Aces High Bulletin Board

General Forums => Open Beta Test => Topic started by: Wagger on August 01, 2016, 08:14:18 PM

Title: Screen freeze
Post by: Wagger on August 01, 2016, 08:14:18 PM

The other day I opened the AH3 Beta to start downloading the skins.  Each time I have done this I have returned anywhere from 1 to 5 hours later to check progress.  Each time my system freezes.  I can not alt, cntr, delet or close the program to get fix it without turning my power source off completely shutting down the computer.

Title: Re: Screen freeze
Post by: Skuzzy on August 02, 2016, 06:25:25 AM

A DXDIAG output might help.

Title: Re: Screen freeze
Post by: Wagger on August 04, 2016, 05:18:34 PM

What is a DXDIAG and how do I do it.  I caint spel wel to.

Title: Re: Screen freeze
Post by: The Fugitive on August 04, 2016, 05:24:14 PM

Here ya go.

http://bbs.hitechcreations.com/smf/index.php/topic,342871.msg4526838.html#msg4526838

Title: Re: Screen freeze
Post by: Chilli on August 04, 2016, 05:49:33 PM

Skuzzy, same thing happened to me when I left my game unattended for an extended length of time.  In another thread, Hajo discovered that Win 8.1 had shut down his controller after extended period of non use.  I wonder if there is any correlation?  I am running Win 8.1

Title: Re: Screen freeze
Post by: Skuzzy on August 05, 2016, 06:03:59 AM

If you are running the stock power configuration of Windows 7, and later, then the USB bus will get shut down after a period of inactivity.

You can go into the advanced power management settings and disable the shutdown of the USB bus.  I would strongly recommend it.

Title: Re: Screen freeze
Post by: Chilli on August 05, 2016, 06:27:22 AM

Thank you.  Never knew that was a thing.  Changed those settings and now fingers crossed, however just before I read this message again had the game to boot me to the launch menu only a few minutes into flight.  I returned to game with alt tab or click on game icon in the task bar.