Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Easyscor on August 24, 2017, 12:07:49 AM

Title: Browser Icon in my bookmarks (in Firefox) is missing as of yesterday
Post by: Easyscor on August 24, 2017, 12:07:49 AM

As of Tuesday, I noticed that the little AH logo icon disappeared from my bookmark list in Firefox. It happened once before, years ago now, but I miss that little logo. It's gone from both the home page and the bbs.

Title: Re: Browser Icon in my bookmarks (in Firefox) is missing as of yesterday
Post by: Bizman on August 24, 2017, 12:56:01 AM

Try resetting Firefox: https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems (https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems)

Notice that your add-ons will be disabled or gone after reset, so be prepared to reactivate or reinstall what you need.

Title: Re: Browser Icon in my bookmarks (in Firefox) is missing as of yesterday
Post by: Skuzzy on August 24, 2017, 01:13:45 PM

We have no control over this.

Title: Re: Browser Icon in my bookmarks (in Firefox) is missing as of yesterday
Post by: Easyscor on August 24, 2017, 03:08:56 PM

Thanks. I be sure to export my Bookmarks just in case.

Title: Re: Browser Icon in my bookmarks (in Firefox) is missing as of yesterday
Post by: Bizman on August 25, 2017, 05:53:06 AM

That's a good precaution!

If you find something missing after the reset, like saved passwords, you may be able to import them from the "Old Firefox Files" folder created by the process on your desktop.

Title: Re: Browser Icon in my bookmarks (in Firefox) is missing as of yesterday
Post by: The Fugitive on August 26, 2017, 09:46:38 AM

I just updated my firefox and my AH icon has disappeared as well. Funny how they can beak only that one and all the other stay. Weird!

Title: Re: Browser Icon in my bookmarks (in Firefox) is missing as of yesterday
Post by: ccvi on August 30, 2017, 02:42:40 AM

The favicon.ico seems to contain an empty icon (two resolutions, one of them being fully transparent). Maybe the old firefox showed the one that exists, while the new selects the empty one.