Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: sanfordpaul on September 19, 2016, 12:25:00 PM

Title: Games Freeze 1 sec, Variance in Delay Spike
Post by: sanfordpaul on September 19, 2016, 12:25:00 PM
Recently, I have been getting about a one second freeze while flying. This is accompanied with a spike in the Variance in Delay graph.(image attached) It seems to happen about once every five to fifteen minutes pretty regularly. I don't really know what variance in delay means. If anyone has an idea about what could be causing this, please let me know. Thanks. :headscratch:

<S> Sanford

System Specs,(Full Dxdiag attached)


   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160902-0600)
           Language: English (Regional Setting: English)
System Manufacturer: ASUS
       System Model: All Series
               BIOS: BIOS Date: 04/27/15 12:03:54 Ver: 24.01
          Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
             Memory: 16384MB RAM
Available OS Memory: 16324MB RAM
          Page File: 6249MB used, 26396MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
 Card name: NVIDIA GeForce GTX 970
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 970
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1
     Display Memory: 4095 MB
   Dedicated Memory: 3072 MB
      Shared Memory: 1023 MB
       Current Mode: 2560 x 1600 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL3007WFPHC
         Monitor Id: DEL4016
        Native Mode: unknown
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 21.21.0013.7270 (English)
     Driver Version: 21.21.13.7270
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 8/25/2016 18:28:29, 17463088 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-5082-11CF-B46B-6D111BC2D835}
          Vendor ID: 0x10DE
          Device ID: 0x13C2
          SubSys ID: 0x31601462
        Revision ID: 0x00A1
 Driver Strong Name: oem38.inf:NVIDIA_Devices.NTamd64.6.1:Section032:21.21.13.7270:pci\ven_10de&dev_13c2
     Rank Of Driver: 00E62001
        Video Accel:
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Skuzzy on September 19, 2016, 12:32:51 PM
A variance in delay means your computer was taken away from running the game which caused a delay in the game.

There are hundreds of reasons this can happen.   Anything which requires the CPU to execute, will cause the issue.

The most typical items:

1)  Anti-xxxx software interfering with the game.  Norton, McAfee, Kaspersky, and AVG are all notorious for this.
2)  Windows updater running in the background.
3)  DoS attack on your network connection.
4)  Inheriting an IP address from some torrent or P2P user.

Your DXDIA does not look bad, except for the insanely high level of page file usage.

Check the number of processes running on your computer (Ctrl-Alt-Del, Task Manage, Processes tab, lower left corner for count).  With a reasonably clean Windows 7 system, there would around 35 to 38 processes running.
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: sanfordpaul on September 19, 2016, 02:32:01 PM
Thanks Skuzzy.
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: sanfordpaul on September 20, 2016, 12:38:31 PM
I disabled anti-virus software, turned off windows updater, and killed several non-essential processes to no avail. However, switching to DX9 version has fixed the problem for now.  :cool:

<S> Sanford
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: gflyer on September 20, 2016, 03:02:29 PM
This is the same as the freeze posted as combat freeze.  Started with the last install.  Assume they are working it. Seems to be limited to DX11 version.

Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Dobs on September 20, 2016, 03:09:10 PM
How do you get to the screen where Sanford captured the variance delay?
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Lusche on September 20, 2016, 03:14:46 PM
How do you get to the screen where Sanford captured the variance delay?

Map, rightclick -> net status
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Dobs on September 22, 2016, 08:17:39 AM
Map, rightclick -> net status

Thank you Sir!
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Dobs on September 23, 2016, 07:27:00 AM
(https://media.giphy.com/media/nOUoZMKgYHxYc/giphy.gif)

Still here :(   Micro freezes still occurring.

Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Skuzzy on September 23, 2016, 08:50:40 AM
You running Windows 10, by any chance, or any type of anti-xxxx software?

Inconsistency is a nightmare.

Windows 10 users need to be aware that Windows 10 will continue to update itself, even when a game is running and that can cause stutters.

Anti-xxxx software (particular AVG, Kaspersky, Norton, and McAfee) have all been problematic during the development of AHIII.  I see no reason for that to stop.

Both the above can cause inconsistent behavior.  Typically, but not always, inconsistent behavior, from any software program can be influenced by external factors.
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: sanfordpaul on September 23, 2016, 03:01:49 PM
I'm running windows 7, with Vyper antivirus, by sunbelt software. 1 sec Freezes came back, yesterday in dx11. Now i'm getting complete freezing of the game when using vox in both dx11 and dx9. Also now Teamspeak will not connect. Maybe new patch/ arena reset will help. :pray

<S> Sanford
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Skuzzy on September 23, 2016, 03:03:28 PM
New patch today, but that will not help Teamspeak.  We have no control over that.  Doubt anything we did today is going to help with random stutters.
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: sanfordpaul on September 24, 2016, 05:23:48 PM
New Patch seems to have fixed all problems. :banana:
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Dobs on September 24, 2016, 05:37:46 PM
So, last night got on for some Melee play and then walk on for FSO.

Did not see one stutter.....so that is good!

Now, in FSO, with fricking 100 aircraft in the area and city ack went off.....FPS took major hit. 

Is that a CPU Overload or a GPU overload? 

Dobs
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Skuzzy on September 25, 2016, 06:26:22 AM
So, last night got on for some Melee play and then walk on for FSO.

Did not see one stutter.....so that is good!

Now, in FSO, with fricking 100 aircraft in the area and city ack went off.....FPS took major hit. 

Is that a CPU Overload or a GPU overload? 

Dobs

Could be either, or both.  A DXDIAG output would help answer that one.
Title: Re: Games Freeze 1 sec, Variance in Delay Spike
Post by: Chalenge on September 25, 2016, 07:58:20 AM
And link a film (.ahf) if you have one! :D Want to test some new sounds.