Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Gman on May 01, 2016, 08:52:40 PM

Title: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 01, 2016, 08:52:40 PM
I have made no changes in months, software or hardware, but today I kept getting pauses, at all alts/situations, where the game would freeze for 1.5 seconds or so, then resume.  On the netgraph page, the top window would show a corresponding spike to halfway up the graph with each pause.  Glasswire doesn't show anything really though that would be trying to use the network so much that it'd freeze out Aces High, although I don't know much about that.

Anyhow, any ideas or similar problems been had?  I tried reinstalling the game on 2 diff drives, tried using stock settings and then my regular ones, same results.  Pause almost within a min or two of joining the arena, and they keep coming every min or two, and freeze for a 1.5 second period or so, then resumes.  A few crashes happened two.

They don't seem to correspond with sound/mic usage, I tried with stock sounds and my reg ones, same result, and happens when no sound changes are happening. 

It's doing it offline as well, tried that, same spike on the net graph, same pause..

edit - Tried the beta, it's doing it offline and online too. 

Any ideas what I should start looking for causing this?
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 01, 2016, 09:18:23 PM
You might check your firewall setting, or allow Aces High 2 (and 3) again.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 01, 2016, 09:46:57 PM
Thanks, just tried that, turned firewall right off, still happens in both games.

Could this be a cpu issue? I noticed core 1 was at 99 percent when I alt tabbed out of the game.  Not sure what to use to try and track CPU/etc usage while in game to see if its hardware related, as in something like the CPU going.  Again, NO changes since I put win10 on here in order to fix a trackIR problem even they couldn't fix when it was win7.  No new games, drivers, nothing, other than nVidia updates, but not for a couple weeks have any happened, and just last week both games played fine with out pausing constantly.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 01, 2016, 09:59:42 PM
Okay, I admit the firewall was a shot in the dark. My first thought was that you have a conflict between the SouthBridge controller and one of your PCIe devices, but you said you have not changed anything. You may have an audio conflict. So, you can check your device manager for extra audio drivers associated with your (I assume) GeForce cards, or maybe onboard audio? or look for an IRQ conflict which should stick out like a sore thumb.

I would like to see a fresh DXDiag.

I just hope it isn't a major pork by Windows 10.

EDIT: Check for overheat condition too.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 01, 2016, 10:31:00 PM
Not really sure how to check the IRQ stuff in win10, just went to the old place/way but it's all different in the control panel. Clicked on the devices and sound stuff, now big indicators of anything but again, it doesn't show things the same.  No drivers tabs or anything under sound/ sound devices/etc.  HWmonitor doesn't show any strange heat either.

Tried disabling the xsplit (wtf that is) and the nVidia sound and just left the realtek enabled, still get the pauses in the same predictable place offline, about 1 min into flight, and they repeat, online and in beta.

Every effing odd to come out of the blue and just start doing it in both beta and AH2, yet no pauses in other couple games I'm trying.


Dxdiag 

Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 01, 2016, 10:45:15 PM
Are you using the noise suppression routine with the Realtek mic input? If so you might try it with the suppression off, or check the motherboard's site for an updated driver. Also, I would be greatly tempted to uninstall XSplit to see if that fixes the problem. I don't use it, so I don't know if there is anything to backup or save beforehand.

I hate to say it, but this is how I got into sound cards.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 01, 2016, 10:57:07 PM
But why all of a sudden out of the blue?

I can take off in offline mode, and set my watch by the the time the first pause hits, from takeoff, right when I get in gun range and shoot at the b24 - zap, 1.5 second pause.  Every single time.  And it happens with no action taken at all, no sound changes, nothing.  No idea on the mic input, I don't even know where that would be, I'll check that. 
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 01, 2016, 11:28:34 PM
I don't use DCS on this PC but loaded it, no pauses at all in various modules.

It's odd, like I can set my watch by the first pause in either AH or Beta, and they keep happening at regular intervals, sounds, shooting/not or otherwise. Very hard to fight with 1.5 seconds pauses all the time.

Tried updated sound and MB drivers, still persists.  But only in these 2 games so far, as a few FPS I tried aren't pausing either.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 01, 2016, 11:32:50 PM
Have you tried pingplotter to the host?

Well, I'm not sure what that will prove either, because I get constant packet loss but no game freezes.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 01, 2016, 11:40:44 PM
Ya, first thing I tried, 60 ping avg and it's pretty good.

I flipped off my internet, disabled the network setting in control panel - so not online, and the problem goes away.  No pauses in game offline.  So, closing in on something, just no idea what, or how to do anything about it.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 02, 2016, 12:03:42 AM
I would do a serious virus and malware check then. Not sure what else to do.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 02, 2016, 12:40:07 AM
Ya, ran those as well.  Still slugging away.  If you think of anything else let me know, I"m trying anything and everything.  Thanks for the help too btw.  This is the system that's getting upgraded next anyhow, I can always move my AH stuff over to one of our Skylake boxes, it's just inconvenient and means 16 hours of driving.

Here is a screen shot of offline, still connected to the net, and the little pauses reflected in the net graph.  You can set your watch by them both in beta and AH2, online or offline.

Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 02, 2016, 01:20:27 AM
Well, seems like you have it narrowed down to network and that's Skuzzy's territory. The only thing I would do at this point is check Windows Updates to see if anything came down that you didn't ask for. And then maybe remove the network driver (after downloading the latest one) and reinstall it. It's going to require rebooting and otherwise be irritating . . . but I got nothing else.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 02, 2016, 01:28:21 AM
Heh, already tried all that too.  Reinstalled and updated the network drivers, tried disabling the network, which did allow AH2/beta to work without pausing in offline mode, but once network is enabled again, the pauses, which seem to come at a pretty regular time and interval, come back.  Tried removing all sound drivers, unplugging headset/mic, no dice, reinstalled all that stuff too.

Since it's the only 2 games this is happening with, I wonder if both are searching for something within a min or two of running, then consistently searching for it every min or so, causing the pauses and the latency bumps on the netgraph.  I tried reinstalling many times with both games, and tried running stock fresh settings to see if maybe something in my saved profiles/sticks/settings folders had something, but the problem persists then.

I JUST reinstalled win10 on this system and finally got everything working, and I don't look forward to having to do yet another reinstall if I have to, I want to find wth is causing this.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 02, 2016, 01:41:33 AM
You don't have to reinstall everything. Windows 10 has a reset function. Still, it would be nice to know what it is. Probably Skuzzy will say we missed something obvious.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 02, 2016, 01:48:20 AM
Heh, I been reading about the reset function, in order for it to work, I have to let it mow all my apps - you can leave your files, only files, but not apps, which means losing a very large steam folder and a bunch of other stuff I just finished getting all set and installed.  May as well do a reformat, as reset doesn't keep all that much.

Another screen shot from the beta, same thing, within less than a minute, 1.5 or 2 second pause, then repeats, as on the netgraph.

I'm hoping your right and it's just something we're missing.  Skuzzy throughout the years has brought up "what is the netgraph doing" with similar pausing issues I've found through search, but no solutions are posted that I've found yet.

Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Chalenge on May 02, 2016, 01:52:35 AM
Gman! You should have all that stuff on a second drive anyway! Then you just reinstall the Steam application and verify your game cache and you have all your games there already. I also have all of my Windows libraries (My Documents, pictures, music, videos, and even desktop) on a separate HDD from the boot drive. Then it's just a matter of moving the new ones. It makes backups easier too.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 02, 2016, 02:16:09 AM
It is on drive 2 , I'll have to disconnect it I guess as win10 with restart listed all apps games etc on drive 2 as well up for removal.  Like I said, just easier to do a full re install if it comes to it.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Skuzzy on May 02, 2016, 06:02:37 AM
Any anti-xxxx software running?  That would impact the game, online or offline.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 02, 2016, 10:50:52 AM
No, no av installed on this machine running regularly, and there never has been, not once.  I did some scans with malwarebytes and a couple web basee AV scanners, they turned up nothing. 

It happens without exception at the same time, offline or online, and keeps repeating every minute or two.

Skuzzy, I went into the recent install lists, and deleted 3 windows recent installs, and something MOzilla installed, some "maintenance" program.  Issue is gone.  So it was either something in the Win10 updates, or the Mozilla maintanence thing.  This problem as I said would happen with exacting regularity and keep repeating, and was related to the network somehow as when I shut down my net the problem went away (with both games offline).  Any ideas on what I should do, just leave it now, or try and reinstall the 4 things I deleted and track down which is causing this.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Bizman on May 02, 2016, 11:08:33 AM
One thing that came into my mind is the Windows 10 update p2p function trying to find something to do every once in a while.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Gman on May 02, 2016, 11:47:12 AM
Could very well been it.  It's gone now, heh.  Adios last 3 win10 updates, and I don't care what end result of that ends up being, I'm going back to win7 on this machine as soon as the mrs finds where she put the disc.  It's funny, I was pretty neutral on Win10, it did solve a trackIR issue I was having, but having read so many odd problems that are "moving targets" as Skuzzy described, I figured it was just happening to everyone else.  No longer.  It was obviously something eating resources to the point of pausing the game at a regular interval, through the network somehow, that much is clear to me, but not much else.

I did have that p2p update turned off in Win10, in updates where you can select to opt out of that p2p update eat your bandwidth but not MS's scheme, but it could be it looking for something, for certain, and there is nO way for avg joe to tell, much less do anything about that.  All I know is removing the last updates since I last played and the games were fine, fixed the issue completely. 

I've found PCs can be a lot like ships, and develop their own personalities, and this my oldest box has certainly got its own.  Natural Point's tech guy spent FIVE hours trying to get TrackIR to work, and was beyond explaining why it wasn't, literally stumped - one day it just decided that when launching TIR it would slowly freeze my system.  No amount of registry clearing/edits, reinstalls, whatever he tried would fix it, and he said it was a case study for them as they'd never ran into such a thing.  What was on win7, he suggested trying win10, and that fixed TrackIR.  Strange, yes, I know, but that's what happened.  As Skuzzy has said in other cases, that didn't fix the underlying problem, which, IMO, is that this box is just...finicky.  Look at the DxDiag, it's standard fair, x79, Corsair ram, 3820 cpu, 980 sli (I'm just using 1 in it right now as I thought maybe SLI could have been a cause of this).  Very standard system.  So, this box reacting oddly to a win10 update doesn't shock me, and it being the "only" system in the game running win10 to do so.  The second Broadwell E and/or Pascal is out, this x79 hits the parts bin anyway.  Win10 is going with it.

Thanks for all the help too Chalenge in the middle of the night, Skuzzy and Biz too. 
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Bizman on May 02, 2016, 01:00:47 PM
You don't have to wait for the mrs to find the Windows 7 CD. All you need is your valid license code, you can download the installation media from https://www.microsoft.com/en-us/software-download/windows7 (https://www.microsoft.com/en-us/software-download/windows7) using the key.
Title: Re: Unplayable right now, full second pauses every minute or so
Post by: Skuzzy on May 02, 2016, 01:23:53 PM
This kind of problem has plagued Windows 10 since August of 2015.  Seems to come and go.