Aces High Bulletin Board

Help and Support Forums => Help and Training => Topic started by: CAP1 on January 26, 2020, 07:57:21 PM

Title: i'm confused
Post by: CAP1 on January 26, 2020, 07:57:21 PM
I haven't flown in a good 3+ years, and my account had been canceled.

 I just last night signed up for trial to dip my feet back into the pond. flew training arena last night. had a little fun(thanks redleg and sik1!). tonight flew a little in ta, and decided to check out the main arena. 'cept I can't. it says my trial period has elapsed. I seem to have lost 2 weeks? or did the system go wonky 'cause I used the same email addy I used to use?  i'm not really fond of going to pay till I see if i'm gonna stick around....and I can't see if i'm gonna stick around if I can't fly in the mains...….
Title: Re: i'm confused
Post by: FLS on January 26, 2020, 08:00:00 PM
You can contact billing but I believe the reason is that it's one free trial per customer.
Title: Re: i'm confused
Post by: CAP1 on January 26, 2020, 08:11:25 PM
You can contact billing but I believe the reason is that it's one free trial per customer.

hhmm....could be, although it was around 2005'ish that i'd initially signed on before
Title: Re: i'm confused
Post by: Arlo on January 26, 2020, 08:35:23 PM
The good news is obviously your life is stable with contact info being the same from 2005 to now. The bad news is I believe AH tracks all info (contact, billing, etc.) to see if you've had a 2 week free trial, already, and that lapses in activity don't count. Glad to see you back to check things out.

An appeal directly to Aces High billing couldn't hurt, though (I suppose):

Contact E-mail: info@hitechcreations.com
Billing E-mail: billing@hitechcreations.com
Support E-mail: support@hitechcreations.com

P.S. Pay accounts in the MA still pays the bills. Support is a 2 way street.
Title: Re: i'm confused
Post by: CAP1 on January 26, 2020, 08:44:27 PM
nah. if that's their rules, then fair is fair. I wouldn't feel right asking for an exception. if I DO come back all the way though, I will petition them for my old name back. :)
Title: Re: i'm confused
Post by: FLS on January 26, 2020, 08:54:26 PM
The free trial message was likely auto-generated. Won't hurt to ask.
Title: Re: i'm confused
Post by: Oldman731 on January 26, 2020, 09:11:06 PM
nah. if that's their rules, then fair is fair. I wouldn't feel right asking for an exception. if I DO come back all the way though, I will petition them for my old name back.


And we would certainly like to see you back, dude.  Don't delay.

- oldman
Title: Re: i'm confused
Post by: Puma44 on January 27, 2020, 10:03:00 AM
Come on back in.  Good to see you again!  :salute
Title: Re: i'm confused
Post by: CAP1 on January 27, 2020, 11:48:15 AM

And we would certainly like to see you back, dude.  Don't delay.

- oldman
Come on back in.  Good to see you again!  :salute

i seem to remember some pretty epic fights with both of you guys! i  think we were high alt in 38's oldman? constant stall buzzer if i recall?

 and puma.....i think i recall some dam fun p-40 vs 109 fights in the ava........

 yea....i think i'm diving back in. :D
Title: Re: i'm confused
Post by: Puma44 on January 27, 2020, 12:30:07 PM
i seem to remember some pretty epic fights with both of you guys! i  think we were high alt in 38's oldman? constant stall buzzer if i recall?

 and puma.....i think i recall some dam fun p-40 vs 109 fights in the ava........

 yea....i think i'm diving back in. :D


Come git some!  Also, Monday Night Madness in the AvA is a pure blast of fun dogfighting.  Every Monday night at 2000 EST.
Title: Re: i'm confused
Post by: 1stpar3 on June 24, 2020, 12:55:12 AM
nah. if that's their rules, then fair is fair. I wouldn't feel right asking for an exception. if I DO come back all the way though, I will petition them for my old name back. :)
While I dont' think I have ever flown with you before BUT>>>>>>>>>>>>>>>>>>>>Get yo arse back in game. We need more folk like you in here. Someone with integrity...SWEET :rock PLUS...any Old Time players would be GREAT Resource towards My learning :salute