Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: TDeacon on February 18, 2022, 08:16:55 PM

Title: How does one upgrade charge card information??
Post by: TDeacon on February 18, 2022, 08:16:55 PM
The other day I got an email notifying me that my charge card wasn't working for my monthly Aces High sub (which is correct; I just got a new one).  I no longer play Aces High much if at all, but still want to support it, so I went online, and failed to find a mechanism for updating my card info. 

I recalled that there might be a mechanism within the game itself, so I attempted to install the game on my new PC.  On every occasion where I have tried to do this, the process has resulted in a pop up window indicating "completing installation", which estimates the total process will take upwards of an hour at something like 1/2 MBPS.  WTF???  I can download other games at something like 14 MBPS (that's 14 megabytes per second => over 110 megabits per second).  I don't have the patience to tie up my computer for an hour to download a game which I will probably never again play, just to upgrade my charge card. 

Suggestions?  Is there some better way to do this?

MH
Title: Re: How does one upgrade charge card information??
Post by: fuzeman on February 20, 2022, 10:15:29 AM
Give billing a call.
Title: Re: How does one upgrade charge card information??
Post by: Easyscor on February 20, 2022, 09:41:30 PM
Launch AH, On the Main Menu splash screen, center column is the button, Account Administration. Click it for your account's submenu.