Aces High Bulletin Board
General Forums => Hardware and Software => Topic started by: Max on May 19, 2017, 11:43:28 AM
-
My Win 10 install was the free download...don't have a boot disk.
It won't boot to desktop. I get the 4 pane Win logo and revolving round balls followed by the intro music...then I'm staring at a dark screen. This is on a rarely used laptop but the updates are current.
What do I do? I very much need file access as I'm selling/buying a home and moving. My desktop is in storage :(. Can you run Win 10 in Safe Mode w/networking? :bhead
-
Molecularsecretion says there are two options for booting Opaquedows 10 into safe mode: choosing an option in the settings menu (while the system is running), or pressing some buttons at the sign in screen.
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
This says you can try F8 or Shift+F8 as it starts, but no guarantees (number 4).
http://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10
-
So many questions...
To start from the bottom: Yes, you can run W10 in Safe Mode with Networking.
The trick is how to get there. Since Win8 they've removed the F8 for startup options. Read on!
When you start your system and see the 4 pane window and the revolving balls, shut your system down by pressing the start button for at least 4 seconds. Repeat. On the third run you should see a message saying they're trying to fix the start issues. You'll then see a Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. From there on it's quite straightforward.
From the Troubleshoot options you'll also find System Restore, which may allow you to roll back the latest update.
It might also be a matter of too high a refresh rate, in which case you might want to start in Low Resolution Video mode. When there, you can set the resolution to the default in the Display Settings (right click on Desktop). Go to Advanced Display settings, set the resolution, continue to Display Adapter Properties and select the 60 Hz option for the default resolution. If something higher is on by default, that's the issue. I've noticed that especially with Nvidia video cards using a VGA connector. With the correct resolution and refresh rate combination you can then reboot to normal Windows.
Hope that helps.
-
Awesome info. :aok
-
Hehehe, don't forget to stand on your head, spin around 3 times yelling "Microsoft is good!" while having "Ballroom Blitz" blaring in the background. The vibrations help Windows 10 realize something is amiss!
Seriously, thanks for helping out guys. I was running out of steam typing it up.
-
--- I was running out of steam typing it up.
There's a reason for you running out of steam: You most likely can't have a beer while typing, at least not when you're in the office. :cheers:
-
It is Friday and that Belgian ale is calling me.
-
Bozeman I'll give your suggestion a shot in the morning. Thanks for the help.
-
I ran 2 system restore points (5/18 & 5/4) Both resulted in system restore error messages.
This is an ASUS Republic of Gamers laptop with dedicated Radeon card...don't think hi refresh is the issue.
Would plugging the power connector into the laptop that was already plugged into an electrical outlet somehow fry the HD? Would system restore even run if HD was corrupt?
Any other options? Thanks :pray
-
The plot thickens. My attemp to run Safe Mode with networking resulted in Machine Check Exception error. Data collection in progress now but it's showing (0% complete) for 10 minutes
-
The only thing I know to do with that ASUS laptop is to contact ASUS and see about shipping it back so they can load the OS again. Had to do that our ROG once.
I will never buy another laptop from anyone who does not supply software to reinstall the operating system.
-
Don't they have the software on the hard disk? https://www.asus.com/support/faq/1013065/ (https://www.asus.com/support/faq/1013065/)
-
I'm guessing my HD is FUBAR. Tried a reinstall of OS, wiping all data files. 4 hours later I'm staring at the MACHINE_CHECK_EXCEPTION error message.
After I get settled from my move, I'll try a fresh install of Win 7 if the HD allows. If not, I guess I'm looking at a replacement HD. Probably doesn't 't make sense for a 7 yr old machine that rarely gets used.
-
7 years? That's a good service time for a hdd.
If your laptop came with Win7 preinstalled, it should have the license sticker at the bottom. Also, since you've had 10 installed and activated, your laptop has been identified by Microsoft. So, in either case you can download the installation media from Microsoft fully legally.
Win7: https://www.microsoft.com/en-us/software-download/windows7 (https://www.microsoft.com/en-us/software-download/windows7), license code needed.
Win10:https://www.microsoft.com/en-us/software-download/windows10 (https://www.microsoft.com/en-us/software-download/windows10), no license code needed. If it doesn't activate, a call to Microsoft should help.
-
Cool ---- thanks
-
Don't they have the software on the hard disk? https://www.asus.com/support/faq/1013065/ (https://www.asus.com/support/faq/1013065/)
Does not help when the hard drive dies. And you cannot/should not install the version from Microsoft as it does not come with all the drivers needed. Been there, done that.
When the HD dies again, I am just tossing it into a landfill.
Have had to ship that think back to ASUS twice. Once for a dead primary HD, and the other when Windows 10 bricked it. It was $85.00 each time and ASUS had it for 2 weeks each time.
-
Oh, didn't get that the hard disk had died.
As for installing the plain vanilla Microsoft version, shouldn't you be able to get the drivers from the Asus website and install them just as you would with a desktop? Or am I missing something here?
-
Oh, didn't get that the hard disk had died.
As for installing the plain vanilla Microsoft version, shouldn't you be able to get the drivers from the Asus website and install them just as you would with a desktop? Or am I missing something here?
And that is great if you can get the network adapter to work, as it does not work with the OEM/retail version of any OS. Or you can download them from another computer, and hope like heck the laptop has a CD/DVD player.
It is just a mess. All this would be made trivial if they shipped the OS on a disc.
-
Welcome to my world! That's why I prefer cloning even broken hard disks, hoping that at least the reinstall partition would be intact.
Funny though, the brick and mortar shops I co-operate with prefer a clean Microsoft installation. I'm positive they don't have any fancy <brand> driver packs for every build. Another computer and a USB stick, or a USB optical drive. Takes quite a long time and some of the support sites are less than stellar. - Acer has a nice feature if you're using the to-be-reinstalled computer: Since there can be several options for many built-in devices, they have an app sniffing what's inside your system. I find it a lot less intrusive than some one-click-fix-all program you can't even find after installing it.