Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Bandyt on August 01, 2017, 02:15:05 PM

Title: INSTRUCTIONAL VIDEOS
Post by: Bandyt on August 01, 2017, 02:15:05 PM: Did I hear the f word on the instruction videos may need some additional editing esp. if you want to encourage a wider subscription base
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Skuzzy on August 01, 2017, 02:17:16 PM: Pretty sure that is not the case, but which one did you think you heard it from?
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Puma44 on August 01, 2017, 07:24:29 PM: How are the videos turned off? They are automatically starting up when I open the Melee arena.
Title: Re: INSTRUCTIONAL VIDEOS
Post by: 1stpar3 on August 01, 2017, 07:33:11 PM: Quote from: Puma44 on August 01, 2017, 07:24:29 PM
How are the videos turned off? They are automatically starting up when I open the Melee arena.
And when you go from tower to hanger, and hanger to tower un STOPPABLE as in VR the check boxes wont check :eek:
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Twizzty on August 01, 2017, 07:36:41 PM: I had to click to the right of the check boxes to get them to work, after I checked the never show videos box at the bottom it was fine.
Title: Re: INSTRUCTIONAL VIDEOS
Post by: 1stpar3 on August 01, 2017, 07:40:35 PM: I could do it in Non VR, but VR cant check boxes for some reason
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Skuzzy on August 02, 2017, 05:35:45 AM: The options to disable the videos requires some tenacity to get them to 'check'. We will be looking at that today. They should not be as difficult as they are to check.
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Puma44 on August 02, 2017, 11:06:28 AM: Thanks Skuzzy!

Also, how about making the instructional videos default to off and require checking the appropriate box to make them play.
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Skuzzy on August 02, 2017, 11:08:21 AM: Definitely a bug.
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Skuzzy on August 02, 2017, 04:00:59 PM: We have disabled the videos until the next patch is ready to go.
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Puma44 on August 02, 2017, 09:07:41 PM: :aok
Title: Re: INSTRUCTIONAL VIDEOS
Post by: 1stpar3 on August 03, 2017, 03:34:11 PM: THANK YOU, SIR! Very much so!
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Skuzzy on August 03, 2017, 03:36:13 PM: We turned them back on today, but they should be easy to disable now.
Title: Re: INSTRUCTIONAL VIDEOS
Post by: 1stpar3 on August 03, 2017, 04:26:06 PM: Quote from: Skuzzy on August 03, 2017, 03:36:13 PM
We turned them back on today, but they should be easy to disable now.
:uhoh Nope. Still cant get the box to check. :headscratch:
Title: Re: INSTRUCTIONAL VIDEOS
Post by: Skuzzy on August 03, 2017, 04:28:15 PM: Ok, I found them easy to check now.

Are you using VR?
Have you enlarged or decreased the clipboard from its normal size?
Where are you having the issue? In the tower? Hangar? Opening page?
Which box?

Anyone else still having problems?
Title: Re: INSTRUCTIONAL VIDEOS
Post by: 1stpar3 on August 03, 2017, 04:36:27 PM: Yes, VR. I finally got them checked. Had to hold cursor just off bottom of clipboard to far right of boxes, But I got it checked :x Got click crazed(mad clicking) and it checked :pray Was in hanger and tower, zoomed and un zoomed. Noticed the scroll bar changed, as if cursor was over the area, and just went lower off the edge :cheers: