Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: timeisnotlinear on April 12, 2017, 09:14:20 PM

Title: Firewall Issue
Post by: timeisnotlinear on April 12, 2017, 09:14:20 PM

I saw that there was another thread on this, but I didn't see the answer there and it didn't look like exactly the same issue.

I've been playing the game for an uncountable amount of years. Today I received a message when trying to launch the online arena that read, "If you are using a firewall such as Zone Alarm....." It eventually timed out and the Alt Route didn't work.

I haven't changed any firewall or internet settings, why would I suddenly be getting this message?

Title: Re: Firewall Issue
Post by: timeisnotlinear on April 12, 2017, 09:17:40 PM

Check that. I think I remember a Windows update the last time I fired up my gaming rig. Maybe something changed there.

Title: Re: Firewall Issue
Post by: The Fugitive on April 12, 2017, 09:21:10 PM

It looks like there is an issue with the server that validates your account when you try to log on. If that server is down you cant log in. No body can.

Title: Re: Firewall Issue
Post by: Phantomz on April 12, 2017, 09:23:09 PM

I am getting the same messege even when I shut off the firewall whats up????

Title: Re: Firewall Issue
Post by: timeisnotlinear on April 12, 2017, 09:24:04 PM

Got it. Somebody plug the box back in!  :bolt:

Title: Re: Firewall Issue
Post by: HGANCHOR on April 12, 2017, 09:39:12 PM

Is anybody able to log in? :headscratch: :headscratch:

Title: Re: Firewall Issue
Post by: adler11 on April 12, 2017, 10:05:23 PM

I can't login either. I was notified by Win 10 that some updates were applied. "Me thinks that could have something to do with it !" Gonna try a restart and retry AH.  :bhead

Title: Re: Firewall Issue
Post by: DeadStik on April 12, 2017, 10:20:08 PM

Has anybody had any success around this?

Title: Re: Firewall Issue
Post by: Invictus84 on April 12, 2017, 10:25:02 PM

Just went to login myself...same issue.  Ah well...off to DCS then.   :salute

Title: Re: Firewall Issue
Post by: SIK1 on April 12, 2017, 10:50:15 PM

Hitech is aware of the issue, and is working on it.

http://bbs.hitechcreations.com/smf/index.php/topic,386533.30.html

 :salute
Sik

Title: Re: Firewall Issue
Post by: Skuzzy on April 12, 2017, 10:57:55 PM

The message is due to the game not being able to contact the account server.  It is back up now.

Title: Re: Firewall Issue
Post by: HGANCHOR on April 13, 2017, 06:58:55 AM

We will be closing our office at approximately noon today, CST in observance of the 18th anniversary of the founding of HiTech Creations, Inc.

Can't wait until the 19th anniversary celebration.  :banana: :cheers:

Title: Re: Firewall Issue
Post by: Skuzzy on April 13, 2017, 08:27:50 AM

It may take me that long to recover from this anniversary.