Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: The Fugitive on May 28, 2017, 12:00:33 AM

Title: Game locks up computer on clicking on "quit"
Post by: The Fugitive on May 28, 2017, 12:00:33 AM

Every time I log off I hit the quit button and get this screen.....

(http://i266.photobucket.com/albums/ii253/maddogjoe_photos/sc_1_zpspr3ef5eb.jpg) (http://s266.photobucket.com/user/maddogjoe_photos/media/sc_1_zpspr3ef5eb.jpg.html)

The screen locks here. Moving the mouse around just makes the curser flash on and off. Every time I log off the cursor is in the same spot as well. Only way to quit is too cntrl/alt/delete and shut down the exe file.

Attached is the dump file.

Title: Re: Game locks up computer on clicking on "quit"
Post by: Skuzzy on May 28, 2017, 08:17:15 AM

Are you going into the Lobby at arena exit?

Title: Re: Game locks up computer on clicking on "quit"
Post by: The Fugitive on May 28, 2017, 09:46:05 AM

I click quit in the game and the next screen I get is the one in the picture.

I believe I have the setting of "open in lobby" checked.

Does that answer the question?

Title: Re: Game locks up computer on clicking on "quit"
Post by: The Fugitive on May 29, 2017, 12:15:02 AM

Did a full download of the game and installed over the game and still have the same issue.

Title: Re: Game locks up computer on clicking on "quit"
Post by: Skuzzy on May 29, 2017, 06:23:10 AM

It may have something to do with the lobby.

Title: Re: Game locks up computer on clicking on "quit"
Post by: The Fugitive on June 02, 2017, 09:51:41 PM

UPDATE, switching arenas does the same thing. DX11 works fine but I get the pauses in 11...... decisions, decisions.

Title: Re: Game locks up computer on clicking on "quit"
Post by: Skuzzy on June 03, 2017, 06:25:46 AM

Are you running any anti-xxxx software?

Did you try bringing up the Windows task manager to see if there might be a hidden Windows crash dialog behind the game?  If there is, click the button to kill Aces High and then post the resulting *.dmp file (in the Aces High III "temp" folder) to the bug reports forum.

Title: Re: Game locks up computer on clicking on "quit"
Post by: The Fugitive on June 03, 2017, 07:36:46 AM

I had started one when I first posted this over in the bug forum.

http://bbs.hitechcreations.com/smf/index.php/topic,387304.new.html#new

Added the crash from last night.

Title: Re: Game locks up computer on clicking on "quit"
Post by: Skuzzy on June 04, 2017, 07:26:44 AM

Try renaming the "settings" folder just to see if that clears it up.  If it does, please zip up the old "settings" folder and post it in the bug forum.

Title: Re: Game locks up computer on clicking on "quit"
Post by: The Fugitive on June 04, 2017, 03:29:04 PM

Quote from: Skuzzy on June 04, 2017, 07:26:44 AM

Try renaming the "settings" folder just to see if that clears it up.  If it does, please zip up the old "settings" folder and post it in the bug forum.

OK, thats cleared it. I attached the folder here.

http://bbs.hitechcreations.com/smf/index.php/topic,387304.msg5149314.html#msg5149314

Ill start adding stuff back in to see if I can find which one is corrupted. If you find the issue before I do, let me know which file NOT to use  :D

Title: Re: Game locks up computer on clicking on "quit"
Post by: The Fugitive on June 04, 2017, 04:37:15 PM

OK, it is the winsize.cfg file that does it.