Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: IwasIcer on January 13, 2002, 07:04:20 PM

Title: Win2K Video Install Problem
Post by: IwasIcer on January 13, 2002, 07:04:20 PM: Trying to get a buddy into Aces, had him flying here on my LAN and got him hooked. Joined up while he was here, I burned him a CD with all AH stuff on it, he goes home and installs it and when he gets to the video screen it finds no video card. He is running Win2K Pro , PIII 1000, ASUS MB, all latest MS updates, GeForce 2 Pro 64meg running latest NVidia drivers (23.11), DX 8.1. I searched the forum and found some other people with the same issue, but no definitive answers. Does anyone KNOW why the video isn't being detected? Should I have him just try and contact someone at Hitech? I'm running XP Pro, exact same video card with 23.11s and 0 problems.

Thanks for any input..
Icer
Title: Win2K Video Install Problem
Post by: bloom25 on January 13, 2002, 11:50:05 PM: Did he actually try it? Most of the time AH is only going to see "Default video driver" or something similar. Just use that.
Title: Win2K Video Install Problem
Post by: IwasIcer on January 14, 2002, 04:19:21 PM: Yes, nothing shows up in the window at all. Normally its "Primary Display Driver" or similar. He gets nothing.
Title: Win2K Video Install Problem
Post by: Aurelius on January 15, 2002, 11:39:02 AM: Is this during the install or running the game? Make sure he is logging in as the Administrator.
Title: Win2K Video Install Problem
Post by: IwasIcer on January 15, 2002, 04:43:25 PM: Its after the game is installed, upon first running it you are presented a video options window. His has no options..
Title: Win2K Video Install Problem
Post by: Aurelius on January 16, 2002, 09:25:14 AM: Does he have the OK and Cancel buttons? If he does what happens? Does he have an onboard video card and installed a new one? If he wants to contact us he can at support@hitechcreations.com That way we can get some more specs on whats happning.