Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: turt21 on February 23, 2022, 02:25:02 PM

Title: screen dumps
Post by: turt21 on February 23, 2022, 02:25:02 PM

Sitting in my wirble then  the screen went grey then white . Then Im outo of the game and machine locks up. Comments. Attach DXdiag

Title: Re: screen dumps
Post by: The Fugitive on February 23, 2022, 03:55:28 PM

In your aceshigh/temp folder there will be a xxxxxxx.dmp file for the instance of your error. Zip it up and mail it to Hitech. He should be able to tell what happened and why.

Title: Re: screen dumps
Post by: Bizman on February 24, 2022, 01:15:06 AM

What Fugi said, plus:

• Have you checked the temperatures of your system? CPU, GPU, Motherboard/case, PSU?
• Have you de-dusted your system?
• Do you have a heat source near your case?
• Is there good airflow around your case, including from the bottom?
• Have you shut down your computer properly (Press Shift while clicking Shutdown)
• Have you checked if there's a newer BIOS for your motherboard?

[li]Have you updated other drivers? Motherboard, GPU (your driver for that is a couple of years old)
[/li][/list]