Aces High Bulletin Board

Help and Support Forums => Help and Training => Topic started by: puller on February 12, 2015, 01:07:15 PM

Title: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 12, 2015, 01:07:15 PM
On my other computer I cannot see the enemy or friendly icons (dots) on the clipboard map...when I zoom in all the way I can barely see the dots I tried a different setting for my display and that didn't help...its just fine on my home computer...help
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: Bizman on February 12, 2015, 01:13:29 PM
Some specs of your computer would help. First third of the DxDiag, for example.
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 12, 2015, 01:32:07 PM
ime of this report: 2/12/2015, 13:27:46
       Machine name: MANAGERS-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: OptiPlex 7010
               BIOS: BIOS Date: 03/25/13 16:18:06 Ver: A13.00
          Processor: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
             Memory: 4096MB RAM
Available OS Memory: 3982MB RAM
          Page File: 1823MB used, 6139MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

Here ya go...
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: FLS on February 12, 2015, 01:35:05 PM
What is your monitor resolution and what other setting did you try?

What video card?
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 12, 2015, 01:39:36 PM
It doesn't have a video card its supposed to have a super integrated one...monitor is set to 1948 by 1048 it was 2000 by something...
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 12, 2015, 01:41:05 PM
Here before y'all ask for this part...

 Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0152&SUBSYS_05771028&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: HP LV2311
         Monitor Id: HWP3006
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2639 (English)
     Driver Version: 8.15.10.2639
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 2/1/2012 16:51:54, 8078336 bytes
        WHQL Logo'd: Yes
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: Bizman on February 12, 2015, 01:45:42 PM
The DxDiag report was a little too short, but it gave the model by which I could search for more information. [Edit] Thanks for the extension.[/edit]

First the good news: Your processor is quite good.

4 GB RAM is playable, although your overall computing experience might be more fluid with 8 GB.

Then the least good news: Your computer uses integrated Intel Graphics. If your computer has a pci-e 16x slot, you should be able to install a better video card. That would also mean upgrading the power supply accordingly. Unfortunately, if yours is of the small form factor models, that option would not exist.

Your best choice is to lower all graphics options in game to minimum, then one by one adding one notch or check mark at a time until you reach the point where playability suffers too much to your liking. Probably quite soon...
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 12, 2015, 01:51:09 PM
This computer is 10,000 times better than the one I play on at home...I have every option turned all the way up and it never comes off of 59 or 60 fps no matter the number of cons around...it has 2 pci express slots and 1 pci legacy...im considering buying 2 video cards as I have 2 of these computers in my office...one with multiple displays that has been slightly slower than this one with one...but the one with multiple displays is my database computer here so no game on it  :devil 

But my general complaint is I cant see the dot contacts on the clipboard map...
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: Bizman on February 12, 2015, 01:58:28 PM
Alright, that would be a good gamer with a decent video card and a bigger power supply. As I said, the processor is very good. The main reason of you getting strange graphics is that Intel graphics handle game coding in a different way to AMD or nVidia. So it's not actually underpowered, it just doesn't mix with all games.

I know about some guys who like to get a decent Dell and re-equip it with a gaming level video card and PSU and are very happy with the result.  :salute
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 12, 2015, 02:01:47 PM
Ok I see what your getting at biz....this computer is different in all aspects than my old reliable hp and ati x1300 pro video card...so I cannot expect everything to be the same...but is there no setting to make the dot contacts on the clipboard map bigger???
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: FLS on February 12, 2015, 02:14:32 PM
Have you tried lower texture settings?
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 12, 2015, 02:19:25 PM
It is set at 512...I changed that setting on my home computer trying to get more performance out of it but it didn't work...
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: Scca on February 12, 2015, 03:09:51 PM
That video card is the problem.  Tried as I might, I could not get a playable game with one of those... 

If you find a way to make it work, let me know.
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: The Fugitive on February 12, 2015, 03:45:41 PM
Here before y'all ask for this part...

 Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0152&SUBSYS_05771028&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: HP LV2311
         Monitor Id: HWP3006
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2639 (English)
     Driver Version: 8.15.10.2639
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 2/1/2012 16:51:54, 8078336 bytes
        WHQL Logo'd: Yes

Thats the problem, the MINIMUM requirements for the game is 256 meg of video ram, recommended 512. So your video card isn't up to dispalying everything and so the icons are what it chooses NOT to display to try and give you other things.

Turn all the eye candy down and the drop the texture as low as you can and you MIGHT get it to play.
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: puller on February 13, 2015, 08:20:27 AM
Hey guys thanks for the input....I have everything turned all the way up...I have no stutters or anything...its rock solid 59 to 60 consistently...its just those dot contacts on the clipboard map...and Ill tell you this...I'll take a solid fps over being able to see cons on the clipboard any day of the week...as I said before the computer I play at home is all over the place and wouldn't hold a solid 20 fps if you tried... :salute
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: Skuzzy on February 13, 2015, 12:23:18 PM
The Intel video chips lack a lot of drawing features, which help them speed up draws, by not having to do the ones they cannot do.  Those chips were made to run Microsoft Office.  They are not going to render everything in Aces High.
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: BaldEagl on February 14, 2015, 12:19:00 PM
Thats the problem, the MINIMUM requirements for the game is 256 meg of video ram, recommended 512. So your video card isn't up to dispalying everything and so the icons are what it chooses NOT to display to try and give you other things.

Turn all the eye candy down and the drop the texture as low as you can and you MIGHT get it to play.

More than likely that's NOT the problem.  Just because there's only 64 Mb of dedicated memory there's probably significantly more shared memory available to the GPU (probably exceeding 1 Gb).

Have you tried turning down Anti-Aliasing?  It's what gets rid of jagged lines by smoothing the color transitions.  Too high an AA setting might smooth small objects right off the screen.
Title: Re: Can't see enemy or friendly icons on clipboard...
Post by: Skuzzy on February 16, 2015, 10:35:07 AM
The 'shared' memory uses extremely slow system RAM (relative to dedicated video RAM).  Compounding the problem with a video system built into the CPU occurs when data has to be moved to/from system by the video portion.  It causes the CPU to have to stop working due to the data bus being the same for the video and CPU.  Only one can access system memory at a time.

Shared memory, is a bad thing for a video system built into the CPU.  The enormous delays in draws will cause things not to be drawn as the game is not going to wait forever for a frame to be rendered before moving to the next one.  In a real-time environment, one cannot wait.