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Help and Support Forums => Technical Support => Topic started by: Bellator on November 04, 2015, 04:25:04 PM

Title: 1.0 Gbps or 100 Mbps What is set wrong?
Post by: Bellator on November 04, 2015, 04:25:04 PM
Okay guys here's my problem. I have a new PC with Windows 7 Pro, Asus Sabertooth Z97, with a Intel i7.
I have Comcast internet hard wired. When I look in the Task Manager, the Network speed says 100 Mbps.
I ran a seed test and got a 86 Mbps download speed.
Now wait a minute...I also have a 12 year old Dell 8400 connected the same other than a real long cable and when I look at this Task Manager, the Network speed says 1.0 Gbps. A speed test on this one gives 124 Mbps download speed.
What do I have set wrong?

I will collide with you!

<S> vBell
Title: Re: 1.0 Gbps or 100 Mbps What is set wrong?
Post by: Skuzzy on November 04, 2015, 04:35:04 PM
There two possibilities (assuming the motherboard Ethernet port is 1Gb/s and not 100Mb/s).

1)  The motherboard Ethernet port is set to auto-negotiate and the negotiation for 1Gb/s failed.  This can be cable related or it could also be a compatibility issue with the port it is being connected to.

2)  The Comcast device is auto-negotiating and not able to establish a 1Gb/s connection.  Again, it could be cable, or it could be a compatibility issue.

Sometimes devices do not auto-negotiate well.  Set one of the devices to not negotiate and set the speed to 1Gb/s.  If doing one device fails, then reset back to normal and retry with the other device.
Title: Re: 1.0 Gbps or 100 Mbps What is set wrong?
Post by: Bellator on November 04, 2015, 06:07:20 PM
And of course you are correct as usual.
Comcast provided a yellow cable that I believe is a cat-7. I replaced it with a cat-5 that I have. Problem solved.
Connection 1.0 Gbps
Ping 9 ms
Download 124.23 Mbps
Upload 12.29 Mbps
( I'm running out of excuses for being such a poor shot ) LOL

Thanks Skuzzy.
<S> vBell
Title: Re: 1.0 Gbps or 100 Mbps What is set wrong?
Post by: Skuzzy on November 05, 2015, 06:23:29 AM
Glad you got it sorted out.
Title: Re: 1.0 Gbps or 100 Mbps What is set wrong?
Post by: TequilaChaser on November 05, 2015, 07:09:15 AM
Comcast provided a yellow cable that I believe is a cat-7. I replaced it with a cat-5 that I have. Problem solved.

Bellator, glad you got it fixed and working to your liking

but in reference to the yellow cable from Comcast, it more than likely was just a bad patch cable, when I was on Comcast ( and 1 of my Daughter's is now, down in FL ) all they sent out was yellow cat-5 patch cables  (my Daughter just recently got one in the past 3 months )

as for the difference in cat5 vs cat7, that information is easily found through google if you want to read up on it

I have our house in NC wired with Cat-7 STP wiring ( STP = shielded twisted pairs ) where as cat-5 & cat-5e, cat-6 & cat-6e are UTP ( unshielded twisted pairs ), the shielded cat-7 cuts down on noise interference / EMI -> electro magnetic interference... stuff like electrical wiring in the home, televisions, radios, microwaves, telephones/cell phones etc...

the cat-7 wiring is a bit more expensive, but it also assures  my home's 1 GBps throughput on my home network through out the house...

hope this reply is helpful


TC