Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: truck5co on January 24, 2017, 05:58:15 PM

Title: dmp files SKuzzy requested
Post by: truck5co on January 24, 2017, 05:58:15 PM

Game loads, I get to login, pick my arena then get an "aceshigh has stopped working message".

Title: Re: dmp files SKuzzy requested
Post by: Skuzzy on January 26, 2017, 09:55:41 AM

All those *.dmp files are from October and December of last year and are no longer relevant.

Are you sure you do not have multiple installations of Aces High III and grabbed the wrong folder?  If you are getting the "aceshigh has crashed" Windows dialog, there should be a corresponding *.dmp file in the "temp" folder.

The *.dmp files contain the date of the dump in the file name.

Title: Re: dmp files SKuzzy requested
Post by: truck5co on January 26, 2017, 08:10:32 PM

I have a second installation but it doesn't have a temp folder?

Title: Re: dmp files SKuzzy requested
Post by: The Fugitive on January 26, 2017, 08:27:31 PM

Quote from: truck5co on January 26, 2017, 08:10:32 PM

I have a second installation but it doesn't have a temp folder?

I would pull the settings folder out and drop it on your desk top. Then I would un-install AH..... all of it. all copies, desktop icons, Hitechcreations folder all of it

Download a fresh version and install it. Try logging on. if all goes well, you can drop the saved settings folder back in to get back all you stick settings and such.

Title: Re: dmp files SKuzzy requested
Post by: truck5co on January 29, 2017, 07:39:13 AM

Quote from: The Fugitive on January 26, 2017, 08:27:31 PM

I would pull the settings folder out and drop it on your desk top. Then I would un-install AH..... all of it. all copies, desktop icons, Hitechcreations folder all of it

Download a fresh version and install it. Try logging on. if all goes well, you can drop the saved settings folder back in to get back all you stick settings and such.

Did it and I'm back in business,,,, thank you all.... ESU