Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: SirLoin on January 19, 2002, 10:00:33 AM

Title: Can't Log Into Any Arenas..Help!!!
Post by: SirLoin on January 19, 2002, 10:00:33 AM

My internet connection seems fine but I have been getting timed out since yesterday afternoon.Alternate routes do the same.Wierd thing also is that my ICQ will not connect online either.I can browse the web just fine but cant get into AH.Is it possible I have activated some sort of firewall?Also,in trying to log in I prompt for my password to be resent and I get message "password sent" but nothing shows up in my email?My email did change a month ago(mapmusic@rogers.com)...Never not been able to log on to AH when I have an internet connection,any help would be much appreciated.

Title: Can't Log Into Any Arenas..Help!!!
Post by: Saintaw on January 19, 2002, 10:34:55 AM

Did you change your email address in the Admin ? (either on the HTC website or within AH itself). Your pasword will be re-sent to the email saved there.

Title: Can't Log Into Any Arenas..Help!!!
Post by: SirLoin on January 19, 2002, 02:27:27 PM

Yes I did change my email with HTC as I can access my squad site.But I still cannot log onto AH arenas.It's been 24 hours.I know it has to be a problem on my end was hoping for a tip or two.

Title: Can't Log Into Any Arenas..Help!!!
Post by: Saintaw on January 20, 2002, 12:52:00 AM

Can you ping HTC (with pingplotter or another software). ?
What kind of connection are you on ?

Title: Can't Log Into Any Arenas..Help!!!
Post by: SirLoin on January 20, 2002, 03:48:08 AM

I am on a cable connection.How do I ping HTC?I never tried that before..

Title: Can't Log Into Any Arenas..Help!!!
Post by: SirLoin on January 20, 2002, 03:55:11 AM

I am now able to log into AH arenas.Be damned if I know what problem was.Probably my server but was really weird that I could browse web but not enter AH...I have ordered DSL and am going to dump @home as soon as it arrives in the mail.Thnx for help all,hope that's the end of it.:)

Title: Can't Log Into Any Arenas..Help!!!
Post by: Saintaw on January 20, 2002, 04:46:52 AM

Just for your Info :
in Windows 98/Me select "command" from your Accessories folder (in the start menu), a DOS box will appear, type in :

ping www.hitechcreations.com


That should get you some info on your connection to the HTC server, again, you need to ask osomeone for the MA IP address (replace http://www.hitech... with the IP for the MA)

If you want more detailed info, check uout stuff like http://www.pingplotter.com or http://www.neotrace.com , you'll find loads of sharewares/freewares that do this :)

Cheeers.

Title: Can't Log Into Any Arenas..Help!!!
Post by: SirLoin on January 20, 2002, 05:48:07 AM

Thank you very much Saintaw!

Title: Can't Log Into Any Arenas..Help!!!
Post by: DES on January 20, 2002, 07:21:40 AM

The main arena address to ping is tpl.hitechcreations.com

DES