Aces High Bulletin Board
Help and Support Forums => Help and Training => Topic started by: Bandyt on July 21, 2018, 04:50:09 AM
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Are servers down no connection just a message unable to version check
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Check again. It's up for me.
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Could be Internet related. Try a PingPlot to gs1.hitechcreations.com to see if anything shows up there.
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This is what i got?
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You might want to power cycle your router/modem, to see if it clears it up, as you are getting over 50% packet loss at your router, then over 80% packet loss at your Internet connection.
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done that no difference im using a wired connection
still the same problem
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Are you using a cable company supplied modem straight to your computer or are you using a modem then running it through a router then to your computer
when was the last time you updated your firmware for your modem and/or router?
you should be able to reset both the Modem and the router via the factory reset buttons on the back of the devices
first I would recommend updating the firmware on the Modem and(or) Router, unless it says they are up to date after you do a scan for new firmware update
if they are already up to date or after checking it says their are no new firmware updates available ( or something similar )
then I would hit the reset buttons on the back of the Modem and Router, resetting them back to factory settings
Hope This helps ( also, providing Brand and Model of Modem and Router might be helpful here..... how old are your Modem and Router? )
TC
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done that no difference im using a wired connection
still the same problem
I would contact your ISP about it. Whatever router/modem they supplied could be going bad.