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Help and Support Forums => All things VR => Topic started by: mustng2 on September 10, 2023, 08:20:55 PM

Title: Quest 2 cable won't connect
Post by: mustng2 on September 10, 2023, 08:20:55 PM
I have been using my quest 2 over a year with the usb cable link.  The oculus app did a software update a few days ago and now the head set cannot find the pc with the cable, but does work with air link (wifi) although as always substandard and buggy compared to the cable.  It does show charging when connected to the pc.  Anyone else had this issue?  Tried different cables and usb ports, reinstalled the oculus software, removed and reconnected the headset in the app and still does not work with the cable.
Title: Re: Quest 2 cable won't connect
Post by: Bopgun on September 11, 2023, 11:22:58 AM
I’ve had the same issue. I’m going to assume it’s a bad update from Meta but who knows when they’ll get around to fixing it  :bhead
Title: Re: Quest 2 cable won't connect
Post by: Wiley on September 11, 2023, 01:11:07 PM
Interesting.  I ran into the same issue Friday night, hadn't played in a couple weeks, no connection on the cable at all.  Allegedly this is the issue and fix:

https://communityforums.atmeta.com/t5/Get-Help/Oculus-Link-Issue/td-p/1081553/page/2 (https://communityforums.atmeta.com/t5/Get-Help/Oculus-Link-Issue/td-p/1081553/page/2)

I'll likely take a crack at that this evening.

Wiley.
Title: Re: Quest 2 cable won't connect
Post by: mustng2 on September 11, 2023, 08:11:05 PM
Turning the ptc on in oculus app settings worked.  New app update fixed the problem.
Title: Re: Quest 2 cable won't connect
Post by: Shrike on September 12, 2023, 02:11:39 PM
Turning the ptc on in oculus app settings worked.  New app update fixed the problem.

Apparently that solution no longer works.  I tried it this morning and I'm still down.
Title: Re: Quest 2 cable won't connect
Post by: Shrike on September 12, 2023, 05:17:35 PM
Meta is working to fix the issue but I was able to get the link working by enabling developer mode from the Oculus mobile app.
Title: Re: Quest 2 cable won't connect
Post by: Shrike on September 12, 2023, 05:18:44 PM
Meta is working to fix the issue but I was able to get the link working by enabling developer mode from the Oculus mobile app.  Do this at your own risk.  I have no idea if I broke something but right now it works great.

Title: Re: Quest 2 cable won't connect
Post by: mustng2 on September 13, 2023, 12:21:10 PM
Developer mode worked for me too.