Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: ebfd11 on February 12, 2015, 04:00:06 PM

Title: Frozen CPU out of Business
Post by: ebfd11 on February 12, 2015, 04:00:06 PM
For all you guys who order parts from http://www.frozencpu.com/index.html?id=k8Y8V4x9 be advised they are out of business. The website is still up but they will not ship any orders.

A Letter from one of their employees in a different forum

Quote
This is not spam, nor is it a joke of any sort. This is a serious matter that I'd like to address that has not been released officially to anyone. Out of respect for privacy I will not be going into detail.

Many people understand that I was a FrozenCPU employee for almost 3 years. I loved the time I spent there, it was not only a fun and enriching experience, but built my work ethic to allow me to become a professional individual through high school. I established unparalleled relationships with my coworkers, many of whom I can consider family. The office staff however, was not the same. Currently I am not employed by, and do not represent FrozenCPU in any way. The owner has struggled a long battle with addiction, and events that unfolded earlier last week have rendered the company unoperational and shut down for good. Physical damage of the warehouse has occurred as well as the dismissal of all support and warehouse staff; the company has no plans of re-establishing themselves.

My initiatives are harmless; I want to protect the community that fostered my love for computers and technology from sending payments or spending money on products that will not come. Some users have already caught on to this fact after their UPS Overnights were not delivered today. Since all staff has been fired, nobody is updating the website to inform the loyal community about the closure, nor has anyone taken steps to shut the website down. I have no sources and no images, and my credibility of this testimony rests on my previous employment with the company (why I nested this thread in "rumors and unconfirmed articles").

Thanks everyone for your time. Mods, if I have done wrong, please PM me and I'll fix any issues. Please DO NOT PM me regarding this topic; I have no further information to give.

TL;DR: Do not order from the FrozenCPU marketplace, as they have closed doors and will not be shipping product or answering E-Mails and phones.

So I don't know what to say to this as I was a advid buyer of parts from them. I have bought from Xoxide and others but their customer service was above and beyond exceptional.

Video showing call to Frozen CPU customer service
https://www.youtube.com/watch?v=Gs57y4SSGXo

Video of a driveby at their plant
https://www.youtube.com/watch?v=0dnJzBvh46c#t=38

LawnDart






Title: Re: Frozen CPU out of Business
Post by: Copprhed on February 12, 2015, 05:39:31 PM
Check further, the owner put out a statement that Frozen CPU was not closing.
http://linustechtips.com/main/topic/308324-frozencpu-not-shutting-its-doors-mark-friga-owner-of-frozen-cpu/
Title: Re: Frozen CPU out of Business
Post by: guncrasher on February 12, 2015, 05:48:44 PM
buyer beware.


semp
Title: Re: Frozen CPU out of Business
Post by: Chalenge on February 12, 2015, 09:46:17 PM
That's too bad. Some of the hardest-to-find-equipment and tools came from that site.
Title: Re: Frozen CPU out of Business
Post by: 38ruk on February 12, 2015, 11:52:36 PM
That suxs ...... thats where i get all my H2o equipment. So convenient to have one site like Fcpu to order that stuff from.
Title: Re: Frozen CPU out of Business
Post by: MrRiplEy[H] on February 13, 2015, 12:36:08 AM
Yeah the owner refuted the rumor telling they're running on skeleton crew but trying to regroup.

It seems that some employee got canned and made a revenge story.
Title: Re: Frozen CPU out of Business
Post by: edog1977 on February 13, 2015, 03:27:29 PM
Ripley, you can't be serious. By all accounts the phones have been disconnected, orders aren't shipping, emails aren't being responded too, and to top it all off there is a video on YouTube where it appears there hasn't been anyone at their facility in several days. The only "official" information that exits is a brief statement from the owner though a 3rd party. Sounds like all the employees were disgruntled with the boss and quit.
Title: Re: Frozen CPU out of Business
Post by: edog1977 on February 13, 2015, 03:28:14 PM
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Title: Re: Frozen CPU out of Business
Post by: MrRiplEy[H] on February 14, 2015, 02:17:00 AM
Ripley, you can't be serious. By all accounts the phones have been disconnected, orders aren't shipping, emails aren't being responded too, and to top it all off there is a video on YouTube where it appears there hasn't been anyone at their facility in several days. The only "official" information that exits is a brief statement from the owner though a 3rd party. Sounds like all the employees were disgruntled with the boss and quit.

I'm only going by the latest news I've got on the subject: http://www.hardocp.com/news/2015/02/10/frozencpu_shutting_its_doors/