Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: Rubicon on May 03, 2026, 07:11:10 PM

Title: Unable to get new install to launch
Post by: Rubicon on May 03, 2026, 07:11:10 PM

• Downloaded and installed to new folder.
• Launches splash screen and then crashes (disappears)
• Application error log
  Faulting application name: aceshigh11.exe, version: 0.0.0.0, time stamp: 0x607f2a72
  Faulting module name: aceshigh11.exe, version: 0.0.0.0, time stamp: 0x607f2a72
  Exception code: 0xc0000005
  Fault offset: 0x000c45d6
  Faulting process id: 0x5878
  Faulting application start time: 0x1DCDB483564E577
  Faulting application path: D:\AH\Aces High III\aceshigh11.exe
  Faulting module path: D:\AH\Aces High III\aceshigh11.exe
  Report Id: 442553c4-5610-434e-a1ba-7fbb5a60daa5
  Faulting package full name:
  Faulting package-relative application ID:
• copied files from Steam version and overwrote duplicates.  Both DX9 and DX11 versions now run but hang on arena exit

At least while it was running I did not get the micro pauses.  Will try DX11 and see if I get them again

Title: Re: Unable to get new install to launch
Post by: The Fugitive on May 03, 2026, 09:28:26 PM

Some of the maps will hang for some when exiting. <ALT> F4 takes you right out of it. I think it may be a memory clearing issue in the map, but not sure.

Title: Re: Unable to get new install to launch
Post by: Rubicon on May 07, 2026, 04:26:42 PM

Thanks Fugi,

I think the bigger issue is not being able to launch the game.  I will have to just stick with the Steam versin but that does not allow me to use DX9.

Plus, possibly the bigger issue, if I cannot launch a new install then how many other potential new players have the same issue?

Cheers

Title: Re: Unable to get new install to launch
Post by: The Fugitive on May 07, 2026, 08:45:05 PM

Quote from: Rubicon on May 07, 2026, 04:26:42 PM

Thanks Fugi,

I think the bigger issue is not being able to launch the game.  I will have to just stick with the Steam versin but that does not allow me to use DX9.

Plus, possibly the bigger issue, if I cannot launch a new install then how many other potential new players have the same issue?

Cheers

The membership does NOT cross over from Steam to the AH clients site. It is two seperate memberships. Maybe that is why you cant load up.

Title: Re: Unable to get new install to launch
Post by: Rubicon on May 08, 2026, 06:13:41 AM

Quote from: The Fugitive on May 07, 2026, 08:45:05 PM

The membership does NOT cross over from Steam to the AH clients site. It is two seperate memberships. Maybe that is why you cant load up.

Nah I made a whole new sub.  Now paying for 2 but I will go in and cancel the AH one.