Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: EskimoJoe on August 25, 2017, 12:33:14 AM

Title: Ran into a Steam account issue
Post by: EskimoJoe on August 25, 2017, 12:33:14 AM
Last night I signed up for the free trial under the handle 'Giggles'. Was prompted to a Steam popup that wanted to add $15.00 to my account. Hit 'cancel' on that popup. Was able to connect to TA and MA last night just fine.

Tonight, I can open up the Online tab without an issue and see the arenas. When attempting to join an arena (TA/MA), I am prompted again to make a new handle. The handle 'Giggles' is already in use. Wondering where the mixup occurred and how we can prevent it in the future?

Title: Re: Ran into a Steam account issue
Post by: Skuzzy on August 27, 2017, 06:30:39 AM
I am confused.  In the second paragraph was that going through Steam, or the regular version of the game?

Steam accounts and regular HiTech Creations accounts are not interchangeable.
Title: Re: Ran into a Steam account issue
Post by: hitech on August 27, 2017, 12:56:33 PM
I understand your report.
It should have simply prompted you to subscribe.

I assume you were assigned the Giggles handle after entering the TA?

HiTech
Title: Re: Ran into a Steam account issue
Post by: EskimoJoe on August 27, 2017, 02:44:35 PM
I understand your report.
It should have simply prompted you to subscribe.

I assume you were assigned the Giggles handle after entering the TA?

HiTech

The first time yes, I was assigned the handle in the TA. Afterwords I went to the MA no issue.

After that night, when trying to enter an arena, it again prompts me to make a handle when trying to join an arena.

I am confused.  In the second paragraph was that going through Steam, or the regular version of the game?

Steam accounts and regular HiTech Creations accounts are not interchangeable.

This is all through the Steam version of Aces High.
Title: Re: Ran into a Steam account issue
Post by: hitech on August 27, 2017, 02:55:08 PM
Does is still let you into the free stuff?

HiTech
Title: Re: Ran into a Steam account issue
Post by: EskimoJoe on August 27, 2017, 03:02:42 PM
Does is still let you into the free stuff?

HiTech

No. It still prompts me to make a Game ID.

I could create a new Game ID and see if it lets me in, but I won't do that unless you need me to.
Title: Re: Ran into a Steam account issue
Post by: hitech on August 28, 2017, 09:48:13 AM
Eskimo, the issue was you deleted that account. And Giggles had not been freed by the system yet.
Title: Re: Ran into a Steam account issue
Post by: Arlo on August 28, 2017, 03:37:15 PM
Ah, that makes sense. My 'smithers' (steam) account still lets me free around.
Title: Re: Ran into a Steam account issue
Post by: EskimoJoe on August 29, 2017, 03:43:00 AM
Eskimo, the issue was you deleted that account. And Giggles had not been freed by the system yet.

Interesting, I was not aware that I had done that.