Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: Chalenge on November 13, 2016, 07:35:45 PM

Title: Game Minimizes
Post by: Chalenge on November 13, 2016, 07:35:45 PM
Twice recently I have had the game minimize at random times. The game just vanishes and then restarts. Both times I was rolling film, but it does not show in the film that the game minimized. I will provide the film if you think it will help hunt down the problem.
Title: Re: Game Minimizes
Post by: ImADot on November 13, 2016, 07:42:01 PM
The problem is most likely some other program or process taking the focus away from AH. Something like Windows updates or your anti virus.
Title: Re: Game Minimizes
Post by: Chalenge on November 13, 2016, 08:02:17 PM
I don't think so. I have sorted through the processes I could shut down, I have ESET paused, I have the telemetry disabled . . .
Title: Re: Game Minimizes
Post by: Skuzzy on November 14, 2016, 01:43:51 PM
Check screensaver and power settings.

Also note, it could be Windows update.  Check to see if it is running when this happens.  The game is not doing it for giggles.  It is doing it in response to a Windows message telling it to minimize.
Title: Re: Game Minimizes
Post by: Chalenge on November 14, 2016, 03:55:57 PM
I have been using a program a lot like AlacrityPC that minimizes the background processes and shuts down Windows Update while the game is running. What I discovered is that Nvidia is now installing a Customer Experience telemetry system. Since it comes in with GeForce Experience you might expect that removing GE would also remove the telemetry, but that is not the case. I had to use the display driver uninstaller to remove the driver and then install using the custom routine. This is not good, because the custom routine has been known to be buggy and leave the drivers in an unstable condition under Windows 10. It seems to be alright for now. There is also a hotfix for game stutters (375.76), but it does absolutely nothing for AH3.

I still see the petite freeze issue, cloud shadows flickering, and hopefully the game minimizing is tied to the telemetry of GeForce Experience and I won't have to worry about that again. I didn't see any of it today, so far.