Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: artik on February 25, 2017, 02:17:55 PM

Title: Web Server download speeds - terribly slow.
Post by: artik on February 25, 2017, 02:17:55 PM
The web server speeds are slow significantly limiting the ability to download terrains.

Traceroute (note tried to reconnect to get new IP)

Quote
$ traceroute downloads.hitechcreations.com
traceroute to downloads.hitechcreations.com (71.244.19.165), 30 hops max, 60 byte packets
 1  gateway (192.168.2.1)  0.334 ms  0.323 ms  0.551 ms
 2  82.102.128.200 (82.102.128.200)  14.726 ms  16.145 ms  17.352 ms
 3  * * *
 4  82.102.132.74 (82.102.132.74)  23.529 ms  25.560 ms  26.138 ms
 5  EDGE-FRA-02-so-2-2-0-0.ip4.012.net.il (80.179.166.29)  81.384 ms 80.179.166.134.static.012.net .il (80.179.166.134)  82.901 ms 80.179.166.85.static.012.net. il (80.179.166.85)  87.612 ms
 6  ffm-s6-rou-1041.DE.eurorings.net (134.222.145.225)  86.513 ms TenGE5-4.br02.frf02.pccwbtn.net (63.218.15.49)  70.513 ms ffm-s6-rou-1041.DE.eurorings.net (134.222.145.225)  72.840 ms
 7  ffm-s2-rou-1041.DE.eurorings.net (134.222.48.170)  68.340 ms TenGE0-0-0-0.br04.dal01.pccwbtn.net (63.218.22.70)  195.461 ms ffm-s2-rou-1041.DE.eurorings.net (134.222.48.170)  72.301 ms
 8  dialup-212.162.19.61.frankfurt1.mik.net (212.162.19.61)  73.985 ms 192.205.35.185 (192.205.35.185)  211.948 ms  204.397 ms
 9  cr1.dlstx.ip.att.net (12.122.139.18)  214.639 ms  201.313 ms  207.427 ms
10  4.15.44.126 (4.15.44.126)  193.009 ms  194.027 ms  193.598 ms
11  ae3---0.scr02.dlls.tx.frontiernet.net (74.40.1.81)  194.697 ms 12.247.206.10 (12.247.206.10)  203.445 ms 12.247.206.14 (12.247.206.14)  193.782 ms
12  be10---0.lcr22.dlls.tx.frontiernet.net (74.40.3.26)  194.204 ms ae4---0.scr01.dlls.tx.frontiernet.net (74.40.4.21)  199.280 ms ae5---0.scr02.dlls.tx.frontiernet.net (74.40.1.233)  203.829 ms
13  172.102.50.175 (172.102.50.175)  193.739 ms be10---0.lcr22.dlls.tx.frontiernet.net (74.40.3.26)  204.851 ms  206.503 ms
14  172.102.52.53 (172.102.52.53)  207.179 ms 71.244.19.165 (71.244.19.165)  257.663 ms 172.102.52.53 (172.102.52.53)  200.630 ms
artik@artik-pc:~$ traceroute downloads2.hitechcreations.co m
traceroute to downloads2.hitechcreations.co m (71.244.19.165), 30 hops max, 60 byte packets
 1  gateway (192.168.2.1)  0.306 ms  0.295 ms  0.511 ms
 2  82.102.128.200 (82.102.128.200)  14.499 ms  15.954 ms  17.621 ms
 3  * * *
 4  82.102.132.74 (82.102.132.74)  23.516 ms  24.428 ms  26.156 ms
 5  EDGE-FRA-01-so-2-1-0-0-0.ip4.012.net.il (80.179.166.17)  80.432 ms EDGE-FRA-02-so-2-2-0-0.ip4.012.net.il (80.179.166.29)  81.623 ms EDGE-FRA-01-so-2-1-0-0-0.ip4.012.net.il (80.179.166.17)  82.867 ms
 6  ffm-s6-rou-1041.DE.eurorings.net (134.222.145.225)  86.071 ms TenGE5-4.br02.frf02.pccwbtn.net (63.218.15.49)  69.299 ms ffm-s6-rou-1041.DE.eurorings.net (134.222.145.225)  71.864 ms
 7  TenGE0-0-0-0.br04.dal01.pccwbtn.net (63.218.22.70)  198.802 ms  200.720 ms ffm-s2-rou-1041.DE.eurorings.net (134.222.48.170)  72.402 ms
 8  192.205.35.185 (192.205.35.185)  208.617 ms  208.633 ms dialup-212.162.19.61.frankfurt1.mik.net (212.162.19.61)  76.517 ms
 9  * cr1.dlstx.ip.att.net (12.122.139.18)  200.699 ms *
10  12.123.235.77 (12.123.235.77)  203.842 ms  200.594 ms  194.904 ms
11  12.247.206.6 (12.247.206.6)  198.708 ms  192.703 ms ae3---0.scr02.dlls.tx.frontiernet.net (74.40.1.81)  191.511 ms
12  ae5---0.scr02.dlls.tx.frontiernet.net (74.40.1.233)  200.725 ms  199.592 ms be10---0.lcr21.dlls.tx.frontiernet.net (74.40.3.18)  192.991 ms
13  be10---0.lcr21.dlls.tx.frontiernet.net (74.40.3.18)  203.544 ms 172.102.50.177 (172.102.50.177)  191.469 ms 172.102.52.51 (172.102.52.51)  192.032 ms
14  71.244.19.165 (71.244.19.165)  252.256 ms  251.471 ms 172.102.50.177 (172.102.50.177)  203.261 ms
-------------


I'm using ADSL with 15MB/s downlaod speed and I have no issues whatsoever to handle very high incoming traffic. More than that my pathetic web server running in Irland at Amazon farm (that costs me $15 a month) gives me better download speed than HTC site:

Quote
$ wget http://cppcms.com/files/makeahmap/update_makeahmap.exe
..........
2017-02-25 21:59:35 (62.7 KB/s) - ‘update_makeahmap.exe.1’ saved [2868626/2868626]

And download from another server in Dallas:
Quote
artik@artik-pc:~$ wget https://dronedata.dl.sourceforge.net/project/cppcms/cppcms/1.0.5/cppcms-1.0.5.tar.bz2
....
cppcms-1.0.5.tar.bz2                                                100%[==================================================================================================================================================================>]   2.39M   346KB/s    in 8.9s   

2017-02-25 22:14:41 (276 KB/s) - ‘cppcms-1.0.5.tar.bz2’ saved [2509006/2509006]


In Comparison
Quote
esolving downloads.hitechcreations.com (downloads.hitechcreations.com)... 71.244.19.165                                                                                                                                                                                       
Connecting to downloads.hitechcreations.com (downloads.hitechcreations.com)|71.244.19.165|:80... connected.                                                                                                                                                                   
HTTP request sent, awaiting response... 206 Partial Content                                                                                                                                                                                                                   
Length: 48557367 (46M), 41536455 (40M) remaining [application/x-dtbresource+xml]                                                                                                                                                                                               
Saving to: ‘germany.res’                                                                                                                                                                                                                                                       
                                                                                                                                                                                                                                                                               
germany.res                                                          27%[+++++++++++++++++++++++=====================>                                                                                                                      ]  12.89M  13.7KB/s    eta 38m 34s
                                                                                                                                                                                                                                                                               
         

It is quite pathetic that it takes 40m(!) to download 47mb file!
It is almost like running on 56kb/s dial up line (I don't)
Title: Re: Web Server download speeds - terribly slow.
Post by: artik on February 25, 2017, 02:40:31 PM
It took me an hour to get the terrain and I was locked out of the scenario  :(
Title: Re: Web Server download speeds - terribly slow.
Post by: Skuzzy on February 26, 2017, 06:39:52 AM
Not much we can do about it.  The slow down was/is occurring in AT&T's network at their gateway to the European/German gateway.

It looks like AT&T is having a problem.
Title: Re: Web Server download speeds - terribly slow.
Post by: artik on February 26, 2017, 08:25:58 AM
Not much we can do about it.  The slow down was/is occurring in AT&T's network at their gateway to the European/German gateway.

It looks like AT&T is having a problem.

Two points:


1. The issue isn't new it is so for a long time just last time it was worst
2. Can you provide an additional download mirror for European customers? VPS are quite cheap these days.

Title: Re: Web Server download speeds - terribly slow.
Post by: Zimme83 on February 28, 2017, 08:15:38 AM
For me it normally takes 1-2 mins to download a map.
Title: Re: Web Server download speeds - terribly slow.
Post by: Bizman on February 28, 2017, 09:35:21 AM
For me it normally takes 1-2 mins to download a map.

Same here, 20 MB ADSL.
Title: Re: Web Server download speeds - terribly slow.
Post by: BowHTR on February 28, 2017, 02:05:22 PM
Same here, 20 MB ADSL.

Faster than what I have. I'm only getting about 4-5MB/s.
Title: Re: Web Server download speeds - terribly slow.
Post by: hitech on March 01, 2017, 09:44:18 AM
We have a 500 mb connection. When I download from home the entire game (1.5g) comes down in a few minutes. A terrain comes down almost instantly. Not sure where you bottle neck is, but it is not on our pipe out.

HiTech
Title: Re: Web Server download speeds - terribly slow.
Post by: Vulcan on March 02, 2017, 07:50:49 PM
We have a 500 mb connection. When I download from home the entire game (1.5g) comes down in a few minutes. A terrain comes down almost instantly. Not sure where you bottle neck is, but it is not on our pipe out.

HiTech

That explains a lot, I have gig a home  :devil