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General Forums => Aces High General Discussion => Topic started by: Tracerfi on November 14, 2019, 11:02:13 PM

Title: What is the best way to contact HTC about a gameplay issue?
Post by: Tracerfi on November 14, 2019, 11:02:13 PM
There is something that I just had an encounter with that I am not sure if it possibly could be considered an exploit. any help would be appreciated 
Title: Re: What is the best way to contact HTC about a gameplay issue?
Post by: Bizman on November 15, 2019, 01:32:30 AM
Send HiTech a private message through the forum. The name is hitech.

Or send an email to support@hitechcreations.com.
Title: Re: What is the best way to contact HTC about a gameplay issue?
Post by: Shuffler on November 15, 2019, 04:19:48 AM
It is also suggested that you send AH video of the event. They can pull a lot of info from those videos that we cannot see.
Title: Re: What is the best way to contact HTC about a gameplay issue?
Post by: TequilaChaser on November 15, 2019, 06:00:50 AM
Quote from: Shuffler on November 15, 2019, 04:19:48 AM
It is also suggested that you send AH video of the event. They can pull a lot of info from those videos that we cannot see.

Not a video...... An actual AH film is what they can pull the information from
Title: Re: What is the best way to contact HTC about a gameplay issue?
Post by: The Fugitive on November 15, 2019, 09:15:35 AM
you can also use  .report  after you see something. it will leave a marker for Hitech to find what happened even if you didn't film. follow up with ab email or a private message voicing your concerns.
Title: Re: What is the best way to contact HTC about a gameplay issue?
Post by: hitech on November 15, 2019, 11:51:55 AM
Quote from: The Fugitive on November 15, 2019, 09:15:35 AM
you can also use  .report  after you see something. it will leave a marker for Hitech to find what happened even if you didn't film. follow up with ab email or a private message voicing your concerns.

Report is only useful for text.

HiTech
Title: Re: What is the best way to contact HTC about a gameplay issue?
Post by: Shuffler on November 15, 2019, 11:30:37 PM
Quote from: TequilaChaser on November 15, 2019, 06:00:50 AM
Not a video...... An actual AH film is what they can pull the information from

That is what a was meaning. Good clarification.