Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: DubDubz on October 03, 2020, 12:38:41 PM

Title: Steam payment help.
Post by: DubDubz on October 03, 2020, 12:38:41 PM

Somehow Hi-Tech didn't pull my payment for this month, I checked to make sure all information is correct and it is just wondering if anybody has had this happened and will the payment try to go through again? Have a lot of perk points on my account I would rather not lose..

Title: Re: Steam payment help.
Post by: Volron on October 03, 2020, 01:10:50 PM

You can either call them directly or contact them via email.

https://www.hitechcreations.com/company-info/support-contactus

It would be the easiest way to find out what you need to know. :aok


Also: Your account doesn't get deleted right away, should payment fail.  You do have a grace period before this happens.  If I recall correctly, you will have one week.

Title: Re: Steam payment help.
Post by: Shuffler on October 03, 2020, 01:29:06 PM

Yup HT and crew will take care of you. Just give them a call Monday. Your account is safe.

Title: Re: Steam payment help.
Post by: svaalbar on October 03, 2020, 03:40:30 PM

Quote from: DubDubz on October 03, 2020, 12:38:41 PM

Somehow Hi-Tech didn't pull my payment for this month, I checked to make sure all information is correct and it is just wondering if anybody has had this happened and will the payment try to go through again? Have a lot of perk points on my account I would rather not lose..

Sometimes its a day late. On Steam I get billed like every 31 or 32 days for some reason (even if its a month with only 30 days). I pay with Steam too

Title: Re: Steam payment help.
Post by: guncrasher on October 03, 2020, 04:01:59 PM

check your email including spam folder, if something is wrong you would have gotten an email.


semp

Title: Re: Steam payment help.
Post by: haggerty on October 03, 2020, 07:05:55 PM

Previously steam wouldnt charge unless I had money in my steam wallet.  Then it started charging when I didnt have any...which sucked because I wasnt playing for those months.  Make sure steam is authorized to bill you on top of you authorizing the monthly sub.

Title: Re: Steam payment help.
Post by: DubDubz on October 03, 2020, 07:22:33 PM

Okay thanks everybody if they don't charge me by Monday I'll give them a call, I appreciate the help.

Title: Re: Steam payment help.
Post by: haggerty on October 03, 2020, 10:32:14 PM

Quote from: DubDubz on October 03, 2020, 07:22:33 PM

Okay thanks everybody if they don't charge me by Monday I'll give them a call, I appreciate the help.

Its not HT that charges you, all my problems with payment were with steam.

Title: Re: Steam payment help.
Post by: hitech on October 04, 2020, 12:12:38 PM

I'm having knee scoped Monday so call Tuesday.

Title: Re: Steam payment help.
Post by: DubDubz on October 05, 2020, 01:27:11 PM

Just message Steam support hopefully they'll be able to help me resolve this.