Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: mikev on April 06, 2015, 09:19:45 PM

Title: recent frame rate prob
Post by: mikev on April 06, 2015, 09:19:45 PM
last 5 days when i have been playing i have noticed quite a drop ,after turning off most of the graphic candy still noticed a drop
Title: Re: recent frame rate prob
Post by: The Fugitive on April 06, 2015, 09:47:46 PM
anti-alisin and shadows are what eats up the frames so bad. What are your set on?
Title: Re: recent frame rate prob
Post by: mikev on April 06, 2015, 10:32:47 PM
0 anti alis and bare minimum for shadowing
Title: Re: recent frame rate prob
Post by: Skuzzy on April 07, 2015, 06:29:34 AM
Could be heat related.  Could be malware/virus/spyware.  Could be all the bloat loaded by HP.  Could be any of the anti-xxxx software they install as well.

I also noticed you had the NVidia sound drivers installed.  If you are not connecting your video card to a television and expecting to hear sound from the television, get rid of those drivers.  They can cause stability problems.
Title: Re: recent frame rate prob
Post by: Bizman on April 07, 2015, 09:43:31 AM
Are you using the original power supply? Although the GTX 750 doesn't seem to have an extra power input, it still might draw a little more juice than the original 250 Watt PSU can provide through the pci-e connector. Adding straws on a camel's back, so to say.
Title: Re: recent frame rate prob
Post by: mikev on April 07, 2015, 01:23:56 PM
ok to answer all the imput lets start with the tv  it is hooked up to a sony 60 inch tv by hdmi cable,all spyware malware etc should of been detected by malewarebytes home premium and all scans appear clean. lol the only hp mumbo jumbo i keep is games the rest has been uninstalled . keep in mind also all security has been turned off when i play the game and this is a recent problem  and this game is the only program running . the only changes i have made is the addition of the x55 rhino hotas and trackir 5 and a powered usb . the x55 software is turned off as is the trackir 5 .
  Bizman this upgrade was your  recommendation 10 months ago when i installed the 550 watt power supply with the gtx 750 video card. thank you again for the help.
 the possibility of heat being a factor is 1 thing i have little control of ,although it is winter here in South Dakota and to much of the dissatisfaction of the miss's  i keep the temp at 65 degrees and the ventilation around the computer is plenty ample.
  up until these past few days i had noticed a slight variable in the fps going from 60 down to 50 ish running all default video setting generally staying at 59 to 60 always . as i said this is recent, past 5 or 6 days. the only factor left  was the latest nvidia  driver upgrade  install
Title: Re: recent frame rate prob
Post by: Skuzzy on April 07, 2015, 02:08:53 PM
1) Never assume your computer is protected from anything.  The best protection is always behind the latest threat.

2) Windows is always changing, whether you like it or not.

3)  Computers are like any other machine.  If it suddenly is not acting exactly like it has been, something has changed to cause it.

I can safely state Aces High has not changed at all for quite some time.

Frame rate drops are usually due to the CPU being taken away from running the game.  Excess network activity, such as someone banging on your connection because your IP address was used by someone who ran torrents can cause the CPU to be taken away from running other things.
Title: Re: recent frame rate prob
Post by: mikev on April 07, 2015, 02:16:48 PM
well i guess im lost now ,from what your saying i will not be able to play this game the way i want to play it
Title: Re: recent frame rate prob
Post by: Skuzzy on April 07, 2015, 02:26:44 PM
No, not at all.  I am saying do not assume anything about the state of your computer.  Check it from top to bottom.

If the CPU is not being clocked back, due to heat, nor the video card slowing down due to heat, then something must be taking the CPU away from the game, unless the slow downs are simply due to the hardware not keeping up within the current settings of the game.

These types of things are always problematic to debug.
Title: Re: recent frame rate prob
Post by: mikev on April 07, 2015, 09:31:41 PM
OK  here is what i am going to do. first off i will open up my computer and check the fans for dust buildup and clean them.  next i will open the task manager  showing the graph of the cpu  expand it so it has a long window then run the game at my default graphic settings for about 30 mins then by hitting the window key downsizing the game window i will then quick take a screenshot of my cpu graph usage . is there any way to measure heat on the cpu and graphics card where you can monitor it? as i stated earlier any changes i made were the addition of the x55 and trackir 5 my windows 7 is up to date i use microsoft security essentials and malwarebytes home premium  for security but shut both off for game play.
  1 note  this computer came with norton security and i uninstalled it from the control panel . is there a possibility there is still a trace of it interfering with the system?
  these will be the steps i will take for now any more ideas will be helpful .
Title: Re: recent frame rate prob
Post by: Skuzzy on April 08, 2015, 06:43:47 AM
In order to undo the damage done, when Norton was installed, you have to get a tool from Symantec.

https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Title: Re: recent frame rate prob
Post by: mikev on April 08, 2015, 01:22:13 PM
ran the norton uninstaller . thank you ..before i try this thought i would let you look into it  http://openhardwaremonitor.org/

just wonder if this would help me monitor possible heat problems?
Title: Re: recent frame rate prob
Post by: Bizman on April 08, 2015, 01:54:29 PM
Such a hardware monitor program can be handy, especially if it can be set to record a log file or beep at a preset threshold. The Max temperature value sort of serves that purpose, too. Just remember to reset it before using.
Title: Re: recent frame rate prob
Post by: mikev on April 08, 2015, 02:19:53 PM
computer has been on for 17 hours here is a heat fan speed monitor from the link above.(http://i237.photobucket.com/albums/ff115/MAVADAKIN_2007/Untitledheat.jpg)[/URL]
Title: Re: recent frame rate prob
Post by: Skuzzy on April 08, 2015, 02:53:10 PM
Thermals look good, according to that data.
Title: Re: recent frame rate prob
Post by: mikev on April 09, 2015, 02:55:46 AM
played the game for about 20 mins last night. fps stayed at normal 59 to 60 fps with default graphic settings. i used a wirlb and plane in this test, 1 factor was only about 50 to 60 players online ,2nd factor i did not engage any players. ran the task manager showing both cpu cores and ram. 1 cpu core was somewhat high but only reaching 100% on occasion with no fluctuation in fps in game. will try again when more players are online and more icons available .

(http://i237.photobucket.com/albums/ff115/MAVADAKIN_2007/Untitledtask.jpg)[/URL]
Title: Re: recent frame rate prob
Post by: bustr on April 10, 2015, 03:07:15 PM
Recently I had to replace my hard drive and I chose to do a new clean install of win7 rather than from backup.

I took the opportunity to clean and vacuum all heat sinks and fans. My video card has 1G and system has 8G with a 64bit OS and a 750w PS.

I was having sporadic poor frame rates from a new install of AH2 and only detailed terrain and detailed water enabled. It was driving me nuts because I had my services reduced to 28 before launching the game. I even had my GPU clocked up to 920 from 900 and video ram speed matching system ram. I was still getting frame rate issues and then occasional exe error lockups to the desktop. I tried reducing the GPU core speed gradually 915, 910 and so to 900. No luck.

The problem:

I had set my custom FoV to 116, my monitor is 24 inches.

When I reduced it to 106, I was able to up my GPU speed by 10-20. My frame rates were back where I expected them based on my game play before replacing the hard drive. No more exe errors to the desktop.

You never know, try reducing your FoV if you have set it to a higher custom number.
Title: Re: recent frame rate prob
Post by: mikev on April 11, 2015, 06:48:30 PM
thanks bustr wish i had the same problem . my video setting are set up for the sony tv and my next step is checking multiple icons and see what  my cpu is doing then with temps and usage
Title: Re: recent frame rate prob
Post by: mikev on April 11, 2015, 10:05:52 PM
Well now i did it. went and cleaned my fan and fins around the cpu and have lost my video signal completely.
 I am typing this using my ancient laptop which has barley enough gpu to display the screen so playing is out till i figure out what went wrong. the only thing i unplugged was the fan around the cpu , nothing else was touched . see you all when i get my pc running again  :bolt: :bolt:
Title: Re: recent frame rate prob
Post by: Bizman on April 12, 2015, 05:38:12 AM
Double check that you've plugged the cpu fan correctly. Some motherboards won't let you boot unless the cpu fan is working. And on some motherboard the cpu fan connector is right beside a similar case fan connector, easy to choose wrong. Although the fan will rotate fine, it doesn't show as a cpu fan which will prevent booting. How do I know? I've fallen for that trap...
Title: Re: recent frame rate prob
Post by: mikev on April 12, 2015, 01:33:30 PM
well i was kinda hoping to get lucky but i believe now i shorted out my motherboard .while working to remove the cpu fan my body ground became detached trying to get 1 of the harder to reach screws out . i was hoping to luck out but this seems to be the only answer i can think of. i continue to have no video signal with my video card or the vga output  :(
Title: Re: recent frame rate prob
Post by: The Fugitive on April 12, 2015, 03:34:49 PM
a couple of things. Do you have a separate video card? If you do is it seated well? Sometime they really and I mean REALLY have to be pushed in. I had an issue once and only seated mine correctly after getting mad and trying to push it THROUGH the mother board.  :D

If you DO have a separate video card, have you tried running with out it and using the on-board video of the mother board?

You say you have no video, but does that mean that the computer seems to be booting correctly? Did you double check the CPU fan plug as Bizman said?
Title: Re: recent frame rate prob
Post by: Bizman on April 13, 2015, 02:33:05 AM
Speaking of separate video cards, have you connected the power cord(s) to the video card? And if you have, double check that they really are video card power connectors instead of those for the motherboard. And further, if you have a modular power supply, check that all the plugs are properly seated at that end too.
Title: Re: recent frame rate prob
Post by: mikev on April 13, 2015, 02:39:50 AM
well folks i have tried everything from the suggestions , it looks like time for a new computer. i will contact a local who builds computers for gaming. after having this computer for 6 years now it was time for an upgrade anyways. the 2 core 2.4 ghz cpu would of been the next upgrade and not much better cpu will fit in the current motherboard . with the i5 , i7 processor's  to choose from and the nvida 970 graphics card with 4 gig gpu im hoping to be able to run full graphics with the ah3 when it comes out.
 guess im kinda tired of having to deal with graphic issues its time to get something that will play this game the way i want to play it.
Title: Re: recent frame rate prob
Post by: mikev on April 13, 2015, 02:47:11 AM
bizman  when i cleaned the fans i never touch the video card . the only fan i cleaned was the cpu fan .  i appreciate all your help you have given me so far. its my guess  i either shorted out the motherboard or the cpu itself trying to get that 1 hard to reach screw holding the fan to the cpu cooling fins . in this case the only thing i touched was the cpu area nothing else was disconnected but the cpu fan . im guessing its my fault  when i lost the body ground trying to get that 1 screw loose. guess i was unlucky this time
Title: Re: recent frame rate prob
Post by: Randy1 on April 13, 2015, 06:50:08 AM
As a test you might trying removing the video card and the on board mother board video take over.
Title: Re: recent frame rate prob
Post by: Skyyr on April 13, 2015, 10:42:48 AM
Things have a way of working out. You seem really eager to learn the game and get better, and so a new computer will only help you accomplish this goal even more efficiently. Sucks you have to buy one, but I can't think of a more fun way to "have" to spend money.
Title: Re: recent frame rate prob
Post by: Copprhed on April 13, 2015, 10:47:00 AM
Things have a way of working out. You seem really eager to learn the game and get better, and so a new computer will only help you accomplish this goal even more efficiently. Sucks you have to buy one, but I can't think of a more fun way to "have" to spend money.
I have to agree with Skyyr....(even though I don't want to) :x :bolt:
Title: Re: recent frame rate prob
Post by: Bizman on April 13, 2015, 11:00:33 AM
Six years is a good age to retire a gaming computer. BTW is the local builder is like me he'd probably like to check what can be reused in your current rig after he's built and billed your new one.
Title: Re: recent frame rate prob
Post by: MrRiplEy[H] on April 13, 2015, 01:15:17 PM
One thing to check is that if you haven't disabled windows update from messing with your drivers, at any time you can get a bad driver through it. If that happens you have to use driver cleaner and reinstall your graphics drivers.

Happened to me just recently on one game box (actually the same one I made the advanced build thread with).
Title: Re: recent frame rate prob
Post by: 38ruk on April 13, 2015, 04:07:07 PM
Are there any beep codes when you hit the power button ?