Help and Support Forums => Technical Support => Topic started by: Animl-AW on April 04, 2026, 11:58:04 PM
Title: The Commonly Ignored Cable Strain Relief
Post by: Animl-AW on April 04, 2026, 11:58:04 PM
This belongs in Tech Support or Hardware and Software forums. However, more will read some good advice here.
No strain relief on a cable and connection can prematurely wear out the connection and the cable itself. When this happens, before you actually know the problem you may get crashes, errors, or the game not starting up. You'll look every windows config setting but not the cable. When a cable goes bad from weight or constant movement, it will happen within 3" of the connector.
So below is some good advice on protecting your connections. Can be done to different cables
One step further, but a heat gun or hot hair dryer works too.
For VR
Title: Re: The Commonly Ignored Cable Strain Relief
Post by: AKpizzle on April 05, 2026, 08:18:08 PM
great information that is often overlooked!
in my case, the USB dongle was for a wireless controller and had a conflicting .DLL file associated with an unsupported and very old .DLL that is responsible for vibration control in 3rd party controllers. i was able to replicate the crash in AH by plugging the dongle back in and attempting to launch AH; no joy. upon removal, the game started fine.
just thought i should add to the information provided so some poor soul in the future can be saved without having to go through all the diagnostic steps i took. (again thank you for that, wouldnt have discovered the cause without the help of you and Fugitive!!)
whoever is a mod should honestly pin this post so it stays at the top. this information is some of the most helpful out there for preventing game crashes and VR malfunction.