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Help and Support Forums => Aces High Bug Reports => Topic started by: katanaso on October 20, 2016, 08:23:00 AM

Title: USB Microphone Causes Stutters
Post by: katanaso on October 20, 2016, 08:23:00 AM
I purchased the HyperX Cloud II headset, and since the 3.5mm cord isn't long enough to reach the PC, I used the 3.5mm/USB adapter to get it going.  Windows recognizes it as HyperX 7.1 Audio (Generic USB device).

Every time I pressed the transmit key the game would freeze for a fraction of a second.  Every time I'd release the transmit key, the game would freeze for a fraction of a second.  This was 100% of the time.

When using the onboard Realtek soundcard, which uses the 3.5mm jacks, I do not have any freezes related to vox.

Passing the info along for you guys.
Title: Re: USB Microphone Causes Stutters
Post by: 100Coogn on October 20, 2016, 10:57:20 AM
Similar issue for me, using usb web-cam mic. 
The game will freeze once I release the transmit key.

Coogan
Title: Re: USB Microphone Causes Stutters
Post by: ccvi on October 21, 2016, 07:27:39 PM
Micro-freeze on releasing here, too, using a mixer with integrated USB audio.

What's confusing though is that the freeze on release also occurs if the USB device isn't even selected as input (or output). Just being plugged in is enough to cause the freeze.
Title: Re: USB Microphone Causes Stutters
Post by: Chalenge on October 21, 2016, 07:58:45 PM
Behringer FCA1616 USB (not using Firewire at the moment) has no such issue.
Title: Re: USB Microphone Causes Stutters
Post by: 100Coogn on October 21, 2016, 08:17:09 PM
Micro-freeze on releasing here, too, using a mixer with integrated USB audio.

What's confusing though is that the freeze on release also occurs if the USB device isn't even selected as input (or output). Just being plugged in is enough to cause the freeze.

I haven't tried that.
I'll see if that does it with me too.

Coogan
Title: Re: USB Microphone Causes Stutters
Post by: katanaso on October 21, 2016, 09:08:05 PM
I also tested offline, and it happens just the same.
Title: Re: USB Microphone Causes Stutters
Post by: Chalenge on October 21, 2016, 09:11:35 PM
Similar issue for me, using usb web-cam mic. 
The game will freeze once I release the transmit key.

Got me thinking that maybe the latest webcam issues with W10 may contribute here also. I have one of these plugged in all the time, but I don't use the mic on it.
Title: Re: USB Microphone Causes Stutters
Post by: Bizman on October 22, 2016, 02:25:41 AM
Any USB device will use some resources no matter if it's used or not. If nothing else, the system will check every once in a while if the device is alive and present. I suppose that even if the device or a part of its features is disabled in the Device Manager it still shows in the power usage charts of the system. Services like diagnostics, plug-and-play and HID are most likely actively keeping an eye on those.
Title: Re: USB Microphone Causes Stutters
Post by: ccvi on October 22, 2016, 05:18:40 AM
Got me thinking that maybe the latest webcam issues with W10 may contribute here also. I have one of these plugged in all the time, but I don't use the mic on it.

I see the freezes on W7.
Also, they don't occur in AH2 or other games.

While the W10 webcam issue might be contributing, it cannot be the sole cause.
Title: Re: USB Microphone Causes Stutters
Post by: Chalenge on October 22, 2016, 06:16:54 AM
It isn't. I disabled the webcam by unplugging it and stutters still occur. I'm looking at power management and maybe USB now.

EDIT: And nothing. Unless there is something in the MB settings I don't think it's a USB power issue.