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Help and Support Forums => Technical Support => Topic started by: Puma44 on July 26, 2016, 10:29:29 PM

Title: Windows 10 Sound Issue
Post by: Puma44 on July 26, 2016, 10:29:29 PM

Just did the Windows 10 upgrade.  No problems except for the sound.  There's no sound coming through my speakers.  Nothing has been changed from the previous Windows 7 where the sound worked fine. 

I checked in the settings menu, have the correct speakers selected, but the test function cycles with no sound through the speakers.  All the volume sliders are turned up and my external volume is turned up.  Any ideas?  Thanks!  :salute

Title: Re: Windows 10 Sound Issue
Post by: Chalenge on July 27, 2016, 04:15:03 AM

Make sure you have the proper Windows 10 driver. Then:

Right click the Windows Start button and choose Device Manager.
Click on the Carat next to Sound, Video and Game Controllers to expand it.
Right click on the current sound device and choose uninstall.
Under Action on the menu at the top choose Scan for hardware changes.

You can opt to allow Windows to find the proper driver, but I suggest you choose the "Have Disk" option and install the proper version.

Title: Re: Windows 10 Sound Issue
Post by: Puma44 on July 27, 2016, 10:30:41 AM

Thanks!  That was the issue.  Updated the driver, rebooted, and sound is as it should be.  :salute