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Help and Support Forums => Aces High Bug Reports => Topic started by: Vinkman on October 11, 2020, 03:23:11 PM

Title: On-line Arenas not loading
Post by: Vinkman on October 11, 2020, 03:23:11 PM
Went to play today and the on-line Arenas won't load. Off-line practice and other menus are working.

When I select "On-line Arenas" the main menu clears of any text, and just hangs up. I have to close the program using the task manager.

Not sure if there was a windows update since the last time it worked. I tried turning of the firewall in case it was an issue with that, but that did not fix the issue.

Sudgestions?
Title: Re: On-line Arenas not loading
Post by: Vinkman on October 11, 2020, 06:46:51 PM
Rebooted the PC a couple of times and that fixed it.

Title: Re: On-line Arenas not loading
Post by: FLS on October 11, 2020, 07:03:12 PM
With Win 10 rebooting the PC is the first thing I try when something is suddenly screwy.   :aok
Title: Re: On-line Arenas not loading
Post by: hitech on October 12, 2020, 01:14:18 PM
What happens if you log out and then log in from the main menu?
HiTech
Title: Re: On-line Arenas not loading
Post by: Vinkman on October 12, 2020, 02:37:40 PM
What happens if you log out and then log in from the main menu?
HiTech

When the game locked up, I couldn't log out. Just froze every time. Didn't get a timed-out message, or a "couldn't reach server" message either. I had to activate the task manager and close the program that way.  Windows did an update and I suspect something didn't load correctly. Twice I tried to "re-start" instead of shutting down, and it windows got stuck with that restart swirling circle and never actually restarted. One time I left it for hours. Finally hard booted the PC. After it came back up, I used the "shutdown" and it didn't shutdown. So I hard booted it, and re-started it, then used the shutdown and it that worked. Then on restart, everything everything seemed to work normally and has since.