Aces High Bulletin Board
General Forums => Wishlist => Topic started by: Eurastus on November 28, 2016, 06:33:51 PM
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Wishlist?
Might I wish for moderators who can spell simple four-lettered words, know the difference between gibberish and profanity, and who practices fairness?
A while back I typed "SHLT" and was muted for ten-minutes by a "moderator." Anyone with a grade school education knows that is not a profane word. There is one acronym using those letters; South Hero Land Trust (Vermont)? I let it slide, although it was a bitter pill to swallow.
Tonight I get warned about my non-language by the mystery "moderator."muted 10-minutes again for the same nonsensical word. I tell the moderator I need to talk to him/her about several things, and my request got me another 10-minutes mute time.
After 10-minutes I mention that someone can't spell and for that simple and relevant truth I get 20-minutes mute time. It's certainly a relevant remark if your getting muted for an offense never committed.
I have no idea who the "moderator" is, because he/she won't answer with anything but ever-increasing mute periods.
I've did nothing wrong either time, and at 64 years old I'm not going to be mistreated. I'm calling HiTech tomorrow one way or the other and I'll either get an apology and I'm gladly cancelling mine and my son's account. Too many games out there for one to suffer abuse like this.or even a known acronym. I let it slide.
Tonight I get warned about my non-language by the mystery "moderator."muted 10-minutes again for the same nonsensical word. I tell the moderator I need to talk to him/her and my request got me 10-minutes mute time.
After 10-minutes I mention that someone can't spell and for that simple and relevant truth I get 20-minutes mute time. It's certainly a relevant remark if your getting muted for an offense never committed.
I have no idea who the "moderator" is, because he/she won't answer with anything but ever-increasing mute periods.
I tried one last time to invite to moderator to talk to me; even explained that SHLT's only known use is as an acronym as mentioned above. This time I got the response of "a moderator has muted you for 120 minutes."
I've did nothing wrong either time, and at 64 years old I'm not going to be mistreated. I'm calling HiTech tomorrow one way or the other. Show me the rule(s) I broke, or apologize, otherwise I'm gladly cancelling mine and my son's account (may do it anyway unless I cool off). Too many games out there for one to suffer abuse like this.
Last, I recorded the entire transaction.
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well after being muted the first time why did you keep using the same acronym. you havent really said what the context you used the acronym. were you talking politics and used it? and that's the reason you were muted?
as for cancelling your son's subscripton, why punish him for you getting muted?
semp
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Well Semp, determining what's profane is apparently pretty arbitrary and capricious. As such, any word real or gibberish can be so declared. What if our mystery moderator decided that "semp" was profanity? Would you change your name? If SHLT is profanity, then so is semp.
No, no politics. The issue was use of the single word itself. I forget the exact context even though it's in the ALT-R saved file. Something on the order of "things are going to SHLT." Of course people can get the meaning of that phrase, UNLESS they are unfamiliar with it. The unfamiliar have not had their tender ears offended, while the initiated know as much as I do. And measures against profanity are not for the benefit of the initiated, but for the naive. I did nothing to breach that trust.
I understand the importance of rules. Also important is that both sides know and respect the rules. If I've broken a rule, please point it out for me and I'll apologize and do better. If on the other hand, then I'm owed an apology.
On my son's account I wouldn't dare punish him. He hasn't been on in over a year, having long since moved on to other games. I've just been paying his monthly fee in case he wanted to drop back in.
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Well, the game documentation is lacking but the official line is something like "any attempt to confront the moderator will result in additional time outs"
It would be nice if it was easy to just google ah3 moderator policy or some such but you can't. The use of the word "confront" is also misleading. The moderator can't communicate with you. The real phrase should be: "any attempt to communicate with the moderator" I have no idea how it is to get moderated but it would be great if they just gave you a pm that explained the rules and that any attempts to communicate would get you more slaps.
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I asked to speak to the moderator. That is the only direct communication I had with him/her. Where I come from a request is a courtesy; not an affront. If the moderator can read my texts, then of course they can communicate with me. I didn't ask for textbox communication; email, phone or any other method would have been fine. If an offense is serious enough for enacting penalties, then it's certainly serious enough to talk to the offender about it, especially when the offender is claiming he's not in violation.
Maybe I'm expecting too much from mystery moderator. I don't mean to sound cute, but how sophisticated is a person who can't spell a most-common four-lettered word?
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Yes, I agree. The problem is that there is a strict policy but it is generally unknown. I never even knew the game was moderated until I read it on this bbs. If you knew the rules you wouldn't try to contact the moderator,(he is unable to respond anyway,) where a player is supposed to learn the rules in any kind of timely way is the mystery. I feel more generous about it, (probably because I've never been moderated,) and I see it as not wasting resources,(the companies time,) on an issue that doesn't really effect that many people who aren't being a tool. (I'm not saying you are a tool, let me be clear about that!)
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If I had to gamble on the moderator issue, I'd bet that the problem is two-fold; moderators are not selected for any particular skillset, and there is no training outline. Just guessing, but I get the feeling that the label "moderator" is assigned to someone without any guidelines about what they are supposed to do and how it's to be done. Each one handles the job as they see fit. It's like the "political talk" no-no; some nights it's a big sin while on other nights not a word is said about it. Each moderator just makes it up as they go along based on how they are feeling that night. I just might be dead wrong too. But really, who puts an illiterate moderator in charge of written text content?
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Maybe it was a BOT...
Do we have those?
Coogan
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Don't expect my "moderator" is a bot. Bot's can scan for "bad" words picked from a real time text stream, but no bot would ever create a word out of a non-word. There's a human mind behind this moderator; he's too reactionary as well as flawed. Silicon doesn't have those properties.
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Well, the game documentation is lacking but the official line is something like "any attempt to confront the moderator will result in additional time outs"
It would be nice if it was easy to just google ah3 moderator policy or some such but you can't. The use of the word "confront" is also misleading. The moderator can't communicate with you. The real phrase should be: "any attempt to communicate with the moderator" I have no idea how it is to get moderated but it would be great if they just gave you a pm that explained the rules and that any attempts to communicate would get you more slaps.
Just tell me what the rules are anywhere, and if I get caught in violation I can't complain. It's just that I don't like being falsely accused and penalized repeatedly by some anonymous judge/jury/executioner without recourse. Or maybe I just let myself get angry at the unfairness of it all --- after all, just what can anyone expect from a $14 a month game subscription? It's one of those things that you feel embarrassed about a day later because you let it under your skin. But, it's happened before and tonight's multiple mutes by Mr. Anonymous really iced the cake. Bad enough he can't spell, but to penalize me because he flunked grade school? Probably will wish I hadn't started the thread; but I was hot! Who would not be?
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Just tell me what the rules are anywhere, and if I get caught in violation I can't complain. It's just that I don't like being falsely accused and penalized repeatedly by some anonymous judge/jury/executioner without recourse. Or maybe I just let myself get angry at the unfairness of it all --- after all, just what can anyone expect from a $14 a month game subscription? It's one of those things that you feel embarrassed about a day later because you let it under your skin. But, it's happened before and tonight's multiple mutes by Mr. Anonymous really iced the cake. Bad enough he can't spell, but to penalize me because he flunked grade school? Probably will wish I hadn't started the thread; but I was hot! Who would not be?
A small "L" can look like a "I" in some text. It could easily been thought by anyone that you were trying to get around the swear filter.
Moderators are not ALWAYS on line. They are a group of volunteers the HTC has asked to moderate. They have training, and are told that anyone "talking" to them is to be considered an attack on the moderator and they are to administer punishment.
Search these boards and you will find all this info. You would also find that had you any questions or complaints with how things were handled you should contact HTC and talk to them about it privately. If a moderator, or auto mute caused by a number of ".report" claim was in error they would take care of it.
Airing it out here never gets anyone any where.
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A small "L" can look like a "I" in some text. It could easily been thought by anyone that you were trying to get around the swear filter.
Oh, please, of course he was trying to get around the swear filter. Do you really think he meant things were going to the South Hero Land Trust?
Eurastus, as a person of identical age, allow me to say that you aren't acting yours.
- Oldman
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PROFANITY FILTER CIRCUMVENTION FAIL!
It was the filter not a mod
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A small "L" can look like a "I" in some text. It could easily been thought by anyone that you were trying to get around the swear filter.
Moderators are not ALWAYS on line. They are a group of volunteers the HTC has asked to moderate. They have training, and are told that anyone "talking" to them is to be considered an attack on the moderator and they are to administer punishment.
Search these boards and you will find all this info. You would also find that had you any questions or complaints with how things were handled you should contact HTC and talk to them about it privately. If a moderator, or auto mute caused by a number of ".report" claim was in error they would take care of it.
Airing it out here never gets anyone any where.
There is no swear filter because nothing is filtered. And getting around such filters violates nothing. You either swear or you don't. As far as lookalike letters go, it is the job of the moderator to know the difference, and certainly not mute people out of his own ignorance. Where did you hear that moderators are told that anyone who attempts to talk to them is to be construed at attack on that moderator? At this point I'm not doubting it, but what kind of business issues those instructions and worse, leaves the membership ignorant of the policy? Who could possibly guess that a "Good Morning" is actually an attack?
No, nothing will get done here.
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PROFANITY FILTER CIRCUMVENTION FAIL!
It was the filter not a mod
Can't be a bot. He's too self-aware and reactionary. The bots don't have emotions or an inflated sense of "always right" ego. One day it might be when bots don't finish grade school and decide its someone else's fault. Bots also don't have to have the last say even when they are right; certainly not when dead wrong.
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Oh, please, of course he was trying to get around the swear filter. Do you really think he meant things were going to the South Hero Land Trust?
Eurastus, as a person of identical age, allow me to say that you aren't acting yours.
- Oldman
There is no swear filter. I've used the same text many times. The moderator is a person, and "getting around" a supposed filter is not a crime unless you can point me to it in the rules. if you can find any rules. It's a well defined line --- you either type a profanity, or you do not. There's no middle ground. As far as acting my age, try walking my shoes and get muted repeatedly with ever-increasing time penalties when you've committed absolutely no offense. Then, let's see how you feel? Shucks, someone who's unaffected by it all might even drop in to tell you you should act your age. It's just a game, but anyone should be able to play it without the features being arbitrarily crippled because of an illiterate moderator. Anyone with a teaspoon of common sense knows that. You pay the fee and you play expecting to be left alone unless you treat someone in a manner you wouldn't want to be treated.
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There is no swear filter. I've used the same text many times. The moderator is a person, and "getting around" a supposed filter is not a crime unless you can point me to it in the rules. if you can find any rules. It's a well defined line --- you either type a profanity, or you do not. There's no middle ground. As far as acting my age, try walking my shoes and get muted repeatedly with ever-increasing time penalties when you've committed absolutely no offense. Then, let's see how you feel? Shucks, someone who's unaffected by it all might even drop in to tell you you should act your age. It's just a game, but anyone should be able to play it without the features being arbitrarily crippled because of an illiterate moderator. Anyone with a teaspoon of common sense knows that. You pay the fee and you play expecting to be left alone unless you treat someone in a manner you wouldn't want to be treated.
Although rule #6 is for the forums.
How ever I seem to recall this issue before in game.
(http://i1002.photobucket.com/albums/af142/barneybolac/tt_zpstyhyypxv.jpg) (http://s1002.photobucket.com/user/barneybolac/media/tt_zpstyhyypxv.jpg.html)
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Can't be a bot. He's too self-aware and reactionary. The bots don't have emotions or an inflated sense of "always right" ego. One day it might be when bots don't finish grade school and decide its someone else's fault. Bots also don't have to have the last say even when they are right; certainly not when dead wrong.
:salute I stand corrected! :salute :salute
Lord deliver us from the fury of mods gone mad.
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~snip~
The issue was use of the single word itself. I forget the exact context even though it's in the ALT-R saved file. Something on the order of "things are going to SHLT."[/u] Of course people can get the meaning of that phrase, UNLESS they are unfamiliar with it. The unfamiliar have not had their tender ears offended, while the initiated know as much as I do. And measures against profanity are not for the benefit of the initiated, but for the naive. I did nothing to breach that trust.
I understand the importance of rules. Also important is that both sides know and respect the rules. If I've broken a rule, please point it out for me and I'll apologize and do better. If on the other hand, then I'm owed an apology.
from your own posting above you show yourself as trying to get around the profanity filter by using "masked profanity" which has never been allowed in Aces High, and explain or use the excuse of that the unfamiliar have not had their tender ears offended
you knew that the correct spelling would not pass the profanity filter built into the game, so your tried to circumvent it by using masked profanity and then came here and told on your own self without ever anyone needing to see a film
Hope this helps explain it clearly to you, which being here yourself for over 4 years, you already knew this, one would think
there is 1,000's of threads like this on these forums regarding such things, as well as HiTech and Skuzzy repeatedly telling all of us players that if any of us receive a warning we should abide by it and not confront the MODs. If any of us playing feel like we have been wronged, Hitech and Skuzzy has repeatedly for 16 years asked the players to contact them at HTC directly or through support@hitechcreations.com
Hope this helps
TC
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(https://m.popkey.co/2420c1/mv5a_f-maxage-0.gif)
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There is no swear filter. I've used the same text many times. The moderator is a person, and "getting around" a supposed filter is not a crime unless you can point me to it in the rules. if you can find any rules. It's a well defined line --- you either type a profanity, or you do not. There's no middle ground. As far as acting my age, try walking my shoes and get muted repeatedly with ever-increasing time penalties when you've committed absolutely no offense. Then, let's see how you feel? Shucks, someone who's unaffected by it all might even drop in to tell you you should act your age. It's just a game, but anyone should be able to play it without the features being arbitrarily crippled because of an illiterate moderator. Anyone with a teaspoon of common sense knows that. You pay the fee and you play expecting to be left alone unless you treat someone in a manner you wouldn't want to be treated.
Im almost 60 and have played thos game over 12 years and have never been muted in game. Stop being an ass, admit you screwed up and move on.
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I'll give IN.
1. Yes at times the unseen, ever-present, mystical moderators are heavy handed from what I've gleened from the boards (not my own experience as a newer player)
2. In most instances of cheekiness, the person getting muted (see moderated) pushes the envelope, and/or attempts to directly communicate with the moderator. (has that ever turned into a good situation!?)
3. In ALL the cases I've seen, both ambiguous and rock to the face blunt, attempting to discuss further with a moderator results in much worst punishment than simply taking your mute time-out..
4. In the above point, the part that frustrates players the most, seems to be those times they aren't sure what they did wrong. <--- if we could just have some form of copy & paste in the message that would help the muted player know what to avoid, i think it might help?... example "player X muted for 120minutes; Profanity or profanity attempt: "things are going to SHLT." " "Player x muted for 10minutes; Attempting to contact Moderator"....
Just an observation on a topic which can be heated... especially those that feel they got short-changed...
IMHO - The OP should have taken his lumps the first muting, not attempted to clarify at the time in-game, and brought it to the boards for clarification on his actions. His first muting was warranted, the second one seems to be only because he didn't like getting his wrist slapped and wouldn't keep quiet. . .
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I really do not care for these public types of accusations. It is so much simpler if you just contact us, to start with, and let us take care of it. Think about it. What advantage is there for HTC to allow anyone to be abused in the game, whether it be a moderator, or another player? Just think about that.
Now, to the matter at hand.
You said: Yeah, well I can't fly worth a shlt; much less "ho"
To that, the moderator issued the following warning: Please watch your language, thank you.
You responded: I just got a message to "watch my language" and I used no profanity. Whoever sent that msg stand up now
I want a word with you about how you flunked grade school and cannot spell.,
Worth an SHLT
The moderator then muted you for 10 minutes as per their guidelines.
After the mute expired, you said: Just muted by "moderator" too illiterate to spell the most common petty vulgarity in the English language.
The moderator then muted you for 20 minutes.
After the mute expired, you said: Moderator, you can drop your hiding and talk to me and we can handle it that way. Otherwise................
I'm writing and calling. I happened to have all this recorded.
The moderator muted you for 120 minutes.
There were a couple of minor things said before the last mute I left out.
Regardless of the claim you were using an acronym, which reads very as very unlikely. No reasonable person is ever going to read that as an acronym, simply due to the fact that 1) it does not make any sense, 2) you failed to capitalize it, and 3) even as an acronym it is very localized meaning most people, outside of Vermont, never heard of it. To most people this is simply going to be read as masked profanity.
Had you simply let it go after the initial warning, then that is where it would have ended. If you have an issue with a moderator, your recourse is to bring it to us at HTC. We will handle it. It is in our and your best interests for us to do so.