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General Forums => Aces High General Discussion => Topic started by: Animl-AW on May 15, 2024, 08:16:41 PM

Title: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 15, 2024, 08:16:41 PM
refreshing to see movement.
:)
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: haggerty on May 16, 2024, 03:18:18 AM
shouldnt see any improvements, bandwidth has never been an issue for the game. 
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 16, 2024, 04:45:26 AM
shouldnt see any improvements, bandwidth has never been an issue for the game.

Probably true. However there is movement which leads to longevity. Ya don’t upgrade if ya just want it to die off. There could be future intensions, and this could be the base of it. Not holding my breath, just sayin itd good to see movement of any kind.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Meatwad on May 16, 2024, 06:30:50 AM
Or maybe it was cheaper to get a new faster service under a contract locked in for a few years rather then keep the old existing service
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: 1stpar3 on May 16, 2024, 06:43:20 AM
refreshing to see movement.
:)
Update to 2G?  Guess this 2G means something different as "G" goes? I am running a 5G connection? Eh, all this might as well be Voodoo to me :old:   I am with you...any change is good change...he is still participating :uhoh
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Meatwad on May 16, 2024, 06:49:59 AM
Assuming it is an 2 gigabit internet connection
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: fudgums on May 16, 2024, 07:49:16 AM
.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Eagler on May 16, 2024, 07:51:14 AM
It's good to hear anything from hitech these days

Eagler
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: haggerty on May 16, 2024, 08:15:37 AM
more than likely Aces High is just a side gig and the upgrade is for primary business at the building.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Shuffler on May 16, 2024, 08:53:25 AM
more than likely Aces High is just a side gig and the upgrade is for primary business at the building.

Servers are at his home. Have been for some time now. We are in a closet.  :aok
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 16, 2024, 09:41:15 AM
I have 2Gbps for about $100/mo. Almost 30 years ago I paid more for 128Kbps ISDN. My clients were paying $1,800/mo for a T1.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: popeye on May 16, 2024, 10:02:03 AM
I heard that the extra bandwidth is necessary to enable additional views from the 17lb guns.    :D :bolt:
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: haggerty on May 16, 2024, 10:03:42 AM
I have 2Gbps for about $100/mo. Almost 30 years ago I paid more for 128Kbps ISDN. My clients were paying $1,800/mo for a T1.

I still remember the day I went from Dial-Up to DSL...I was slaying fools in Rainbow 6, went from over 300ms to under 100 if I recall.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 16, 2024, 10:39:30 AM
When I started i had dial-up dsl, 9600 baud rate, 28k was lightning speed in those days. Then got 57k and thought I was king.

Dsl was better than cable, less packet loss.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: thndregg on May 16, 2024, 05:14:52 PM
I started playing this game here in the a** end of rural eastern Oregon on dial-up. 20 years later, there is fiber optic strung out through the more populated areas (populated doesn't mean much around here), but landline service still absolutely sucks.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 16, 2024, 06:42:10 PM
I started playing this game here in the a** end of rural eastern Oregon on dial-up. 20 years later, there is fiber optic strung out through the more populated areas (populated doesn't mean much around here), but landline service still absolutely sucks.

When it comes to online gaming, faster connection, like cable, is not always a good thing. Cable (at least years back) dropped a lot more packets than DSL. I stayed on DSL until I couldn't.
Lots of wide open empty spaces out there, I can imagine your struggle.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 16, 2024, 07:37:56 PM
I haven't been able to log in since 11am.. this upgrade rocks.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Wobblin-Goblin on May 16, 2024, 07:41:16 PM
I can't log in either. Gives me some little window that says to check my firewall or something, but nothing on my end has changed and I wouldn't know how to make any changes anyway.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 16, 2024, 07:44:30 PM
I can't log in either. Gives me some little window that says to check my firewall or something, but nothing on my end has changed and I wouldn't know how to make any changes anyway.

Yeah the firewall isn't the issue.  I'll go watch some basketball
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 16, 2024, 08:37:22 PM
My firewall is off. Logged right in. Point being check into your firewall. It may not be obvious.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: The Fugitive on May 16, 2024, 08:45:15 PM
I can't log in either. Gives me some little window that says to check my firewall or something, but nothing on my end has changed and I wouldn't know how to make any changes anyway.

I can login with out issue. You may have to update your firewall software and allow HTC in, as some of the IP addresses may have changed
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: hitech on May 16, 2024, 08:47:02 PM
I haven't been able to log in since 11am.. this upgrade rocks.

May be firewall,simply rebooting your computer may also fix it.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 17, 2024, 04:57:11 AM
Rebooted PC.  Turned firewall off.  Still couldn't get in last night.  I'll try after work today.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 17, 2024, 05:27:03 AM
Just tried.. still get the firewall message.  I'll dink with it later.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 17, 2024, 07:03:25 AM
Rebooted PC.  Turned firewall off.  Still couldn't get in last night.  I'll try after work today.

What OS are you running? Shouldn’t matter, just curious.

Shot in the dark here. If you use a system cleaner like “Ccleaner”, as I do, ys might want to run it and clean temp files out. Wouldn’t hurt anyway. It can flush DNS cache.

Or you can do it manually.

Here's how to flush the DNS cache on Windows:
1) In the Start menu's search bar, type cmd and press Enter

2) In the Command Prompt, type ipconfig /flushdns and press Enter

3) A message confirming the DNS cache has been flushed will appear

4) To exit the Command Prompt select the red X in the top right corner

Rebooting your router may do the same. They should be rebooted every 2-4 weeks. Unplug the AC power, wait a minute, plug back in.

Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Puma44 on May 17, 2024, 10:46:55 AM
No trouble logging on yesterday afternoon.  Curious if this has been the cause of needing to use the “.resetv” multiple times in recent weeks?
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 17, 2024, 11:16:52 AM
Other people are having this problem too.. I dont use a firewall.  Might be worth looking into... we don't need any help having people not log in because it doesn't work.  After the kids are in bed tonight I'll dink around and see if I can get it to work.  I don't plan on spending much time doing that.  If it works great, if it doesn't I won't be heartbroken.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 17, 2024, 11:18:01 AM
What OS are you running? Shouldn’t matter, just curious.

Shot in the dark here. If you use a system cleaner like “Ccleaner”, as I do, ys might want to run it and clean temp files out. Wouldn’t hurt anyway. It can flush DNS cache.

Or you can do it manually.

Here's how to flush the DNS cache on Windows:
1) In the Start menu's search bar, type cmd and press Enter

2) In the Command Prompt, type ipconfig /flushdns and press Enter

3) A message confirming the DNS cache has been flushed will appear

4) To exit the Command Prompt select the red X in the top right corner

Rebooting your router may do the same. They should be rebooted every 2-4 weeks. Unplug the AC power, wait a minute, plug back in.

Pretty sure I run windows 10.  I'll try your suggestion this evening.  Thank you.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Wobblin-Goblin on May 17, 2024, 11:44:32 AM
Manually changed settings to allow Aces High through firewall...nothing. Still get the same message.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Simon on May 17, 2024, 12:19:40 PM
Seems careless to me to undergo a public IP change with minimal notification or even an update to the tech support sticky as it's a pretty big disruption.

Most of the issues now are likely due to DNS propagation. It can take 4 to 48 hours for that to occur, depending on which service you and/or your provider uses.

This would apply to anything hosted at that connection while the DNS records update. Having a 24-hour TTL doesn't help matters. Hopefully Dale knows what he's doing in that respect because there's more to it than just A-records for reliable and secure connectivity.

A workaround would be to change your DNS servers on your PC or router. I typically use Cloudflare (1.1.1.1) as primary and Google (8.8.8.8) as secondary.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 12:22:19 PM
Doesn't appear to be DNS. I can connect via VPN but not without. I can ping 47.190.119.211 from VPN but no response without VPN. A tracert on both makes it to the next to last hop. I see it is Frontier which i also use. Could be a routing issue at Frontier.

https://ibb.co/J5wkStJ
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Simon on May 17, 2024, 12:29:09 PM
If you're using VPN chances are you're using your VPN provider's DNS servers.

See if you can ping or traceroute 199.101.50.180, which is what the A-record is currently showing. That should be an indicator.

No idea what the game server IPs are though, but they must be DNS encoded otherwise you'd need a client update.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AAIK on May 17, 2024, 12:32:17 PM
HT did you change provider or was it just a in-spot upgrade?
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 12:32:44 PM
Look at the image I linked and you'll see I resolved the address to the same IP using the VPN and not. Replies through the VPN, no replies to same IP not. I'll link the tracert too.

https://ibb.co/QPfFTg7
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Simon on May 17, 2024, 12:38:21 PM
Yep seems like DNS is breaking down at the 4th hop. Can you ping the IP with/without? If so then it's DNS. If not then it's a routing issue.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Simon on May 17, 2024, 12:39:53 PM
Btw it would be REALLY helpful if Dale would enlighten us on the game server's IPs. Tracing the BBS and/or website isn't going to help anyone get in the game.

Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 12:40:35 PM
DNS is only going to resolve the name to IP. I can't ping the IP without the VPN. I think Frontier has a routing table out of date somewhere. Will likely converge eventually. Curious if everyone having trouble is using Frontier for ISP.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 12:41:31 PM
Btw it would be REALLY helpful if Dale would enlighten us on the game server's IPs. Tracing the BBS and/or website isn't going to help anyone get in the game.

Ping bbs.hitechcreations.com and you will see the IP. It is 47.190.119.211
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Simon on May 17, 2024, 12:42:55 PM
Yes but that's just the BBS. The game servers are on different IPs.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 12:45:07 PM
I can't connect to the BBS.

Without VPN and with. No DNS up my sleeve.

(https://i.ibb.co/r0q2nrY/again.png) (https://ibb.co/ZXvzyD5)
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 12:51:54 PM
Reminds me of a time several years ago when an AT&T client changed their static IP. Worked for many people but not other AT&T clients. Calling AT&T support is near the top of my unpleasant things to do list but no choice. After being transferred 4 or 5 times I finally spoke to an actually router tech. Told him where I was dropping the trace. He said the problem is not on their end. Yeah right buddy. 30 mins later the problem magically cleared.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Simon on May 17, 2024, 12:55:37 PM
Agreed your BBS issue isn't DNS related but could still be a result of the poorly managed IP change. At least the SSH cert is working.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 17, 2024, 01:38:58 PM
I'll try again tonight... this might nail my coffin shut finally.  People squeaking on Facebook, I brought it up here.  I'm glad 50% of you can log in.. the other 50% is a problem this population can't absorb.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Gman on May 17, 2024, 02:06:37 PM
I'm in Canada, right smack in the middle at CFB Moose jaw, my ping before this change/upgrade was around 84 to 87 to the MA, now it's 65 to 66 consistently.  Bonus.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 02:58:15 PM
ProtonVPN has a free service. That may get the game working like it does the BBS. Until it's sorted.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 17, 2024, 03:22:37 PM
It was just done yesterday. Bugs with this type of change need to be worked out. Not everything goes smoothly. There’s effort being made. The whole project is effort.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 03:29:41 PM
It's on the provider and it isn't rocket science. A transition like this should go more smoothly. Maybe Boeing sub contracted the job.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 17, 2024, 04:07:16 PM
It's on the provider and it isn't rocket science. A transition like this should go more smoothly. Maybe Boeing sub contracted the job.

Backseat driving isn’t helpful.

HT was working on it last night, it was shut down again. Its not like he changed it and whipped the bird. He obviously has good intensions.

The problem may not be on his end. We don’t know yet. We are guessing.

My ping is 45-50

It sure seems to be on the user end.

Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 04:11:41 PM
I'm confident it's the provider as I mentioned. Somewhere there's a routing table that wasn't updated. But you calling me a backseat driver is the epitome of irony™.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Wobblin-Goblin on May 17, 2024, 04:11:49 PM
I'm finally in.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 17, 2024, 05:16:35 PM
But you calling me a backseat driver is the epitome of irony™.

Give me a break
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 17, 2024, 05:35:38 PM
Give it a rest and I will.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: hitech on May 17, 2024, 06:38:50 PM
Appears 1 issue is Frontier has a bad route from some areas.

Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: hitech on May 17, 2024, 06:41:44 PM
HT did you change provider or was it just a in-spot upgrade?

Same provider but they need to change my Ip's to upgrade.

Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: RotBaron on May 17, 2024, 07:19:13 PM
No issues for me in AZ from 2130-0130 EST 5/16-17

*except for a few unusual game sounds* - not much of a bother though
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: JimmyD3 on May 17, 2024, 08:35:17 PM
I have a couple of squad members that are still having issues.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 18, 2024, 09:11:38 AM
I have a couple of squad members that are still having issues.

The problem with the BBS persists for me as well. Wouldn't surprise me if everyone having trouble is also using Frontier as their provider. Outdated routing table.

I switched from Sparklight to Frontier 3 months ago. No problem with Sparklight but Frontier offered twice the speed for the same price, 2Gbps up/down. My switches and adapters are all 1Gbps and there are only two of us using it so the difference isn't noticeable.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 18, 2024, 09:16:43 AM
Appears 1 issue is Frontier has a bad route from some areas.

Good to see it's getting worked out.  I'll try and jump on this afternoon again and report back
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: hitech on May 18, 2024, 10:22:49 AM
Also if you have a vpn it should also get you working .

Frontier know about the issue and has and advanced ticket on it.

Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Vulcan on May 18, 2024, 04:43:41 PM
Yep seems like DNS is breaking down at the 4th hop. Can you ping the IP with/without? If so then it's DNS. If not then it's a routing issue.

Just for future reference, ping and DNS are two entirely different protocols. A DNS server may not necessarily respond to a ping, that doesn't mean anything is wrong.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Eagler on May 18, 2024, 05:33:56 PM
Thanks for the bandwidth upgrade hitech!

 :cheers:

Eagler
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Simon on May 18, 2024, 06:16:46 PM
Just for future reference, ping and DNS are two entirely different protocols. A DNS server may not necessarily respond to a ping, that doesn't mean anything is wrong.

Thanks Vulcan. Yes I'm aware that icmp is often deprioritized or discarded. Just trying to help isolate the issues some were having.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: AKIron on May 18, 2024, 11:20:10 PM
ICMP is the protocol ping uses. It is often disabled for security reasons. However, if bbs.hitechcreations.com replies to pings from one IP but not another then obviously ICMP is not disabled by bbs.hitechcreations.com. Hypothetically it could be blocked for some IP addresses but not others. In this instance that is not the case. As I suggested previously and Hitech confirmed, it is a routing issue with the provider Frontier. I can illustrate further how that can be should anyone actually be interested.     
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: popeye on May 19, 2024, 08:38:54 AM
Interactive pages:  "Plane Performance" and "Score and Stats" not working for me.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Lazerr on May 19, 2024, 09:54:43 AM
Was finally able to attempt logging in and it's working fine now.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Animl-AW on May 19, 2024, 10:09:06 AM
Was finally able to attempt logging in and it's working fine now.

Kewl beans.
Title: Re: HTC Updating Internet Connection to 2G is a Good Thing 5/16/24
Post by: Vulcan on May 19, 2024, 03:13:34 PM
ICMP is the protocol ping uses. It is often disabled for security reasons. However, if bbs.hitechcreations.com replies to pings from one IP but not another then obviously ICMP is not disabled by bbs.hitechcreations.com. Hypothetically it could be blocked for some IP addresses but not others. In this instance that is not the case. As I suggested previously and Hitech confirmed, it is a routing issue with the provider Frontier. I can illustrate further how that can be should anyone actually be interested.   

I was just pointing out that thing dropped pings to a DNS server is a red herring. At the end of the day going straight to a tracert will give you fairly good view of your routing (or use something like pingplotter). In NZ we frequently have "interesting" routes where ISPs here rely on upstream providers who have some quite poor peering.