Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: GeefaDaReefa on June 01, 2017, 03:02:43 AM

Title: AH3 Film Viewer won't open
Post by: GeefaDaReefa on June 01, 2017, 03:02:43 AM

I was having a great fight and flight :airplane: when I tried to view the film for the first time opening it I got this error message
C:\Users\George\AppData\Local\temp\WER6818.tmp.WERInternalMetadata.xml
  C:\Users\George\AppData\Local\temp\WER73CC.tmp.appcompat.txt
  C:\Users\George\AppData\Local\temp\WER73FC.tmp.mdmp
Any Ideas?
 :noid

Title: Re: AH3 Film Viewer won't open
Post by: Skuzzy on June 01, 2017, 10:41:37 AM

How did you try to open the film?  Did you open the film viewer, and use it to open the film?  Or did you double-click on the film itself?

Did you move the film from the "films" folder?

Title: Re: AH3 Film Viewer won't open
Post by: hgtonyvi on June 01, 2017, 01:46:12 PM

Hey probably tried to open it while AH was running. You cannot view film while AH is running.

Title: Re: AH3 Film Viewer won't open
Post by: Skuzzy on June 01, 2017, 02:02:32 PM

That is true too.

Title: Re: AH3 Film Viewer won't open
Post by: GeefaDaReefa on June 02, 2017, 08:45:38 PM

I opened it from the exe file . The film plays when I click on it direct but same error when I try to setup camera shots. And the game was off.

Title: Re: AH3 Film Viewer won't open
Post by: Skuzzy on June 03, 2017, 06:26:32 AM

Did you open the exe from the Windows start menu, or from a desktop ICON?

Title: Re: AH3 Film Viewer won't open
Post by: jimbo71 on June 12, 2017, 11:32:52 AM

A possible scenario is if you still have AH2 installed on your PC the AH3 film you tried to view tried to default to the AH2 film viewer and caused an error. 
Try right clicking on the film file / open with / choose AH3 film viewer.  3's film viewer icon is more gold color.  2's was black.