Aces High Bulletin Board

General Forums => Open Beta Test => Topic started by: Nictmere on April 10, 2016, 11:16:34 PM

Title: Beta Game Wont Run
Post by: Nictmere on April 10, 2016, 11:16:34 PM
Downloaded today. Game will not start: AHBETA.EXE has stopped working

OS Windows 10
Intel i5 6500
Asrock Fatil1ty Gaming K4 Z170
GTX970 GPU
DDR 4 2400 16mb
SSD 480

Sorry if this is posted on the wrong forum page.
Title: Re: Beta Game Wont Run
Post by: Skuzzy on April 11, 2016, 06:27:32 AM
Are you running the Windows Task Manager?
Are you running any type of anti-xxxx software?  If so, which one?
Title: Re: Beta Game Wont Run
Post by: Condor on April 11, 2016, 08:18:34 AM
t
Are you running the Windows Task Manager?
Are you running any type of anti-xxxx software?  If so, which one?

I rebooted my computer and opened AH3. When I selected an arena I got the message that ah.exe had stopped working. I know I have reported this before but want to add the following in response to your comment above and other comments you have made on this issue. (This is not intended s a complain or criticism; just trying to provide more information.) I did not start task manager and I have Window 7, not 10. Someone suggested opening AH2 first may be the problem but I did not open AH2 first.  I have Norton security with backup and Malwarebytes on my computer. I had no problems with AH 3 version 15. I occasionally see this in AH2 but it's while already in an arena playing , not while trying to enter an arena. Here is the info on the most recent event:
Log Name:      Application
Source:        Application Error
Date:          4/11/2016 8:55:31 AM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      GamingPC
Description:
Faulting application name: ahbeta.exe, version: 0.0.0.0, time stamp: 0x5707b7ee
Faulting module name: ahbeta.exe, version: 0.0.0.0, time stamp: 0x5707b7ee
Exception code: 0xc0000005
Fault offset: 0x0015b94e
Faulting process id: 0x11c0
Faulting application start time: 0x01d193f15e59f90f
Faulting application path: C:\Hitech Creations\Aces High Beta\ahbeta.exe
Faulting module path: C:\Hitech Creations\Aces High Beta\ahbeta.exe
Report Id: aba1e86d-ffe4-11e5-ad06-50e549526540
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-04-11T12:55:31.000000000Z" />
    <EventRecordID>29995</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GamingPC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ahbeta.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5707b7ee</Data>
    <Data>ahbeta.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5707b7ee</Data>
    <Data>c0000005</Data>
    <Data>0015b94e</Data>
    <Data>11c0</Data>
    <Data>01d193f15e59f90f</Data>
    <Data>C:\Hitech Creations\Aces High Beta\ahbeta.exe</Data>
    <Data>C:\Hitech Creations\Aces High Beta\ahbeta.exe</Data>
    <Data>aba1e86d-ffe4-11e5-ad06-50e549526540</Data>
  </EventData>
</Event>
Title: Re: Beta Game Wont Run
Post by: Skuzzy on April 11, 2016, 08:46:21 AM
Condor, he said the game will not start.  A very different issue from the crashes when trying to select an arena.

Also note, Norton will eventually cause problems with any game.
Title: Re: Beta Game Wont Run
Post by: Condor on April 11, 2016, 09:03:41 AM
Condor, he said the game will not start.  A very different issue from the crashes when trying to select an arena.

Also note, Norton will eventually cause problems with any game.

Sorry, got the issues mixed up. Should have posted this in the other thread.
Title: Re: Beta Game Wont Run
Post by: Nictmere on April 11, 2016, 01:37:48 PM
Are you running the Windows Task Manager?
Are you running any type of anti-xxxx software?  If so, which one?

No anti virus program installed.

Re: Task mgr. I'm not sure what you mean? After the error Windows 10 did a trouble shoot, but it did not help.

I start the game as administrator, that's it with no success.

Thanks in advance for help.
Title: Re: Beta Game Wont Run
Post by: mathjac on April 11, 2016, 06:21:37 PM
Was getting same thing. Patch today fixed problem for me. No problem getting in arena now. Graphics are fantastic. Will take a lot of getting used to regarding things like base layouts, etc.
Title: Re: Beta Game Wont Run
Post by: Nictmere on April 11, 2016, 10:23:48 PM
Installed todays update..... game ran on Windows 10 flawless no crashes.

Nice new explosion effects. I think the GV guys are gonna have to go back to boot camp on this. New graphics give tanks the ability to be camo hidden better.