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Help and Support Forums => All things VR => Topic started by: Kanth on March 07, 2018, 11:40:17 AM

Title: Can't reach Oculus Runtime Service
Post by: Kanth on March 07, 2018, 11:40:17 AM

If you are getting an error right now you are not alone.

https://www.neowin.net/news/every-oculus-rift-vr-headset-bricked-due-to-expired-certificate (https://www.neowin.net/news/every-oculus-rift-vr-headset-bricked-due-to-expired-certificate)

Title: Re: Can't reach Oculus Runtime Service
Post by: mikeWe9a on March 07, 2018, 12:04:15 PM

Well, that might hinder the user experience a tad...

Title: Re: Can't reach Oculus Runtime Service
Post by: Kanth on March 07, 2018, 01:08:47 PM

it lowered the res quite a bit...

Title: Re: Can't reach Oculus Runtime Service
Post by: fd ski on March 07, 2018, 01:40:56 PM

disable automatic date/time in windows.
set date back before  march 7. month back will do
restart.

works. tested.

https://www.neowin.net/news/every-oculus-rift-vr-headset-bricked-due-to-expired-certificate

what a mess....

Title: Re: Can't reach Oculus Runtime Service
Post by: Kanth on March 07, 2018, 01:44:11 PM

Yes, that is confirmed working ty fd ski.   :salute Hopefully they fix it up soon. 

Quote from: fd ski on March 07, 2018, 01:40:56 PM

disable automatic date/time in windows.
set date back before  march 7. month back will do
restart.

works. tested.

https://www.neowin.net/news/every-oculus-rift-vr-headset-bricked-due-to-expired-certificate

what a mess....

Title: Re: Can't reach Oculus Runtime Service
Post by: Skuzzy on March 07, 2018, 02:17:33 PM

Hard for me to imagine how they could have let that get by them.

Title: Re: Can't reach Oculus Runtime Service
Post by: Kanth on March 07, 2018, 07:42:33 PM

whoops

Quote

Hey everyone—We're still working hard to resolve the cert issue. We're in the process of integrating an updated cert. Unfortunately, pushing the update out to affected users has some added complexity, as the expired cert blocks our standard software update path. We're working through the options now, and we expect to have more details to share later this evening.
ocul.us/RiftRuntime

Title: Re: Can't reach Oculus Runtime Service
Post by: Gman on March 07, 2018, 11:41:33 PM

Second time they`ve let this happen to re expiring certs.  The funny part is even now that they`ve `fixed' the cert issue, they can't push it out due to the problem to the clients.  L!O!L!  Man are they getting hammered on social media right now too.

One would think that Oculus would be very careful about dotting i's and crossing t's due to the fact they have NO 2.0 product ready to compete with Vive2.0 and the Samsung mixed reality/etc stuff.  On other game boards their devs and users are using the Samsung already and talking positively about it - while yes, the Rift's drivers etc are very much superior to the Vive and perhaps MR units (for now), counting on this to maintain market share while other companies put out much higher res and better looking units for equivalent price, while letting some ridiculous slip up with your certs expiring happen, isn't great timing IMO.

Title: Re: Can't reach Oculus Runtime Service
Post by: FLS on March 08, 2018, 04:48:55 AM

Patch

https://www.oculus.com/rift-patch/

Title: Re: Can't reach Oculus Runtime Service
Post by: Vudu15 on April 04, 2018, 11:39:12 AM

I fixed mine by going into task manager and stopping/restarting my Oculus VR runtime service. found that on about the third page of suggestions :D