Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Grind on January 22, 2024, 03:15:34 AM
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The game isn't recognizing this graphics card. Uninstalled and reinstalled the game with no luck. Any help would be appreciated.
Thank You.
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Posting the first third of your DXdiag could help.
If your not sure how to get a DXdiag, Check Here (https://bbs.hitechcreations.com/smf/index.php/topic,342871.msg4526838.html#msg4526838).
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A wild guess, based on experience:
Is your monitor connected to a vertical or horizontal connector in the back of your PC? It should be in the horizontal one.
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Posting the first third of your DXdiag could help.
If your not sure how to get a DXdiag, Check Here (https://bbs.hitechcreations.com/smf/index.php/topic,342871.msg4526838.html#msg4526838).
Thanks!
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System Information
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Time of this report: 1/22/2024, 12:54:17
Machine name: DESKTOP-EK4EEVJ
Machine Id: {B6C8920F-AE09-44F4-8C8C-7E2570EC70AF}
Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z790 UD AX
BIOS: F9 (type: UEFI)
Processor: 13th Gen Intel(R) Core(TM) i5-13600K (20 CPUs), ~3.5GHz
Memory: 65536MB RAM
Available OS Memory: 65298MB RAM
Page File: 10734MB used, 63779MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
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Display Devices
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Card name: Intel(R) UHD Graphics 770
Manufacturer: Intel Corporation
Chip type: Intel(R) UHD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_A780&SUBSYS_D0001458&REV_04
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 32777 MB
Dedicated Memory: 128 MB
Shared Memory: 32649 MB
Current Mode: 3840 x 2160 (32 bit) (144Hz)
HDR Support: Supported
Card name: NVIDIA GeForce RTX 4070
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4070
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2786&SUBSYS_51381462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 44675 MB
Dedicated Memory: 12026 MB
Shared Memory: 32649 MB
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A wild guess, based on experience:
Is your monitor connected to a vertical or horizontal connector in the back of your PC? It should be in the horizontal one.
The monitor is a Gigabyte 32" UHD KVM Gaming monitor running at 144Hz connected to the PC via the Display Port. The female connectors in the monitor face the desk and are all in the same orientation.
I noticed the highest refresh rate available using the HDMI cable was 60Hz. I haven't tried the game using the HDMI cable yet. :headscratch:
Thanks!
Edit:
Using the HDMI connection did not fix the problem. Uninstalling and installing the game using the HDMI connection did not fix the problem.
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I guess this is possibly your problem:
Display Devices
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Card name: Intel(R) UHD Graphics 770
There's two or three things that may be the culprit.
First, if you've connected to a vertical slot i.e. to the upper part of the motherboard, you'll be using the Intel Graphics instead of the Nvidia.
Second, if you've connected to a horizontal slot in the middle of the case i.e. to the 4070, you may have to assign AH to use the more powerful card in the Nvidia Settings panel>3D Settings>Program Settings tab. That's a common issue with laptops with a gaming level video card.
Third, if you just think the game doesn't recognize the card i.e. you see the refresh rate being stuck to 60 instead of 144 Hz, you'll have to first unleash the refresh rate either using the buttons on the monitor or the Gigabyte program in Windows. Then you'll also have to adjust the refresh rate in Nvidia settings>Display>Change resolution. There's a drop down menu for refresh rate.
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Can you disable the on-board video?
Eagler
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Looks like your DP cable is plugged into the onboard video and not the video card.
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Looks like your DP cable is plugged into the onboard video and not the video card.
Ding ding ding! We have a winner! Thank you soooooo much! I'm feeling really stupid right now but I don't care. I just spent a bunch of money on this computer just to play this game.
I quit playing this game about 15 years ago due to a combination of things including my internet connection and computer specs. Just so you know, I was getting an in game frame rate
of 25-30 off the chip at default video settings. Now with the card Im getting a solid 143 fps sitting in the plane on the ramp with almost all the boxes unchecked (default by game). I'm very happy now.
Thanks!!! :banana: :banana: :banana: :D :D :D :D
<S>
ZoSo
I take it you like P47s..... :D
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WTG! and welcome back!
Check the link (Aces High Help)in my signature for a bunch of tips for the game.
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WTG! and welcome back!
Check the link (Aces High Help)in my signature for a bunch of tips for the game.
Will do! Thanks!
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I guess this is possibly your problem: There's two or three things that may be the culprit.
First, if you've connected to a vertical slot i.e. to the upper part of the motherboard, you'll be using the Intel Graphics instead of the Nvidia.
Second, if you've connected to a horizontal slot in the middle of the case i.e. to the 4070, you may have to assign AH to use the more powerful card in the Nvidia Settings panel>3D Settings>Program Settings tab. That's a common issue with laptops with a gaming level video card.
Third, if you just think the game doesn't recognize the card i.e. you see the refresh rate being stuck to 60 instead of 144 Hz, you'll have to first unleash the refresh rate either using the buttons on the monitor or the Gigabyte program in Windows. Then you'll also have to adjust the refresh rate in Nvidia settings>Display>Change resolution. There's a drop down menu for refresh rate.
You were correct too, sorry I missed your edit. Thanks for helping me. Much appreciated!
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I take it you like P47s..... :D
They go down in flames nicely. :)