Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: hotcoffe on July 17, 2015, 01:28:32 PM

Title: hitech email addresses are not accessible
Post by: hotcoffe on July 17, 2015, 01:28:32 PM

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address
failed:

"support@hitechcreations.com":
SMTP error from remote server after MAIL command:
host: mx.hitechcreations.com
5.7.1 Access denied
"billing@hitechcreations.com":
SMTP error from remote server after MAIL command:
host: mx.hitechcreations.com
5.7.1 Access denied

Title: Re: hitech email addresses are not accessible
Post by: BowHTR on July 17, 2015, 02:12:57 PM

Who is your email through?

I emailed them and it went through just fine earlier today. Im using Outlook.

Title: Re: hitech email addresses are not accessible
Post by: hotcoffe on July 17, 2015, 02:27:03 PM

I use web mail, GMX (www.gmx.de)

Title: Re: hitech email addresses are not accessible
Post by: Skuzzy on July 17, 2015, 02:48:22 PM

What I need is the IP address of the SMTP servers trying to send the email.  The only reason they would get blocked is due to excessive spam coming from those servers, but I can manually open it back up again.  I just need an IP address or range to do so.

Title: Re: hitech email addresses are not accessible
Post by: Skuzzy on July 17, 2015, 02:53:58 PM

Okay, I think I may have found it.  Give the email a try again.

Title: Re: hitech email addresses are not accessible
Post by: hotcoffe on July 17, 2015, 02:55:03 PM

mail.gmx.net

Title: Re: hitech email addresses are not accessible
Post by: Skuzzy on July 17, 2015, 03:23:14 PM

Should be good to go.

Title: Re: hitech email addresses are not accessible
Post by: hotcoffe on July 17, 2015, 03:26:53 PM

thnx