Aces High Bulletin Board

Help and Support Forums => Help and Training => Topic started by: DOUG on March 24, 2025, 03:22:52 PM

Title: deleted and reinstalled game, no password
Post by: DOUG on March 24, 2025, 03:22:52 PM: Hey guys, akELFY here. I was having bizzar VR issues after flawless performance for years, so I deleted AH, reinstalled it. Log in username akELFY , forgot password, BUT it takes you straight to enter new password (crazy cause I could be anyone). Does not ask for email. Enter new PW, conform it, it says" akELFY account closed. Ideas? elfy
Title: Re: deleted and reinstalled game, no password
Post by: Busher on March 24, 2025, 04:20:47 PM: Had the same issue and solved it with an email to HT as well as a PM through this Board. G'luck
Title: Re: deleted and reinstalled game, no password
Post by: The Fugitive on March 24, 2025, 08:40:31 PM: If you had saved a copy of your settings folder look in there for "login.cfg". open it with note pad and you'll have the login and password.
Title: Re: deleted and reinstalled game, no password
Post by: bubblyeducate on March 27, 2025, 04:01:18 AM: Quote from: Busher on March 24, 2025, 04:20:47 PM
Had the same issue and solved it with an email to HT as well as a PM through this Board. G'luck
Hello, how long does it take for emails to be responded to? I sent an email but have not received a reply. :bolt:
Title: Re: deleted and reinstalled game, no password
Post by: Animl-AW on March 27, 2025, 08:51:57 AM: You can call HT.
Title: Re: deleted and reinstalled game, no password
Post by: DOUG on April 02, 2025, 11:38:34 AM: Called HT and actually talked to Dale. He fixed it in aboot 45 seconds. Nice guy. THANK YOU ALL 😊
elfy
Title: Re: deleted and reinstalled game, no password
Post by: edwoods on April 03, 2025, 04:33:19 AM: I encountered the same problem before and resolved it by emailing HT and sending a PM through this board.