I had one more issue, my modem was going bad. Finally have a new one after AT&T cancelled 2 appointments without checking to see if I actually had a good connection.
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Get,
Did you read skuzzy's reply? I would put the 660TI back in and check again. You may have a vidcard going bad and did all the reinstall for nothing.
Now that you have a clean install put the newer card in and check offline framerates,once you get your modem problem resolved,do an online check. Doesnt surprize me you're getting lower FR's with that 3800 card,you could try GVing with 512 texture size and see if that improves the FR. Run hirez may be pushing that ATI card past it's limit.
Is the 660 a 1 gig or 2 gig version?
:salute
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Get,
Did you read skuzzy's reply? I would put the 660TI back in and check again. You may have a vidcard going bad and did all the reinstall for nothing.
Now that you have a clean install put the newer card in and check offline framerates,once you get your modem problem resolved,do an online check. Doesnt surprize me you're getting lower FR's with that 3800 card,you could try GVing with 512 texture size and see if that improves the FR. Run hirez may be pushing that ATI card past it's limit.
Is the 660 a 1 gig or 2 gig version?
I believe I will reinstall the 660. It's 2gig. I'll let you know how it works out.
:salute
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Get,
Did you read skuzzy's reply? I would put the 660TI back in and check again. You may have a vidcard going bad and did all the reinstall for nothing.
Now that you have a clean install put the newer card in and check offline framerates,once you get your modem problem resolved,do an online check. Doesnt surprize me you're getting lower FR's with that 3800 card,you could try GVing with 512 texture size and see if that improves the FR. Run hirez may be pushing that ATI card past it's limit.
Is the 660 a 1 gig or 2 gig version?
:salute
I reinstalled the 660 TI. At first something seemed not quite right but better on the ground than the 3850. I think the graphics just weren't as smooth as I thought they should be but not the action, if that makes sense. It was wee bit uneven. When I read up on how to install the video card one post said that Windows would take care of the graphics, well in fact two posts said that. A 3rd said to do it differently. Download the new drivers and then delete the old drivers or vice versa. Then install the vc and load the drivers.
However, being lazy or impatient I just pulled the old one out and installed the new one. Then downloaded the drivers for the newer card. Like I said it was better and I landed 5 kills in a Werble. And like I said something wasn't quite right. That was Tuesday. Wednesday I get home and the catayst manager was giving errors. Windows didn't delete that.
On Tuesday I looked into the control panel to delete the Catalyst Manager but nothing was there that said to delete the program just change the program. On Wednesday I finally looked at "Change" and in it was an option to delete. When I chose to delete, it also removed drivers. After that things seemed much much smoother but I haven't been in a horde or a fighter since. So it's a bit early to say everything is well. Still thought it sure seemed much better. Time will tell.
If I had to do it again I would have uninstalled the drivers like the 3rd post said.