Aces High Bulletin Board
General Forums => Wishlist => Topic started by: 100Coogn on January 05, 2020, 04:41:11 PM
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If a new player may find themselves in the TA and looking for a trainer, perhaps add a button/option as depicted below.
(https://i.imgur.com/zaS5Vyk.png?1)]
This option could be made available only in the TA, if needed.
The request would be sent out globally to any trainers that may be playing online, to inform them that somebody is in the TA and needs help.
Coogan
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A button to contact a trainer is more practical given that players are in different time zones all over the world.
Why should a trainer be interrupted if he's playing the game?
If you want everyone to be able to call a trainer you'd need 24/7 coverage. If it just sent a message to the MA like "Somebody wants help in the TA", then anybody who cared to go could go and help.
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A button to contact a trainer is more practical given that players are in different time zones all over the world.
Why should a trainer be interrupted if he's playing the game?
If you want everyone to be able to call a trainer you'd need 24/7 coverage. If it just sent a message to the MA like "Somebody wants help in the TA", then anybody who cared to go could go and help.
Maybe we need more trainers.
No one said you had to drop everything and rush right there.
A simple message in your text buffer (Trainers Text Buffer Only!) would be sufficient.
Relax a little...
Coogan
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No worries I'm very relaxed. How many trainers do you think we need?
If a trainer isn't online or doesn't show up when called how is that helping?
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No worries I'm very relaxed. How many trainers do you think we need?
That would depend on the numbers.
If a trainer isn't online or doesn't show up when called how is that helping?
That's 'if'. What if they 'are'. A simple return message to the player that's requesting help should suffice.
The 'Request Trainer' could be greyed out if no trainers are online.
I'll let HTC work out the technicalities.
Coogan
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The 'Request Trainer' could be greyed out if no trainers are online.
You could. But then it can be confusing to the user not understanding why is is greyed out and thinking there is something they need to do to un-grey it.
I'd recommend it always being enabled and either respond with a confirmation message like: "Thank you. Your request has been forwarded to an on-duty Trainer. Please wait. If the Trainer has not arrived in 15 minutes, try again."
Or a failure message: "Sorry. A Trainer is not available at this time. Please go to www. HitechCreations.com and look of under the Support heading for "Schedule Training".
And of course that link should be placed prominently under the Support section so new users don't have to search around forever for it.
:salute
+1
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Why should a trainer be interrupted if he's playing the game?
Because they excepted the role as a trainer. Don't want the responsibility, give up the roll as a trainer.
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Because they excepted the role as a trainer. Don't want the responsibility, give up the roll as a trainer.
That has never been part of the contract and I see no reason why it should be.
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That has never been part of the contract and I see no reason why it should be.
So is it train when it's convenient or provide the training service to fellow players when they need it?
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What's the most efficient way to get two people in the same place at the same time?
Make an appointment.
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What's the most efficient way to get two people in the same place at the same time?
Make an appointment.
lol, yeah make them leave the game, register on a website, post a request for training and then wait for said training... .
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That's exactly correct. :aok And you don't have a better idea.
But I believe making it easier to contact the trainers is on Hitech's list.
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That's exactly correct. :aok And you don't have a better idea.
But I believe making it easier to contact the trainers is on Hitech's list.
I have posted a better idea in several threads where training is mentioned.
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We'll just have to disagree about that.
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I hope Dale makes the trainers more accessible but it's kind of a shame that he would have to step in to do so. You'd figure that an individual, who accepts the responsibility as a trainer, a vital need in this game for most new accounts, would actually make themselves available in game to serve as trainers.
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If it just sent a message to the MA like "Somebody wants help in the TA", then anybody who cared to go could go and help.
I think this is a great idea.
- oldman
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I hope Dale makes the trainers more accessible but it's kind of a shame that he would have to step in to do so. You'd figure that an individual, who accepts the responsibility as a trainer, a vital need in this game for most new accounts, would actually make themselves available in game to serve as trainers.
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Send him a case of his favorite whiskey. Maybe he'll change his policy. :aok
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Send him a case of his favorite whiskey. Maybe he'll change his policy. :aok
or, you could take a proactive approach to "training" and actually provide in game training to those that may need training without the need for it to be a schedule based affair.. just saying... . :aok
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or, you could take a proactive approach to "training" and actually provide in game training to those that may need training without the need for it to be a schedule based affair.. just saying... . :aok
This.
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or, you could take a proactive approach to "training" and actually provide in game training to those that may need training without the need for it to be a schedule based affair.. just saying... . :aok
Well then who would be in charge of snark on the bulletin board?
:rofl
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Well then who would be in charge of snark on the bulletin board?
:rofl
:rofl :D :bolt:
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or, you could take a proactive approach to "training" and actually provide in game training to those that may need training without the need for it to be a schedule based affair.. just saying... . :aok
I'm thinking Trainers will be phased out, if all we need according to FLS is a global text asking the General Population for help.
Coogan
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or, you could take a proactive approach to "training" and actually provide in game training to those that may need training without the need for it to be a schedule based affair.. just saying... . :aok
How would you staff that?
Let's assume you just cover primetime USA 3 timezones 7 days a week. How many trainers and how much time are they committed to?
I'm thinking Trainers will be phased out, if all we need according to FLS is a global text asking the General Population for help.
Coogan
There are different levels of training. You could be helpful to a newbie without being able to explain high aspect merges.
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I think you're over thinkig this. If Im in the MA for all Im doing in there and see a message that someone needs help it would be probably be more worthwhile to go help in the TA. If you have a few people willing then I think it would work.
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The website lists 7 trainers. Is this accurate?
A menu option to the clipboard could be added called "trainers". Clicking this link should flip out the CB side panel and list all trainers that are currently online. Each name should be a hyperlink that sends the chosen trainer a pop-up stating " Pilot A requests training". It should also have two buttons 1. "Yes" once clicked, the requestor and the trainer are loaded in to the TA at the same field. 2. "No" clicking this will prompt you to send a PM to the requestor letting them know why you can't train them.
Use the PM to ask them if a later training date will work. You then note the date and time that was agreed upon and annotate it in your training forums or on you refrigerator.
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You think they should make appointments? :rofl
The question was how many trainers would you need to staff the MA so that a newbie could request a trainer in game? To make it simple let's limit it to prime time USA, 3 timezones, 7 days a week when we have the most players.
Ignore the current trainer list, assume you can have as many as required.
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You think they should make appointments? :rofl
The question was how many trainers would you need to staff the MA so that a newbie could request a trainer in game? To make it simple let's limit it to prime time USA, 3 timezones, 7 days a week when we have the most players.
Ignore the current trainer list, assume you can have as many as required.
I put the appointment bit in there so you'll be able to sleep tonight... .
You asked for a number and I gave you an answer based in the number of trainers listed on the website.
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How many hours each day are you requiring your 7 trainers to be online and how do you decide which trainer has which day?
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How many hours each day are you requiring your 7 trainers to be online and how do you decide which trainer has which day?
It's not a decide which day kind of gig.
If they are on, they are available. As far as hours go, there should be enough coverage to cover prime time with some overlap on either side.
If not, allow players to tag themselves as available trainers when they are on. Problem solved.
I do have a question for you.
Where are these clinics and write-ups that are mentioned on the homepage that training corps will produce?
Just curious is all.
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You didn't solve anything. If you want players to be able to get a trainer in game you have to have a trainer in game.
This is why I say you don't have a good idea.
The write ups are on the trainer site. Clinics are whenever a trainer wants to put one on.
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You didn't solve anything. If you want players to be able to get a trainer in game you have to have a trainer in game.
Imagine that.
Allow players to mark themselves available to conduct training
That should do the trick... .
The write ups are on the trainer site. Clinics are whenever a trainer wants to put one on.
Sorta like how trainers train now, when it's convenient for them.
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Sorta like how trainers train now, when it's convenient for them.
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We train people when it's mutually convenient so both the trainer and trainee are happy. Do you see the difference?
I gave you a hypothetical blank check and you still had people making appointments to train later when it's convenient for the trainer. :rofl
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We train people when it's mutually convenient so both the trainer and trainee are happy. Do you see the difference?
If a player is asking for help within the game, it usually means that they need the help ASAP. Not when it's convenient for the trainer.
If a trainer can't be bothered to train another player, what is the purpose of the training corps other than a forum badge?
I gave you a hypothetical blank check and you still had people making appointments to train later when it's convenient for the trainer. :rofl
What I gave was the ability for a player to contact a trainer IN GAME for help. If that trainer is preoccupied, he has the option, on the spot, to set aside a training block in REAL TIME without the requestor having to exit the game, go to a website, create an account, post a request and then wait for a response.
There is a vast difference between the above mentioned and the standard method you all use now.
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Warbirds trainers had = signs on their ID. =dobs= or =save= for example. All you had to do was PM them.
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In Aces High we have the help channel and anyone can answer it.
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In Aces High we have the help channel and anyone can answer it.
And?
Are you a trainer or not?
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Man I dont know what to say,for years I would spend 3 or 4 hours during primetime in the TA to be available for training or just general help. I was lucky if I saw 4 or 5 guys come in there a month for help.
Seems some want to make a mountain out of a molehill.
I'll leave it at that.
:salute
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Man I dont know what to say,for years I would spend 3 or 4 hours during primetime in the TA to be available for training or just general help. I was lucky if I saw 4 or 5 guys come in there a month for help.
Seems some want to make a mountain out of a molehill.
I'll leave it at that.
:salute
Times have changed, the hordes of people aren't around anymore for what ever reason. Modern gamers don't have the same "I can fix anything with a hammer" mentality that we had. An evaluation of processes (the ones we can affect) need to happen and methods need to be adjusted to compensate for it. The whole adage "It's the way it's we've always done it" doesn't cut it anymore.
:salute
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Ya everything changes,still dont see what the issue is.
24 hours in a day 7 days in a week,so how many trainers do we need to fill all the time slots? I'm not doing the math just asking.
Unless there's some type of scripted video available to jump start a new player I just dont see a solution.
Since the trainer volunteer and are not paid for their time plz let me know how the supposed void can be filled?
Even setting up an appointment can be difficult for either player or trainer to find a time that works for both. That said if you think you know a solution then I'm all ears.
:salute
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I've already explained how to do it in a previous post.
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A scripted video isn't gonna cut it. You need an interactive text-and-arrow overlay.
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I've already explained how to do it in a previous post.
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You explained that if a trainer happened to be playing online it would be nice to have an easy way to interrupt them. You didn't explain how to have enough trainers online to interrupt when somebody wanted one.
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I like the idea of being able to mark yourself as available to train/answer questions. There are plenty of people who fly in the MA frequently who would be willing to help out, I'd imagine.
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I like the idea of being able to mark yourself as available to train/answer questions. There are plenty of people who fly in the MA frequently who would be willing to help out, I'd imagine.
That's why there's a help channel you can tune to.
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That's why there's a help channel you can tune to.
And a noob is going to know how to navigate the radio I suppose.
I'm supprised you're dragging your feet so much on this. This wish is to help new players get help quickly. Sorry you see it as a burden to yourself.
Coogan
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And a noob is going to know how to navigate the radio I suppose.
I'm supprised you're dragging your feet so much on this. This wish is to help new players get help quickly. Sorry you see it as a burden to yourself.
Coogan
Do you really believe nothing happens unless I OK it first?
The issue is staffing. What's your answer to that? Make half the players trainers?
It's pointless to send a message that nobody sees, that's why Hitech is considering a way to email trainers to set up an appointment.
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Do you really believe nothing happens unless I OK it first?
The issue is staffing. What's your answer to that? Make half the players trainers?
It's pointless to send a message that nobody sees, that's why Hitech is considering a way to email trainers to set up an appointment.
Why is it bad to have a multi-faceted Help system? Sure, they can use the Help text. It would also be beneficial for people who want to assist to possibly have their icon flagged or something. Of course, it won't stop anyone from just using that for fun, but the intent is that it will make it easier on newer players to find people who are willing to help.
Additionally, there could be a menu like the Roster that allows people to view online and active people who are flagged as available and willing to help. I don't know what you'd call this group of people, can't really call them trainers...
An email to set up an appointment is a step in the right direction, but I imagine most will not be willing to set up a video game training session as they would make a doctor's appointment, though. If someone truly wants to learn and put the time in, they might.
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Who said it's bad? We already have text, video, and training by appointment as well as a help channel for players willing to help within the game.
Now if some players were marked on the roster by an icon or something how would a new player know what that meant?
Why would they even look at the roster?
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Who said it's bad? We already have text, video, and training by appointment as well as a help channel for players willing to help within the game.
Now if some players were marked on the roster by an icon or something how would a new player know what that meant?
Why would they even look at the roster?
it's already been explained to you in crayon
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it's already been explained to you in crayon
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You explained that you don't have a way to staff your idea so that it makes trainers more available.
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You explained that you don't have a way to staff your idea so that it makes trainers more available.
I really wish we had a crayon font.
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Why is it bad to have a multi-faceted Help system? Sure, they can use the Help text. It would also be beneficial for people who want to assist to possibly have their icon flagged or something. Of course, it won't stop anyone from just using that for fun, but the intent is that it will make it easier on newer players to find people who are willing to help.
Additionally, there could be a menu like the Roster that allows people to view online and active people who are flagged as available and willing to help. I don't know what you'd call this group of people, can't really call them trainers...
An email to set up an appointment is a step in the right direction, but I imagine most will not be willing to set up a video game training session as they would make a doctor's appointment, though. If someone truly wants to learn and put the time in, they might.
I think all that is great. I'm not against any of it.
I just know I would only bother with that stuff on a game I already decided to invest a good amount of time in. So, the sale had already been long sealed.
From the stats we've seen, half the downloads don't bother even with the trial. The vast majority of the rest don't stay 30 min. I don't think they are going to schedule training. I don't know they would even bother going to the TA and paging a trainer. I don't think they would sit and watch a bunch of videos or wade through reams of help pages. Not in that 30 min anyway. Someone who had decided to stick with the game would.
1. I wish it wasn't required to create an account right off the bat before even being able to access the offline mission mode. Maybe that will scare them off too fast. Letting them go play some missions offline first might make the half that are not bothering with a trial, give it a try. I'd sure like to go dink around offline before opening an account. A lot of people don't want to give yet another company their email until they know they are really interested.
2. I hope that some initial new pilot training walk through that covers the absolute minimum (Get wheels up, be able to use the map, be able to put rounds in the general direction of a target, be able to work the text buffer) would get them past that 30 min barrier. If they at least know how to work comms, everything else can start from there.
:salute
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Who said it's bad? We already have text, video, and training by appointment as well as a help channel for players willing to help within the game.
Now if some players were marked on the roster by an icon or something how would a new player know what that meant?
Why would they even look at the roster?
It can be included in the loading Tips, explained in tool-tips, even as a pop-up when a player enters the arena for the first time, or put at the bottom of the clipboard permanently.
From what I see there is not much of a 'help' presence in the Melee arena where the majority of people are. That's not to say there aren't people willing to help - but often players will feel ashamed or embarrassed asking, whereas a system that showed people who want to help might allow players to reach out directly/privately.
It is tough to provide adequate help in the events like FSO and Scenario while it is running at least. We try our best to at least get them in uniform and let them fly, but since it is a totally different realm than Melee many players don't like it.
I envision something besides the Roster, named 'Find Help' or something along those lines. The icon itself could be tied into the Roster to show in the Roster itself as well.
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I dare say new players unable to use the text buffer don't even know trainers exist. It's a position in search of a function.
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New players already get pop-up videos. Anybody watched them all?
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IMO trying to use personal training for a minutes-old new guy account is not the right tool for the job.
That early, the explanation needs to be mostly automated, and instant. Personal trainers being instantly available 24/7 might be possible, but it's inefficient AF.
IMO it should go something like guy logs in, goes through automated "What button/axis do you want to use for this?" and walk them through to the point they've got something along the lines of at least up/down, left/right, start engine, shoot gun, raise gear, views, rudimentary clipboard usage and how to use text. If they mess it up, there should be an option to go through it again at any point.
Help channel needs to be on by default, the new guy needs to be directed to it, and the mods need to police it for people being aholes on it.
Wiley.
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... and the mods need to police it for people being aholes on it.
Wouldn't people being aholes on it be part of the required training?
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You explained that you don't have a way to staff your idea so that it makes trainers more available.
A menu option to the clipboard could be added called "trainers". Clicking this link should flip out the CB side panel and list all trainers that are currently online. Each name should be a hyperlink that sends the chosen trainer a pop-up stating " Pilot A requests training". It should also have two buttons 1. "Yes" once clicked, the requestor and the trainer are loaded in to the TA at the same field. 2. "No" clicking this will prompt you to send a PM to the requestor letting them know why you can't train them.
Allow players the ability to mark themselves available to train via a pop up when they load in to a server. If they click yes, they get added to the available trainers list for the duration of their session.
It's not rocket science but it would impede on your forum badge.
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FLS just tell him it is a great idea and you will get right on implementing it into the game.
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FLS just tell him it is a great idea and you will get right on implementing it into the game.
Great idea Bug. :aok
A menu option to the clipboard could be added called "trainers". Clicking this link should flip out the CB side panel and list all trainers that are currently online. Each name should be a hyperlink that sends the chosen trainer a pop-up stating " Pilot A requests training". It should also have two buttons 1. "Yes" once clicked, the requestor and the trainer are loaded in to the TA at the same field. 2. "No" clicking this will prompt you to send a PM to the requestor letting them know why you can't train them.
Allow players the ability to mark themselves available to train via a pop up when they load in to a server. If they click yes, they get added to the available trainers list for the duration of their session.
It's not rocket science but it would impede on your forum badge.
Here's a simpler idea. The new player learns about the help channel on the first auto play video and uses the help channel to ask for help. Players and trainers wishing to help in-game tune to the help channel.
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Great idea Bug. :aok
Here's a simpler idea. The new player learns about the help channel on the first auto play video and uses the help channel to ask for help. Players and trainers wishing to help in-game tune to the help channel.
Why are you so opposed to having to do what you volunteered to do?
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Why are you so opposed to having to do what you volunteered to do?
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Said the guy that never requested training.
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Said the guy that never requested training.
Why side step the question?
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Why side step the question?
Because it was rude and stupid.
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Because it was rude and stupid.
haha, sorry I hurt your feelings.
The question still stands. Side step it all you want.
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You didn't hurt my feelings. You asked a loaded question that presumes a point that's in dispute. I'll assume it's not dishonesty so what's left?
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You didn't hurt my feelings. You asked a loaded question that presumes a point that's in dispute. I'll assume it's not dishonesty so what's left?
It's not a loaded question.
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We'll have to disagree again.
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It's not a loaded question.
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Just ask the question in reverse to get a different answer.
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Just ask the question in reverse to get a different answer.
Just send him a tutorial with yellow highlights. :aok
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No other game gas trainers. In other games new players feeling lonely or needing help look for a guild. That would work here, too. Players of the same guild... err squad happen to be online at similar times, so the trick would be to make it convenient for a new player to find a squad with a fitting profile, that is willing to help.
So all the game needs is a squad roster, with a short description / profile of squads and a big button "find guild".
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You'd also want to communicate that to the new players somehow.
Maybe tune to the help channel. :aok
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No other game gas trainers. In other games new players feeling lonely or needing help look for a guild. That would work here, too. Players of the same guild... err squad happen to be online at similar times, so the trick would be to make it convenient for a new player to find a squad with a fitting profile, that is willing to help.
So all the game needs is a squad roster, with a short description / profile of squads and a big button "find guild".
Neither does this one, effectively.