Help and Support Forums => Aces High Bug Reports => Topic started by: nomad45 on September 09, 2017, 12:14:19 PM
Title: frame rates drop after patch
Post by: nomad45 on September 09, 2017, 12:14:19 PM
Gents,
to clarify my earlier report. My frame rates have gone to garbage since the new patch. I am also receiving the floating hourglass while in game.
i7 6850 @ 3.6 ghz 32 gigs of ram ge force 1080ti plenty of available space on drive and all drivers are up to date.
I usually run about 170-180 fps while flying and about 160 in menus. I am now running in the teens since your new update! I have reset my graphic settings and tried vr vs non vr. I have also made a fresh reinstall and still I can barely run this game anymore. Help me diagnose and fix this problem please!
Title: Re: frame rates drop after patch
Post by: nomad45 on September 09, 2017, 12:27:51 PM
Title: Re: frame rates drop after patch
Post by: nomad45 on September 09, 2017, 12:29:00 PM
sorry for poor image quality.. but you can see the stutters etc.
Title: Re: frame rates drop after patch
Post by: FLS on September 09, 2017, 12:44:07 PM
Did you post a dxdiag? Do you have Win10? Did it recently update?
Title: Re: frame rates drop after patch
Post by: Bizman on September 09, 2017, 12:53:23 PM
I may be missing something here, but where does the pincushion distortion come from?
Title: Re: frame rates drop after patch
Post by: nomad45 on September 09, 2017, 01:11:17 PM
Attached is dxdiag output.. I am running windows 10
distortion is I am running an oculus.
Title: Re: frame rates drop after patch
Post by: nomad45 on September 09, 2017, 01:12:14 PM
do I need to run dxdiag while game is running?
Title: Re: frame rates drop after patch
Post by: Bizman on September 09, 2017, 01:15:39 PM
No. It's a thing to tell what drivers you have installed plus other information about your gear.
Title: Re: frame rates drop after patch
Post by: Bizman on September 09, 2017, 01:32:08 PM
To start with, you might want to disable in the Device Manager and then uninstall the Nvidia High Definition Audio unless you really need that to push audio through your monitor speakers using a HDMI cable. In that case consider disabling and uninstalling the Realtek audio. Also, unless you're using VR or a 3D monitor (which yours isn't, as far as I could tell by the specs), with or without dedicated 3D glasses, you might want to uninstall the Nvidia 3D drivers as well. The screenshot looks like you're having some sort of 3D effects on. - Which actually makes me wonder if you have some 3D settings enabled in the game video settings, too!
Another helpful thing might be to install the drivers for your monitor: http://www.dell.com/support/home/en/us/fibsdt1/product-support/product/dell-s2418hn-monitor/drivers?os=wt64a (http://www.dell.com/support/home/en/us/fibsdt1/product-support/product/dell-s2418hn-monitor/drivers?os=wt64a).
[edit] In another thread I saw that you're using VR. That might explain the pincushion distortion. Still, for what I understand, you won't need the 3D Vision drivers for VR, they're for 3D glasses (red-green and such)
Title: Re: frame rates drop after patch
Post by: nomad45 on September 09, 2017, 01:56:20 PM
I made those changes.. no change.. This happened with the newest update.. anyway to get a previous version of aces high 3 to install and compare against?
This is frustrating as I have been a loyal customer for a while now.. I appreciate any help yall can give....
Title: Re: frame rates drop after patch
Post by: FLS on September 09, 2017, 02:08:28 PM
You don't need the nvidia 3D drivers, they are for 3D monitors only. Also no need for nvidia sound drivers since you have the Realtek and Rift for sound.
Try renaming your settings file to "old settings" so AH creates a new one to see if that helps.
I tried the regular AH3, Steam AH3 and Oculus AH3 and they all work properly with the new version. When the office opens on Monday Skuzzy or Hitech may have some more suggestions for you.
Bisman the screwy part of the video is that it's showing the desktop in the VR window instead of just the VR mirror.
Title: Re: frame rates drop after patch
Post by: nomad45 on September 09, 2017, 02:40:59 PM
Gents this one is solved. If anyone else is experiencing some frame rate drop after the update. I was able to fix both adm22 and myself with some great help from the gents above.
Simply go into Nvidea Control Panel and reset to default all 3d settings. I had some global settings that were significantly impacting my display quality. I now run 90 FPS on the deck and 130 fps at altitude on Oculus with the sdk tool set to 2.0 and all graphics options maxxed out! Hourglass is also gone in game!!!!
Title: Re: frame rates drop after patch
Post by: FLS on September 09, 2017, 02:57:31 PM
:aok
Title: Re: frame rates drop after patch
Post by: 1stpar3 on September 10, 2017, 05:04:05 PM
You don't need the nvidia 3D drivers, they are for 3D monitors only. Also no need for nvidia sound drivers since you have the Realtek and Rift for sound.
Try renaming your settings file to "old settings" so AH creates a new one to see if that helps.
I tried the regular AH3, Steam AH3 and Oculus AH3 and they all work properly with the new version. When the office opens on Monday Skuzzy or Hitech may have some more suggestions for you.
Bisman the screwy part of the video is that it's showing the desktop in the VR window instead of just the VR mirror.
Thats how my monitor displays when in VR all the time. The mirror is on over top of desktop, but narrow and tall. That was the problem about recording through shadow play. It records what is on monitor display but it has the desktop also. Wish the mirror screen would COVER whole screen. Think his film was just at a wonky screen size by the way.
Title: Re: frame rates drop after patch
Post by: FLS on September 10, 2017, 05:37:51 PM
Thats how my monitor displays when in VR all the time. The mirror is on over top of desktop, but narrow and tall. That was the problem about recording through shadow play. It records what is on monitor display but it has the desktop also. Wish the mirror screen would COVER whole screen. Think his film was just at a wonky screen size by the way.
That's normal. You're seeing the aspect ratio of one VR screen on your monitor. When the two VR screens are combined the aspect ratio is landscape instead of portrait.
The problem Nomad had was showing the desktop inside the VR mirror instead of behind it. He fixed that by unchecking the 3D driver in nVidia's control panel.
Title: Re: frame rates drop after patch
Post by: 1stpar3 on September 11, 2017, 12:36:51 AM
I didnt see it that way in his video. The vr mirror was ontop of Desktop background, just like normal. It was a narrow field of view recording of his monitor. Thats what I saw at least. It looked same as what I see, but his frame rates were dropping for some reason.
Title: Re: frame rates drop after patch
Post by: FLS on September 11, 2017, 01:20:30 AM
You're right I was looking at the video window as the VR mirror.
The check boxes for VR options work for me. I assume you guys are clicking OK after you select the option. The only thing I notice is the head position is different in each mode and the only problem is the pause and hour glass occasionally with mode swap enabled.
Title: Re: frame rates drop after patch
Post by: hitech on September 11, 2017, 10:58:12 AM
Frame rate drop is most likely do to a bug with loading the graphic options. Turn off shadow and clutter in both VR and non VR mode.
This is also why there is a report of the graphic settings not saving.