Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: bangsbox on February 03, 2016, 08:50:59 PM

Title: aceshigh.exe stopped working
Post by: bangsbox on February 03, 2016, 08:50:59 PM
aceshigh.exe stopped working is the error message i keep getting as soon as i try to launch program. It just started out of no where today. I have win10. I tried uninstalling and reinstall but getting same prob. what can I do?
Title: Re: aceshigh.exe stopped working
Post by: Bizman on February 04, 2016, 01:17:08 AM
You might try running the Error Checking routine in case there's a bit gone sideways. Illustrated instructions: https://windowsinstructed.com/run-chkdsk-windows/ (https://windowsinstructed.com/run-chkdsk-windows/)

I have no idea if that worked, but it doesn't take long and does absolutely no harm whatsoever.

Another trick you might want to try is to roll back to a date it worked using a Restore Point: http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options (http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options)

Windows 10 seems to be as much a work in progress as our Beta, so any update can be buggy...
Title: Re: aceshigh.exe stopped working
Post by: Skuzzy on February 04, 2016, 05:21:20 AM
Are you part of the insider program for Windows 10?  The latest update from Microsoft breaks many DirectX games.  We have not heard if ours is one of them, but it could be.
Title: Re: aceshigh.exe stopped working
Post by: Chalenge on February 04, 2016, 09:45:43 AM
Just on a lark you might try re-creating application shortcuts and cut-and-paste them to your desktop.
Title: Re: aceshigh.exe stopped working
Post by: Skuzzy on February 04, 2016, 10:00:33 AM
Or did you happen to install AH2 into the AH3 folder?  That would break them both.

While you cannot install AH3 into the AH2 folder, there is no provision to prevent a player from doing the reverse.
Title: Re: aceshigh.exe stopped working
Post by: bangsbox on February 05, 2016, 06:19:41 PM
Or did you happen to install AH2 into the AH3 folder?  That would break them both.

While you cannot install AH3 into the AH2 folder, there is no provision to prevent a player from doing the reverse.

i was an insider (trying to get windows 10 free), but eventually they forced me to buy it, that happened over the summer and AH has been working fine until Wednesday. i did download beta right after the .exe problem but that works fine.

I tried the copy past thing and got a new error " the program cant start because mss32.dll is missing from your computer. Try reinstalling to fix this problem".
Title: Re: aceshigh.exe stopped working
Post by: Skuzzy on February 06, 2016, 06:04:09 AM
i was an insider (trying to get windows 10 free), but eventually they forced me to buy it, that happened over the summer and AH has been working fine until Wednesday. i did download beta right after the .exe problem but that works fine.

I tried the copy past thing and got a new error " the program cant start because mss32.dll is missing from your computer. Try reinstalling to fix this problem".

That sounds like you are trying to run AH2 from the AH3 folder as AH3 no longer uses the mss32.dll.

I would suggest removing all the versions of Aces High from the computer.  Install AH2, then install AH3.

Be sure to disable any anti-xxxx software first.  If either does not work after that, then you might have gotten that insider update from Microsoft which does break most/many games.
Title: Re: aceshigh.exe stopped working
Post by: bangsbox on February 06, 2016, 09:07:05 AM
That sounds like you are trying to run AH2 from the AH3 folder as AH3 no longer uses the mss32.dll.

I would suggest removing all the versions of Aces High from the computer.  Install AH2, then install AH3.

Be sure to disable any anti-xxxx software first.  If either does not work after that, then you might have gotten that insider update from Microsoft which does break most/many games.

what do I do if I got that update?
Title: Re: aceshigh.exe stopped working
Post by: Skuzzy on February 07, 2016, 06:48:52 AM
Check with the insider news at Microsoft.  According to what I read, they will be releasing another update which should correct it.  They just did not say when.

With Windows 10, you really cannot do much when they release a bad update. You just have to wait until they release a fix.
Title: Re: aceshigh.exe stopped working
Post by: bangsbox on February 08, 2016, 11:35:07 AM
Check with the insider news at Microsoft.  According to what I read, they will be releasing another update which should correct it.  They just did not say when.

With Windows 10, you really cannot do much when they release a bad update. You just have to wait until they release a fix.

i FINALLY GOT ah WORKING! I had to restore computer to a January 24 2016 backup though. So you were right Skuzzy, A recent dang windows 10 update was screwing with my beloved AH. Hex them! 
Title: Re: aceshigh.exe stopped working
Post by: Skuzzy on February 08, 2016, 11:54:27 AM
That update took out a lot of games, but not all.  Glad you got it working again.