Aces High Bulletin Board

Help and Support Forums => Help and Training => Topic started by: Schwalbee on August 12, 2014, 02:57:00 PM

Title: Billing question
Post by: Schwalbee on August 12, 2014, 02:57:00 PM
hey guys, sorry to bother you i wasnt sure were to post this. But yea, hello i am a new and i have really enjoyed aces high but sadly i cannot renew my subscribtion next month :( i was wondering is there an auto renewal feature. if there is may someone tell me how i may turn it off. the game faq was really vague which is why i have made this post. 
Title: Re: Billing question
Post by: guncrasher on August 12, 2014, 03:27:11 PM
give them a call (817) 431 - 8840. or just delete your account on the last day of your billing cycle.


semp
Title: Re: Billing question
Post by: Schwalbee on August 12, 2014, 04:20:45 PM
thank you very much :)
Title: Re: Billing question
Post by: Randy1 on August 12, 2014, 04:32:37 PM
thank you very much :)

Come on back when you can.
Title: Re: Billing question
Post by: FLS on August 12, 2014, 05:16:57 PM
You can manage your account from the login screen.
Title: Re: Billing question
Post by: lunatic1 on August 12, 2014, 05:37:23 PM
i would call them--just tomake sure
Title: Re: Billing question
Post by: Schwalbee on August 12, 2014, 06:42:39 PM
Come on back when you can.

No worries i am not going anywhere anytime soon..i am honestly hooked to this game. but just didnt think i could renew this time.. i might be able to but just in case.

i would call them--just tomake sure

so after i delete my account should i call them to make sure
Title: Re: Billing question
Post by: NatCigg on August 14, 2014, 04:45:34 PM
so after i delete my account should i call them to make sure

yes, if the situation is critical, the double check will limit future problems.   :old:

And don't forget to film it.  no film, it didn't happen.  :x
 :salute
 :bolt:
Title: Re: Billing question
Post by: Skuzzy on August 14, 2014, 04:48:25 PM
If you use the in-game delete account feature, you can check to make sure it happened by trying to log back into the game again.  If it fails, then the account was successfully deleted.

Just remember, it happens the second you hit the delete account button, regardless of how many days might be left to play on the account.