Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Dragdad on August 14, 2024, 04:11:13 PM

Title: Can't sign in on another computer?
Post by: Dragdad on August 14, 2024, 04:11:13 PM: I'd like to play on my laptop when I am not using my desktop. The game works fine on desktop, but when I log into the game on my laptop, it says that I need to subscribe (again). I'm not sure what's up. Any ideas??
Title: Re: Can't sign in on another computer?
Post by: The Fugitive on August 14, 2024, 05:07:32 PM: as long as you type in your current game id and password it should work. You do have to be connected to the internet for the ID to be verified.
Title: Re: Can't sign in on another computer?
Post by: clancysway on February 20, 2025, 08:12:41 PM: Quote from: Dragdad on August 14, 2024, 04:11:13 PM
I'd like to play on my laptop when I am not using my desktop. The game works fine on desktop, but when I log into the game on my laptop, it says that I need to subscribe (again). I'm not sure what's up. Any ideas??

Check if you're logged into the correct account on your laptop. Also, verify if the game requires a separate subscription per device. Try restarting the game or reinstalling it. If the issue persists, contact the game's support team.
Title: Re: Can't sign in on another computer?
Post by: JimmyD3 on February 20, 2025, 08:15:58 PM: Quote from: clancysway on February 20, 2025, 08:12:41 PM
Check if you're logged into the correct account on your laptop. Also, verify if the game requires a separate subscription per device. Try restarting the game or reinstalling it. If the issue persists, contact the game's support team.

A separate subscription is not required per device.
Title: Re: Can't sign in on another computer?
Post by: Animl-AW on February 21, 2025, 08:57:01 AM: Have you checked your firewall? Do you use VPN?
Should not matter which device. Is one device already logged in?
Title: Re: Can't sign in on another computer?
Post by: icepac on February 21, 2025, 10:56:58 AM: A separate subscription is only required to have both logged into HTC at the same time.
Title: Re: Can't sign in on another computer?
Post by: The Fugitive on February 21, 2025, 11:52:49 AM: You can just let this thread die. First off the OP was over 6 months ago. Either the OP worked it out or has long given up on it.

This reply is most likely a bot trying to get on to the boards. It shows that it is a first post....

Quote from: clancysway on February 20, 2025, 08:12:41 PM
Check if you're logged into the correct account on your laptop.

Quote
Also, verify if the game requires a separate subscription per device.
If your giving advise, you should know that you dont need a second subscription for a second device.

Quote
Try restarting the game or reinstalling it. If the issue persists, contact the game's support team.

Support TEAM? Odd wording, maybe just say "Call Hitech".
Title: Re: Can't sign in on another computer?
Post by: Bizman on February 21, 2025, 12:58:46 PM: Bots searching for questions that haven't been closed, and AI writing seemingly valid advice? This one certainly fits that kind of a scenario.
Title: Re: Can't sign in on another computer?
Post by: guncrasher on February 21, 2025, 11:15:05 PM: i flew witgh dragdad he's not a bot. either he figured it out and quit by now as i havent seen him in a long time.

semp
Title: Re: Can't sign in on another computer?
Post by: Bizman on February 22, 2025, 01:06:36 AM: Quote from: guncrasher on February 21, 2025, 11:15:05 PM
i flew witgh dragdad he's not a bot. either he figured it out and quit by now as i havent seen him in a long time.

semp
No-one is saying Dragdad is a bot. Clancysway may well be.
Title: Re: Can't sign in on another computer?
Post by: Animl-AW on February 22, 2025, 08:55:08 AM: Quote from: Bizman on February 22, 2025, 01:06:36 AM
No-one is saying Dragdad is a bot. Clancysway may well be.

Prolly right, the odd wording caught me too.