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Help and Support Forums => Aces High Bug Reports => Topic started by: Max on August 14, 2020, 08:14:25 AM

Title: Lost sound 3x so far today
Post by: Max on August 14, 2020, 08:14:25 AM
First time it happened I had a total red screen just before losing sound. 2nd time I landed, reupped and lost sound. 3rd time same thing. Never had this happen in 19 years.

At which point I lose sound, I also loose joystick control and go into a spin dive for a sec.

Logging out and re-entering Melee solves the problem.
Title: Re: Lost sound 3x so far today
Post by: LCADolby on August 14, 2020, 09:55:50 AM
Is your hearing aid battery on the fritz?

 :D
Title: Re: Lost sound 3x so far today
Post by: guncrasher on August 15, 2020, 06:12:03 PM
naw been having same problem,  game freeze while using vox. having to restart computer. thought it was a heat issue, but created a log and nothing was wrong.

this just started after last update, which also is about a win7 update that installed edge.  got rid of it, so not sure what is causing. i should say it's never in the tower, only up in the air or while in agv.


semp
Title: Re: Lost sound 3x so far today
Post by: Bizman on August 16, 2020, 10:39:20 AM
this just started after last update, which also is about a win7 update that installed edge
semp
Whut? Am I reading correctly that the new Edge has been released for Win7 as well despite the support having been ended half a year ago?
Title: Re: Lost sound 3x so far today
Post by: 1stpar3 on August 18, 2020, 01:39:52 AM
Are yo using "Challenges custop sounds"?
Title: Re: Lost sound 3x so far today
Post by: Chalenge on August 19, 2020, 06:11:55 PM
Max, what sound system are you using? Onboard? USB? Riser card?
Title: Re: Lost sound 3x so far today
Post by: guncrasher on August 20, 2020, 08:58:42 PM
Whut? Am I reading correctly that the new Edge has been released for Win7 as well despite the support having been ended half a year ago?

yes. we still getting updates. not sure what they do

semp
Title: Re: Lost sound 3x so far today
Post by: Bizman on August 21, 2020, 01:26:38 AM
yes. we still getting updates. not sure what they do

semp
Would you please check what they are? The KB codes suffice.

They may well be optional updates that still hang on the list if the settings have been changed not to install them - which often was recommended here back then.

If there's new updates I have a hunch that they go under the name of Malicious Software Removal Tool. It's numbered as KB890830 and according to Windows Update Catalog it was last updated May 8th. What does it do? It's a basic anti-virus check and removal tool, simple as that.