Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: hotcoffe on July 17, 2015, 12:54:39 PM

Title: Can not connect to game from Skopje (East Europe)
Post by: hotcoffe on July 17, 2015, 12:54:39 PM
After a long while I wanted fly couple sorties but I was not able to login/connect to server.

Below is pingplot export:
Host Information
1, -------------- ,192.168.1.1
2,89.205.50.1.robi.com.mk,89.205.50.1
3,89.205.126.1.robi.com.mk,89.205.126.1
4, -------------- ,80.77.144.145
5,sfia-b2-link.telia.net,62.115.50.41
6,win-bb2-link.telia.net,213.155.132.184
7,ffm-bb2-link.telia.net,62.115.113.110
8,ash-bb4-link.telia.net,62.115.137.115
9,ash-b1-link.telia.net,213.155.130.59
10,xe-1-0-0.GW11.IAD8.ALTER.NET,204.148.11.137
11,B100.DLLSTX-LCR-21.verizon-gni.net,130.81.199.59
12,,-
13,static-71-252-137-153.dllstx.fios.verizon.net,71.252.137.153

Sample Information
"2015-07-17 19:50:10",2,6,5,*,19,45,44,N/A,N/A,*,235,*,*
"2015-07-17 19:50:25",6,9,6,*,13,46,53,N/A,N/A,194,237,*,236
"2015-07-17 19:50:40",2,12,7,*,10,46,45,N/A,N/A,*,237,*,*
"2015-07-17 19:50:55",2,8,5,763,19,47,46,N/A,N/A,195,237,*,235
"2015-07-17 19:51:10",2,7,6,*,9,48,47,N/A,N/A,*,233,*,234
"2015-07-17 19:51:25",2,8,6,715,67,49,49,N/A,N/A,*,237,*,242
"2015-07-17 19:51:40",2,4,5,*,36,71,45,N/A,N/A,195,242,*,235
"2015-07-17 19:51:55",2,23,6,729,18,54,115,N/A,N/A,*,*,*,*
Title: Re: Can not connect to game from Skopje (East Europe)
Post by: Skuzzy on July 17, 2015, 01:07:47 PM
Interesting.  Your packet loss starts right at your computer connection.
Title: Re: Can not connect to game from Skopje (East Europe)
Post by: hotcoffe on July 17, 2015, 01:17:20 PM
Well my internet connection is fine no problem there. I double checked the windows firewall settings...

is there anything else I should check ? re install AH2 maybe ?

i attached also a new screen shot from ping plotter maybe it helps...
looks like i am getting problems in below server ,
IP address is numbered 80.77.144.145. This IP address is active in Macedonia, and registered in Skopje, Karpos. IP Country code is MK. IP address ISP is "NEOTEL DOO export-import Skopje", organization is "NEOTEL Peering". IP address longitude is 21.4333 and latitude is 42.0.

is there a way to manually configure a route to your servers?
Title: Re: Can not connect to game from Skopje (East Europe)
Post by: Skuzzy on July 17, 2015, 02:49:45 PM
I am sorry, it is not at your computer.  It starts at the 4th hop, which appears to be a gateway between MK and Telia.  You are getting either packet loss or very high ping times (over 700ms) at that router.

You would need to contact your ISP about it and make sure they see that ping data.  There is definitely something happening at that router.
Title: Re: Can not connect to game from Skopje (East Europe)
Post by: hotcoffe on July 17, 2015, 02:56:53 PM
ok thanks