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Help and Support Forums => Technical Support => Topic started by: czpilot on September 09, 2016, 05:28:06 AM

Title: No access to AH web site
Post by: czpilot on September 09, 2016, 05:28:06 AM

Hello. I recently changed my home Internet provider and from that time I cannot access AH web site at all. From other Internet provider (at my work) the access is OK. It seems that my home net provider has forbidden access to AH web for some reason? My home provider now is O2 Czech Republic. Is there any solution for it (except changing provider again)?
I use public IP.
Thank you very much for any advice.

Title: Re: No access to AH web site
Post by: BowHTR on September 09, 2016, 11:53:13 AM

Best off emailing them with this. Your IP is most likely blocked. They will have to unblock it on their end, if that is what the issue is.

support@hitechcreations.com

Title: Re: No access to AH web site
Post by: Skuzzy on September 10, 2016, 06:22:22 AM

Quote from: BowHTR on September 09, 2016, 11:53:13 AM

Best off emailing them with this. Your IP is most likely blocked. They will have to unblock it on their end, if that is what the issue is.

support@hitechcreations.com

Quite correct. Be happy to research this.

Title: Re: No access to AH web site
Post by: The Fugitive on September 10, 2016, 08:00:21 AM

"Heeeeeeee'ssssssss Baaaaccckkkkkkkkkk!"

Welcome back Skuzzy, hope ya had a nice vacation.

Title: Re: No access to AH web site
Post by: Skuzzy on September 10, 2016, 01:43:27 PM

Still recovering, but it was nice.