Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: Dimebag on November 22, 2023, 04:39:38 PM

Title: How do I reset my password
Post by: Dimebag on November 22, 2023, 04:39:38 PM

New computer
I assume my log in id was my call sign
I can’t figure out the password
So I tried to reset
It says it sends and email but I haven’t got a single email on any of the 6 email addresses I use.
I’ve emailed support and billing @ hitechcreations.com since last Thursday
No reply as of yet

Any ideas?

Title: Re: How do I reset my password
Post by: svaalbar on November 22, 2023, 04:47:41 PM

Quote from: Dimebag on November 22, 2023, 04:39:38 PM

New computer
I assume my log in id was my call sign
I can’t figure out the password
So I tried to reset
It says it sends and email but I haven’t got a single email on any of the 6 email addresses I use.
I’ve emailed support and billing @ hitechcreations.com since last Thursday
No reply as of yet

Any ideas?

Do you have steam? I play aces high using steam. Could be a 2 week free trial bandaid while you wait for support for your real account.

Title: Re: How do I reset my password
Post by: oboe on November 22, 2023, 04:50:21 PM

login ID isn't necessarily your call sign.  My login ID is my email address, for example.

Have you checked your spam/junk folders?

You could try creating a new account, just to get online and playing ASAP, while you wait for response from HiTech...

Title: Re: How do I reset my password
Post by: Dimebag on November 22, 2023, 05:38:23 PM

It was my emai address. Not Dimebag!
Thank you!

Title: Re: How do I reset my password
Post by: oboe on November 22, 2023, 08:03:06 PM

Gald to help!    :aok