Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: 230G on February 24, 2018, 08:27:37 PM
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After not having played for a couple of days I logged on only to find my FR's below any hope of playing the game. I took off from a field with three squaddies and was getting 9-12 fps. I've taken off like that with a dozen people and not had a single issue.
Nothing's really changed with my computer. I did install Malewarebytes and HitManPro, but disabled them, but that didn't help. In fact I ran MSCONFIG and disabled everything that wasn't Microsoft, (except my NVidia) and it didn't help.
Here's my DXDIAG (Had to delete much info to stay below the 12,000 character threshold):
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System Information
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Time of this report: 2/24/2018, 20:14:01
Machine name: PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP43T-UD3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 1703MB used, 14675MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
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Display Devices
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Card name: NVIDIA GeForce GTX 1050 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 1050 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_62553842&REV_A1
Display Memory: 3751 MB
Dedicated Memory: 4008 MB
Shared Memory: 3839 MB
Current Mode: 1680 x 1050 (32 bit) (61Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: AL2223W
Monitor Id: ACR08AF
Native Mode: 1680 x 1050(p) (61.082Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 22.21.0013.8253 (English)
Driver Version: 22.21.13.8253
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/7/2017 19:35:39, 16436488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5FC2-11CF-CF7B-58421BC2DB35}
Vendor ID: 0x10DE
Device ID: 0x1C82
SubSys ID: 0x62553842
Revision ID: 0x00A1
Driver Strong Name: oem16.inf:NVIDIA_Devices.NTamd64.6.1:Section024:22.21.13.8253:pci\ven_10de&dev_1c82
Rank Of Driver: 00E62001
Video Accel:
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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Sound Devices
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Description: Speakers (2- Logitech USB Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A44&REV_0127&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/12/2013 04:40:58, 109824 bytes
Other Files:
Driver Provider: Microsoft
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
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Sound Capture Devices
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Description: Microphone (2- Logitech USB Headset)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
Date and Size: 7/12/2013 04:40:58, 109824 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 21:23:47, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
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DirectInput Devices
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Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Logitech USB Headset
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A44
FF Driver: n/a
Device Name: Logitech Extreme 3D
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC215
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a
Poll w/ Interrupt: No
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USB Devices
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+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A35
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 10/17/2017 20:06:57, 344064 bytes
| Driver: usbd.sys, 10/17/2017 20:06:35, 7808 bytes
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Gameport Devices
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PS/2 Devices
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+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 17:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 19:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 17:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 19:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x00CB
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 18:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 19:48:27, 49216 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 18:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 19:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 21:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 18:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 19:48:27, 49216 bytes
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Disk & DVD/CD-ROM Drives
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Drive: C:
Free Space: 392.1 GB
Total Space: 476.8 GB
File System: NTFS
Model: SAMSUNG HD502HJ ATA Device
Drive: D:
Free Space: 135.0 GB
Total Space: 238.5 GB
File System: NTFS
Model: Hitachi HDP725025GLAT80 ATA Device
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System Devices
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Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_A0021458&REV_00\3&13C0B0C5&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 21:23:47, 122368 bytes
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:37, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:40, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:57, 344064 bytes
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_B0001458&REV_00\4&525529E&0&00E4
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 19:45:45, 12352 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 19:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 19:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:25:45, 155584 bytes
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50061458&REV_00\3&13C0B0C5&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:40, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:40, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:57, 344064 bytes
Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50011458&REV_00\3&13C0B0C5&0&FB
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&2E680ECD&0&00E5
Driver: n/a
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50061458&REV_00\3&13C0B0C5&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:40, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:40, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23933 (English), 10/17/2017 20:06:57, 344064 bytes
Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_B0021458&REV_00\3&13C0B0C5&0&FD
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 19:45:45, 12352 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 19:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 19:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:25:45, 155584 bytes
Name: NVIDIA GeForce GTX 1050 Ti
Device ID: PCI\VEN_10DE&DEV_1C82&SUBSYS_62553842&REV_A1\4&2273D500&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 22.21.0013.8253 (English), 6/7/2017 19:35:39, 456640 bytes
<snipped>
Thanks
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It's likely one or both of the new anti-virus programs. Try removing them completely from your PC. You may have a restore point just prior to the installation.
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I'm not sure how Computer or OS technical you are, but it is better to use "services.msc" instead of messing in "MSConfig" when enabling/disabling stuff...
www.BlackViper.com has some very good info on tweaking/cleaning up Windows 7, windows 8.0, windows 8.1 & 8.1 Pro and Windows 10 ....
Your pagefile is extremely high for a Windows 7 OS..... did you do your DXDIAG report from a fresh reboot of the computer or had it been running awhile ? if you don't do the DXDIAG Report right after a fresh boot up of he computer, it will give you false readings somewhat..... regarding the DXDIAG Report....
I would suggest that you go back to "MSConfig" and restore it back to the way it was before you did any messing around in it, then go from there.....
Hope This Helps
TC
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IMO Msconfig is a valid way for testing if some startup process is causing issues.
What concerns me more is the two anti-xxx programs. HitmanPro says it works alongside with other shields, but Malwarebytes doesn't. The question is, did you have something else installed before? And if you had, did you get rid of it first? And if you did, how did you do it?
BTW you don't have to worry about any character limits if you send the DxDiag output as an attachment using the [ + ] Attachments and other options feature right below the text box.
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IMO Msconfig is a valid way for testing if some startup process is causing issues.
What concerns me more is the two anti-xxx programs. HitmanPro says it works alongside with other shields, but Malwarebytes doesn't. The question is, did you have something else installed before? And if you had, did you get rid of it first? And if you did, how did you do it?
] agree with you regarding msconfig, I've just seen several times where people have completely fouled up their PC's messing with it...same can be said for services.msc ....
That was why I included the part regarding/wondering how competent he was or felt about messing around in the OS and provided a help link, to provide a guide for these 2 areas...
~S~
TC
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I uninstalled everything malware related except SpyBot. Logged in an played a little and it looks like I got it fixed. I'll log in tonight hopefully and fly a little.
Thanks for all the suggestions.
35 Whelen