Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Puma44 on April 17, 2017, 11:11:16 AM
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I just installed a GTX 1070 (8GB) in my computer. This morning I downloaded the latest drivers. FPS is averageing 20-30 with frequent screen stutters and freezes.
System memory is 8GB. The new card requires a min of 8 and recommends 16. Is this what is causing the FPS issue? If so, what's a recommended memory chip manufacturer, etc.? Is more than 16 desirable? Having never purchased additional memory, I don't know what I don't know. My computer has four memory slots available.
In addition, voice transmit has stopped working. Other players are only hearing a beep when I attempt to transmit. Prior to the new card installion, there were no voice issues.
Thanks! :salute
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What was your previous card? If not an nVidia, what process did you do to remove the old drivers? Switching to a different card (e.g. nVidia vs. AMD) can sometimes result in problems as often drivers or settings are "left behind" during uninstall.
Mike
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Did you get rid of the previous drivers before installing the new card, preferably using DDU (http://www.wagnardsoft.com/content/display-driver-uninstaller-ddu-v17063-released) or something similar to clean as much of the residue as possible? If not, do it now and reinstall the drivers. Even if you stayed with the same manufacturer, different settings will be made by the system according to the model.
Until now I had never heard about the GPU requiring any certain minimum of system RAM. That said, of course too little RAM will cause extra page file usage which may cause issues. 8 GB sounds like a reasonable amount, though.
My approach to memory has always been quite straightforward: If it fits, it should work. The motherboard manual should tell the supported speeds. At least the information should be available at their site. Since you already have quite some, getting the same speed RAM sticks should cause the least issues. If you have 2x4 sticks now, adding two more will double the power consumption of the memory slots. If you have one single 8 GB one, getting a pair for it is recommendable. If you end up upgrading the existing sticks, you won't see any visible difference using "faster" or "slower" sticks. But of course, if you can get faster sticks for the same as slower, take them. Ask for further advice here when you know your alternatives.
As for the sound issues, check your sound settings. Having done changes in your system may affect in strange places. In this case it might be that Windows has changed your microphone settings to the video card hdmi audio and the game is reading that information. If you're not using your monitor through hdmi and thus not using your hdmi audio, disabling it in the Device Manager and uninstalling the driver for it is good practice.
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Per the installation instructions with the new card, I uninstalled the old card (dual Radeon 4800 crossfired cards) drivers before installing the new card drivers from the supplied CD. this morning, I checked for new drivers online to find out that CD drivers where a year old. I now have the latest drivers installed. Thanks! :salute
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Did you get rid of the previous drivers before installing the new card, preferably using DDU (http://www.wagnardsoft.com/content/display-driver-uninstaller-ddu-v17063-released) or something similar to clean as much of the residue as possible? If not, do it now and reinstall the drivers. Even if you stayed with the same manufacturer, different settings will be made by the system according to the model.
Until now I had never heard about the GPU requiring any certain minimum of system RAM. That said, of course too little RAM will cause extra page file usage which may cause issues. 8 GB sounds like a reasonable amount, though.
My approach to memory has always been quite straightforward: If it fits, it should work. The motherboard manual should tell the supported speeds. At least the information should be available at their site. Since you already have quite some, getting the same speed RAM sticks should cause the least issues. If you have 2x4 sticks now, adding two more will double the power consumption of the memory slots. If you have one single 8 GB one, getting a pair for it is recommendable. If you end up upgrading the existing sticks, you won't see any visible difference using "faster" or "slower" sticks. But of course, if you can get faster sticks for the same as slower, take them. Ask for further advice here when you know your alternatives.
As for the sound issues, check your sound settings. Having done changes in your system may affect in strange places. In this case it might be that Windows has changed your microphone settings to the video card hdmi audio and the game is reading that information. If you're not using your monitor through hdmi and thus not using your hdmi audio, disabling it in the Device Manager and uninstalling the driver for it is good practice.
I uninstalled the previous drivers using the W10 device manager. I'll give the DDU a crack at it today.
Presently, there are four sticks in the available slots. Since I've never obtained new memory sticks, there is the "I didn't know what I don't know" factor.
I did search in the sound menus and didn't find anything glaring at this point. Hopefully, someone who's been in my predicament will have the simple solution. The HDMI possibility had not occurred to me. I'll check into it.
Thanks for your input, Bizman! :aok
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Did you set environment mapping to full in the game? That would do it.
Beyond that, a DXDIAG output would be handy.
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Did you set environment mapping to full in the game? That would do it.
Beyond that, a DXDIAG output would be handy.
Environmental map sides per frame is set at "NONE".
DXDIAG is attached. Thanks!
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Get rid of thet HDMI NVidia audio driver. It WILL cause problems.
You do not appear to have installed the motherboard chipset drivers. There may not be any drivers for Windows 10 and that old motherboard. Check with Dell for chipset drivers for Windows 10.
Did you do the operating system update, or did you get it from Dell?
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I have the same problem with the latest driver ver 381.65.
Did the supplied CD driver work OK?
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I have the same problem with the latest driver ver 381.65.
Did the supplied CD driver work OK?
Funny you should mention that. I tried to download the 381.65 and got a message that it couldn't be downloaded on this computer. The supplied CD had 375.63 and that is working, all be it with very low FPS. Displays are much better though. Still working on that issue. I ditched the Nvidia hdmi driver as Skuzzy suggested. Still having very erratic frame rate issues though. Updated the chipset and bios drivers also. Still don't have the mic working. I didn't change any sound setting with the new card. When going into the recording menu of the sound page, it says the mic is not plugged in when it clearly is firmly seated in the front of the computer where it has always worked fine.
To answer Skuzzy's previous question, I installed the operating system update.
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Need a fresh DXDIAG output.
By the way, do you know if you got the Windows 10 Creator Update yet?
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Need a fresh DXDIAG output.
By the way, do you know if you got the Windows 10 Creator Update yet?
DXDIAG attached. Unless the Windows 10 Creator Updated automatically, I'm not aware of it. I didn't do it. Is it a required item? Where do I look to see if it auto installed itself?
While digging around in settings today, I discovered that the Windows firewall had activated itself without my knowledge. That's now turned off and just my Kaspersky is operating.
Another issue has me confused. I've loaded the control settings twice today and yesterday. Every time I quit the game and come back in, all the setting have disappeared. Any idea what's going on with this?
Thanks for the help!
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The NVidia HDMI sound driver is still active and the motherboard device drivers still need to be installed.
I just did some digging and there are no Windows 10 drivers for that motherboard chipset. You are stuck with the default drivers which are handicapped. Windows 7 was the last operating system Intel provided drivers for it. Without those native drivers the system is never going to be able to run at its designed potential.
As to the Windows 10 Creator update, you have no choice. You can defer it up to 4 months, but then it is going to install anyway. All Windows 10 updates are like that now. If you are running the default configuration updates are going to install as soon as Microsoft pushes them to your computer.
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The NVidia HDMI sound driver is still active and the motherboard device drivers still need to be installed.
I just did some digging and there are no Windows 10 drivers for that motherboard chipset. You are stuck with the default drivers which are handicapped. Windows 7 was the last operating system Intel provided drivers for it. Without those native drivers the system is never going to be able to run at its designed potential.
As to the Windows 10 Creator update, you have no choice. You can defer it up to 4 months, but then it is going to install anyway. All Windows 10 updates are like that now. If you are running the default configuration updates are going to install as soon as Microsoft pushes them to your computer.
Thanks Skuzzy!
I have uninstalled the Nvidia drivers from the device manager and they continue stay apparently. What am I doing wrong? How can they remain active if I've uninstalled them through the device manager menu. Is there another permanent way to get it done?
I have noticed that the Windows updates are no longer optional. Is the creator a good addition or is it just going to create more problems.
Would it be advisable to roll back to Windows 7?
Thanks again for your help Skuzzy!
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Windows 10 updates, whether you want it to, or not. The creator update has mixed reviews. Some have no trouble, others are having lots of troubles. It is all over the place, but that has been typical of any major Windows 10 updates.
Take care with Windows 10. It will reset things back to default after certain updates, so if you make any changes to the defaults of Windows 10, be mindful they could and probably will, get reset back without any notification to you.
On that old hardware, I think you are better off with Windows 7. The lack of hardware drivers for the chipset would have me scurrying about getting Windows 7 back on it. It is the only way you are going to exact the best performance from that computer.
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Ok, thanks Skuzzy. I'll work on the roll back to Windows 7.
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Good luck.
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Get rid of thet HDMI NVidia audio driver. It WILL cause problems.
Anybody else notice those drivers keep reappearing under windows 10's clandestine black magic?
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Anybody else notice those drivers keep reappearing under windows 10's clandestine black magic?
On Windows 10, it may enable it each time it updates the video driver. There may be no way to stop Windows 10 from doing it, unless you beat the Windows 10 updater to the punch and update the driver using the custom option and do not install the HDMI audio pass-through driver.
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Hey Skuzzy! I was successful in getting W7 loaded today. W10 wouldn't roll back. Apparently, there is a 30 day window to roll back to a previous version. Fortunately, I had an original W7 disk that came with the computer.
I loaded the game and was getting a solid 60+ fps. There's still some tweaking to do as the rest of the desktop gets loaded. Thanks for the recommendation to retro to W7.
DXDIAG to follow after the desktop is loaded and drivers are checked.
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Glad to hear it is on the way to being sorted out.
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Hey Skuzzy! I was successful in getting W7 loaded today. W10 wouldn't roll back. Apparently, there is a 30 day window to roll back to a previous version. Fortunately, I had an original W7 disk that came with the computer.
I loaded the game and was getting a solid 60+ fps. There's still some tweaking to do as the rest of the desktop gets loaded. Thanks for the recommendation to retro to W7.
DXDIAG to follow after the desktop is loaded and drivers are checked.
The more I read these stories about Win10 the less I'm gonna be willing to ever "update" my machine to it. I know one day it's gonna come to it only because it won't be a choice but they'll have to pry my Win7/64 from my cold dead hands!
Win10 just sounds to me like when my kids were younger and we shared a family PC. Just about every time I sat at the machine something was horked. Some setting had changed. Some program on the fritz. But at the time it was just a 10 year old fiddling with stuff! They didn't know what they did so I'd have to sort it out. THIS is kinda the same thing BY DESIGN! A built in ten year old! Yeah that's a deal breaker. Been there done that!
Sent from my iPad using Tapatalk
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Yeah, W10 is pretty much a pig with a lot of lipstick from my experience. :bhead
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Yeah, W10 is pretty much a pig with a lot of lipstick from my experience. :bhead
Just to be fair, your experience was on older, non-supported hardware.
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Just to be fair, your experience was on older, non-supported hardware.
True.
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A couple of issues encountered today while building up the desktop.
1. IE 8 loaded with the original disk. When trying to upgrade to IE 10, a message pops up sayin it can't be installed on this computer, even though the list of IE versions shows it as a W7 version. Any idea what is causing this?
2. When trying to load websites on IE 8, the desired website loads up (most of the time) but, when trying to open a link within a particular website, a blank white page appears. I've never experienced this before.
I did a windows update check and downloaded the important items.
More of the "I don't know what I don't know" stuff of which I appreciate expert help.
Thanks!
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When I install W7, one of the first things is to download Firefox and use it for downloading everything else needed. As you noticed IE8 doesn't work on many websites including the motherboard driver download page, it's too outdated. IE will then upgrade automatically through Windows Update.
Another thing I do immediately after installing W7 or 8 is to uncheck the “Give me recommended updates the same way I receive important updates” box to avoid the telemetry updates. Single optional updates can be easily installed manually via Windows Update if needed.
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Thanks for the suggestions Bizman! I'll do both of these today.
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When I install W7, one of the first things is to download Firefox and use it for downloading everything else needed. As you noticed IE8 doesn't work on many websites including the motherboard driver download page, it's too outdated. IE will then upgrade automatically through Windows Update.
Another thing I do immediately after installing W7 or 8 is to uncheck the “Give me recommended updates the same way I receive important updates” box to avoid the telemetry updates. Single optional updates can be easily installed manually via Windows Update if needed.
Works as advertised. Thanks for the suggestions!
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Glad to hear you've got things up and running. :salute
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Acquired a new microphone (usb), plugged it in, and tested it in the Sound/Recording menu of W7. It shows green bar movement when spoken into. I'm not hearing playback when I talk, not sure if it's supposed to. In game, I still can not get a self test when tuned to myself in channel. I do see my callsign light up, but no audio. Same thing in range. My callsign lights up but, no one hears me. I have confirmed Windows Firewall is disabled. Kaspersky has active control of the firewall. I've checked and confirmed that HighTech/Aces High is allowed through the firewall. I've checked every menu I can find or think of in Kaspersky, Creative, and Windows and find no instance of the game being blocked or muted.
Skuzzy, you mentioned UDP earlier. I checked all of those and confirmed none are blocked.
One bit of good news though. The new 1070 graphics card is rocking the game with a constant 59-60 with most of the bells and whistles turned on. Last week, I turned all the graphics card options on and moved all the sliders to Max. After a short while of stabilizing, the frame rate went up to 59-60 and parked there. So, that is working great!
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The game recognizes the mic or your name would not be showing up when you transmit. Simply means there could be another firewall in the router causing the problem.
If the router is configured to block asynchronous connections back into your network (which it should be), it would block the VOX traffic.
Are you hearing any VOX traffic?
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Puma, you're not supposed to hear microphone playback unless you've changed that setting. It's muted by default to prevent acoustic feedback, i.e. the increasing banshee howl.
In the game, have you changed the setting in Options>Preferences>Game Sounds>Microphone? It should be INSIGNIA USB MIC Device instead of the Creative SB X-Fi which you still use for playback. I have a feeling that's the only place you haven't checked yet.
The game registers pushing the tangent, so your callsign would light up no matter how off your microphone settings might be. Or even if you had no mic at all, for that matter.
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The game recognizes the mic or your name would not be showing up when you transmit. Simply means there could be another firewall in the router causing the problem.
If the router is configured to block asynchronous connections back into your network (which it should be), it would block the VOX traffic.
Are you hearing any VOX traffic?
No, I'm not hearing any VOX. I've got an Apple router. There's never been that kind of problem with it. I'll check into that also. Thanks!
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Puma, you're not supposed to hear microphone playback unless you've changed that setting. It's muted by default to prevent acoustic feedback, i.e. the increasing banshee howl.
In the game, have you changed the setting in Options>Preferences>Game Sounds>Microphone? It should be INSIGNIA USB MIC Device instead of the Creative SB X-Fi which you still use for playback. I have a feeling that's the only place you haven't checked yet.
The game registers pushing the tangent, so your callsign would light up no matter how off your microphone settings might be. Or even if you had no mic at all, for that matter.
Yes, that was the first place I checked after the Windows test. The Insignai mic was/is selected. Thanks again for you help and suggestions Bizman. :salute
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Before you can transmit, you have to be able to hear it. If you are not hearing it, it will be most likely due to a network issue, such as the blocking of inbound asynchronous UDP connections.
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Before you can transmit, you have to be able to hear it. If you are not hearing it, it will be most likely due to a network issue, such as the blocking of inbound asynchronous UDP connections.
That's very deep into the "I don't know what I don't know" realm, almost sounds like Greek. 😁 How do I check and resolve that issue? Thanks Skuzzy!
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There are only two points where it should be an issue. Your computer, via a firewall (by the way, if you have a third party firewall, consider removing it completely from the system), or the router.